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Business Analyst

San Diego, CA
October 14, 2018

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**** ******* ***** *** *** Diego, CA 92130 858-***-****

Senior Business Analyst with 12 years of experience providing business analytics using various business intelligence applications. Skilled in requirements gathering, resource management, advanced report and dashboard development, validation and training. Experienced with project management and market research. Focused on proving data-driven decision making for better overall business performance.


-Expert knowledge of Oracle Business Intelligence (OBIEE) - Detail oriented

-Advanced skills with Cognos BI - Project management

-Proficient with Birst and Tableau - Strong cross-functional team leader

-Skilled in Microsoft office (Excel, PowerPoint, Outlook) - Experience with ServiceNow


Delivery Project Lead September 2017 – Present

Mphasis Corporation - Vista, CA

Mphasis Corporation is an information systems solutions company.

Provided interface between DJO, LLC business teams and Mphasis technical support for Business Intelligence.

Managed BI technical team with prioritization, resource allocation, and project management.

Team lead for business projects conducting cross-functional meetings and managing project time lines.

Coordinated changes to the ETL, RPD and DAC with the OBIEE technical resources.

Worked closely with the business users to understand the business requirements and coordinated with the technical team to ensure the requirements were met.

Managed change requests and worked in ServiceNow to manage helpdesk tickets.

Supported the business BI with report development, dashboard design, security access, and training.

BI Business Systems Consultant April 2006 – September 2017

DJO, LLC - Vista, CA

DJO,LLC is a leading global medical device company specializing in solutions for the orthopedic industry.

Performed business requirements gathering, conducted team meetings and developed documentation.

Worked with users from various departments including Finance, Supply Chain, Distribution, Sales Operations and Field Sales to understand their specific business requirements and developed BI solutions.

Provided business application consulting and analysis services to improve business operations and efficiencies including cost savings initiatives supporting savings of $10 million dollars.

Created complex reports and dashboards using various Business Intelligence tools with an emphasis on OBIEE.

Performed validation and testing of reports and application changes.

Set up user security access and performed security maintenance.

Provided training to over 900 users and developed training materials.

Key Projects:

Involved with the integration of several acquired companies into the ERP System. Primarily supported customer and product integration. Through acquisitions, DJO grew from $100K to $1 Billon in revenue.

Assisted with multiple business initiatives including changes in sales force structures, compensation plans, and discounts and pricing. Contributed to cost savings of $1 million dollars.

Completely designed the dashboard layout and reports for several business units.

Directed the upgrade of OBIEE 10 to OBIEE 11. Performed the development, redesign of reports, testing and validation, created the training materials and executed the training.

Supported two ERP integrations from BPCS to JD Edwards and from JD Edwards to Oracle.

Senior Market Research Analyst May 2002 – December 2005

DJO, LLC - Vista, CA

Performed market analysis including market share, market segments, competition, and evaluated new product and market opportunities.

Performed primary market research to support new product development through customer surveys and field customer research.

Created the company’s strategic marketing business plan.

Developed reports using the Cognos BI application to provide sales analysis to the Marketing Department.

Product Manager September 1997 – May 2002

DJO, LLC - Vista, CA

Responsible for the complete management of the orthopedic product lines including product development, project management, training, marketing communications, technical service and sales support.

Launched several new products requiring market research, product positioning, pricing, and sales tools.

Developed the marketing communications and public relations materials to support the product lines.


MBA – Marketing


Marketing emphasis included market research, business to business marketing, advertising and promotion, and development of a business plan.

Bachelor of Arts – Chemistry


BA in Chemistry with minors in Economics and Literature

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