Deepak Rajasekaran

C: 980-***-**** ac7dra@r.postjobfree.com

Accomplished Senior Business Analyst / Scrum master offering 15 years of experience, including 12 years of progressive roles in many of the world’s leading investment banks.

8+ years of expertise in Agile methodology on defining vision, Feature/capabilities creation, Story grooming, Front running sessions, sprint planning, collabs, retrospectives and sprint demo after each cycle.

Emphasis on requirements gathering through research, formal-informal sessions, JRP sessions and JAD sessions with SMEs (subject matter experts), Teams, Stakeholders and end users.

Strong experience in all phases of Software Development Lifecycle (SDLC) using Waterfall, Agile/Scrum, RUP (Rational Unified Process) and Software Testing Life Cycle (STLC)

Other Testing Tools: ALM, MTM (Microsoft test Manager), SOUP UI, Toast, QTP 9.2, IT Governance and Version Controls.

Interaction and data loading with MDM, ODS, Advent and OMNI throughout the project.

Experience in preparing and documenting the User Acceptance test (UAT) plan and obtaining the necessary signoffs from the concerned business units.

Web Testing / Siebel Testing/ Mainframe Testing/Web services testing/ Mobile application testing

Worked with Fortune 100 clients like Thomson Reuters, Citigroup, PBS, Wells Fargo, IMS Health and TIAA.

Data Analysis using Toast, AQT, SQL Developer

Experience in using Version one, Visio, RTC, JIRA, FIS logs, rational clear quest, SQL Developer.

Capable of leading multiple teams at Onsite-Offshore, prioritize workload to meet strict deadlines

Expert in Tracking and Managing the Requirements using Requirement Traceability Matrix (RTM) that controls numerous artifacts produced by the teams across the deliverables for a project.

Involved in training of end users and Documenting Training Manuals

Focused troubleshooter and a team player with excellent interpersonal and communication skills. Ability to work cohesively with developers, other team members, and testers.

Analytical, methodical and resourceful approach to Problem Solving, Root-Cause Analysis, Conflict Resolution, Negotiation Strategies and providing corrective actions to meet business requirements.

Proven record of Team Management and Leadership skills. Excellent Presentation skills about communicating with both business and technical teams.

Education & credentials:

Bachelor’s in Electronics and Communication engineering.

Certified Scrum Master from Scrum Alliance.

Trained in SAP – Sales and Distribution module.

Brain bench Certified in SQL, Software testing, time management, Cobol Systematics – ALS.

Systems Training and Key Performance Indicator Training – Citi Group, Singapore.

Effective Business Communication Skills, Personal Growth and Team building - Thomson Learning.

Performance Award – Wells Fargo.

SDLC, AML, NSE Training – Thomson learning.

Professional experience:

TIAA June 2017 – Till Date Senior Business Analyst Charlotte, NC

Digital Metrics

Responsibilities:

Collaborates with stakeholders to define and decompose story level acceptance criteria to meet the acceptance criteria of prioritized features.

Experience leading and managing projects in various SLDC stages including Analysis, Design, Development, Enhancement, Testing, Migration, Documentation and implementation of applications.

Performs feasibility analysis, scopes projects, and works with the project team to prioritizes deliverables.

Translate business needs into functional requirements for application development teams.

Assisted team to remove impediments by having an understanding the control and release processes.

Enable the Team to keep the project progress transparent and updated

Track, Measure, and Guide the project progress to keep the project on track.

Assisted with internal and external communication, improved transparency, and radiated information

Assisted with prioritization and resolution of software defects

Built relationship with Product owner and other stake holders to facilitate team's interaction with them

Coached Product Owners in creation and maintenance of Product Backlog.

Conducts business analysis and document detailed requirements and functional designs.

Analyzes current processes and recommends process improvements.

Having experience in creating UAT and SIT test scripts which is used for testing the applications by the client.

Facilitate Decomp sessions for gathering requirements and framing use cases followed by story grooming, example mapping, sprint planning, sprint execution and conducting retrospectives after each sprint.

Accountable to the Program/Project manager for the quality of all test deliverables.

Technologies & Tools worked on:

JIRA, Sql developer, Java, Angular JS, web services, XML, Device connect (KDA), Excel, Visio, Top Team (Use case development, use cases, requirement gathering), Cucumber.

Vanguard June 2015 – June 2017

Senior Business Analyst / Scrum Master Charlotte, NC

Retirement Readiness (Participant Experience)

Responsibilities:

Articulates the product management vision and defines product capabilities & Features by working closely with the product owner and stakeholders.

Collaborates with stakeholders to define and decompose story level acceptance criteria to meet the acceptance criteria of prioritized features.

Facilitate Decomp sessions for gathering requirements and framing use cases followed by story grooming, example mapping, sprint planning, sprint execution and conducting retrospectives after each sprint.

Collaborates with team members to define and document story level acceptance criteria to meet the acceptance criteria of prioritized features.

Advise product owners to improve their ability to create good product backlogs.

Working with UXG team in creating designs with ideas in enhancing the current tool.

Collab sessions with the IT team in developing the feature files for ATDD.

Acting Scrum Master facilitating sprint/standup sessions and using JIRA to manage and track the project.

Leading multiple teams at Onsite-Offshore, prioritize workload to meet sprint deadlines.

Facilitate scrum ceremonies Story grooming, sprint planning, retrospectives, daily stand-ups, etc.

Proficiently helped development teams to break down tasks for execution.

Actively assisted in the acceptance and validation of the stories by testing the delivered stories.

Handling change request and working with the solution team in providing the right solution followed by elevation activities and production verification.

Test management across all browsers and Mobile device testing using KDA and real devices.

Manage the UAT team in Test execution to ensure expected performance, reliability, and functionality.

Conduct Defect Triage meetings and oversee defect management.

Provide a daily update and status to the Portfolio Test Manager on Test Execution progress during a Test Phase.

Accountable to the Program/Project manager for the quality of all test deliverables.

Technologies & Tools worked on:

JIRA, Java, Angular JS, web services, XML, Device connect (KDA), Excel, Visio, Top Team (Use case development, use cases, requirement gathering), Cucumber.

Wells Fargo Jan 2015 – May 2015

Senior Business Analyst / Scrum Master Charlotte, NC

Beta host

Responsibilities:

Act as a liaison between Line of Business, Beta development and QA Center of Excellence Teams, TOG/ Line of Business Project teams and third-party vendors to drive results.

Lead meetings and collaborate with Line of Business partners and interfacing application, support teams.

Analyze and translate business requirements to formal FSD & SDD documentation (including GUI Screen mockups and data mappings) to ensure PREVENT application meets business requirements.

Closely partner with internal development teams (Offshore) and QA Center of Excellence teams (Onshore/Offshore) to ensure that business requirements, functional & System design specifications (FSD & SDD) are translated accurately into working technical designs/code and that test plans and scripts prepared by QA team accurately test required functionality.

Lead, guide and monitor the analysis, design, implementation and execution of the test cases, test procedures and test suites.

Identifying the testable requirements and preparing the test scenarios/test cases for those requirements

Writing and interpreting complicated SQL queries for standard and/or ad hoc data mining results

Hand’s on with requirements gathering, system design specifications, and functional specifications.

Test Data Management.

Build and maintain SQL scripts and complex queries for data analysis and extraction via Toast.

Defining and estimating the UAT scope.

Technologies & Tools worked on:

FIS, Web services, Web, Oracle, RTC, Quality center, planning poker, QTP and Sql Developer, ODS, MDM, LDAP, MPP, XML, Version One, Planning Poker.

TIAA Oct 2012 – Dec 2014

Agile Business Analyst Charlotte, NC

Retirement redesign / Single sign on / open enrollment

Responsibilities:

Leading the Test Manual and Automation effort for multiple testing teams on Redesign, PPS, SSO (Seamless login), OE (Open Enrollment) and MyTC (sponsor site).

Work with different Vendors outside TIAA-CREF to ensure proper integration with TIAA system.

Preparation of Test strategy and Test Plan for all the Retirement and enrollment Functionalities.

Use Unified Modeling Language (UML) diagrams (Use Case diagrams, Sequence diagrams and Activity diagrams) for specifying, visualizing, constructing, and documenting the artifacts of software system

Involved in requirement management, creating use cases, Agile sprint planning, Story boarding, sprint execution and tracking version one and conducting retrospectives after each cycle.

Work with business stakeholders, application developers, and production teams and across functional units to identify business needs and discuss solution options

Identifying the testable requirements and preparing the test scenarios/test cases for those requirements.

Creating and loading the Seed files and CR processing for Rochester, JHU clients.

Writing and interpreting complicated SQL queries for standard and/or ad hoc data mining results

Hand’s on with requirements gathering, system design specifications, and functional specifications.

Involved in preparing test data across systems namely ODS, MDM and LDAP.

Website application testing for different browsers and versions for compatibility (Microsoft IE, Mozilla Firefox, Apple MAC etc

Build and maintain SQL scripts, indexes, and complex queries for data analysis and extraction via Toast.

Coordinates test execution for SIT / UAT and Production support.

SIT/UAT defect management

Improve the Quality Processes and Standards

Execution of Test Suit for Production verification

Technologies & Tools worked on:

Web services, Web, Oracle, RTC, Quality center, Sql Developer, ODS, MDM, LDAP,MPP, XML, FTP.

Wells Fargo Dec/2009 – Sept 2012

Business Analyst/ UAT Lead Charlotte, NC

Retirement redesign – Participant experience

Responsibilities:

Work with business stakeholders, application developers, and production teams and across functional units to identify business needs and discuss solution options.

Involved in requirement management, creating use cases, Agile sprint planning, Story boarding, sprint execution and tracking version one and conducting retrospectives after each cycle.

Hand’s on with requirements gathering, system design specifications, and functional specifications.

Involved in preparing test data for WY connect, WY STAR and now track testing which will be executed by automation team.

Leading the Test Manual and Automation effort for two large size segments for ebrokerage and retirement services.

Preparation of Test strategy and Test Plan for all the ebrokerage Functionalities.

Essential Job Functions Capable of working in a rapidly changing environment about introducing agile principles, new technology, and cultural change.

Prepared Test Cases, Vugen scripts, Load Test, Test Data, execute test, validate results, manage defects and report results

Writing and interpreting complicated SQL queries for standard and/or ad hoc data mining results

Website application testing for different browsers and versions for compatibility (Microsoft IE, Mozilla Firefox, Apple MAC etc.).

Build and maintain SQL scripts, indexes, and complex queries for data analysis and extraction via Toast.

Defining and estimating the UAT scope.

Coordinates test execution for UAT

SIT/UAT defect management

Improve the Quality Processes and Standards

Design and Execute Test Cases.

Execution of Test Suit for Production verification.

Technologies & Tools worked on:

Mainframes, Web services, Web, Oracle, Version one, Quality center, Pro-track, planning poker, QTP and Toad, DB2 and Oracle Databases, XML, Version One, Planning Poker.

IMS Health Mar/2009 – Dec/2009 Project coordinator Philadelphia, PA

Responsibilities:

Preparing Test Estimation and Test Approach.

Proficient in creating Functional specification from the BRD.

Preparation of Test Plan for most of the clients namely Amgen, Lilly, Pfizer, Novartis, Shire and Daiichi Sankyo.

Had involved in preparing Requirement specification documents, test cases for End to End Testing and coordination with offshore team.

Assisting the Business development team in documenting the Business requirement document.

Client interfacing and Requirement study.

Review requirements and design document and ensure they are understood. Perform and adhere to what is outlined in the Test Strategy and Test Plan.

Create test cases that trace back to requirement and design.

Prepare test data to use during execution

Effectively record defects that are easily communicated and understood

Document the Knowledge, approaches, standards and its technical implementation guidelines.

Facilitate the communication gap between onsite managers/ leads/ SME’s and offshore resources.

Defining and estimating the UAT scope.

Coordinates test execution for UAT

SIT/UAT defect management

Defect Management via Quality center and generating reports.

Technologies & Tools worked on:

Mainframes, Web services, Web, Oracle, Version one, Quality center, Planning poker, QTP, Toad.DB2 and Oracle Databases.

PBS (Payment Business services) May/2007 –Nov/2008

Technical Lead Chennai, India

Responsibilities:

Strategized project scoping and specifications documents, to clearly communicate the project roadmap.

My responsibilities include development, creating Test plans and Test cases, executing in Quality centre and implementation.

Involved in creating wrapper, mediator and stored procedures via COBOL, DB2 and validate the web services through SOAPUI interface tool with the frontend Java based platform.

SOAPUI XML validation to make sure the requirements are met at the user interface application.

Good experience in Defect tracking and categorizing the same.

Good experience in tools namely expeditor, endeavor and Quality centre

Involved in preparing the estimation plan and peer reviews.

Production batch support during the warranty period and work on the analysis.

Review the templates for all the QA test artifacts like Test Strategy, Project plan, Functional Test Plan, Test Summary Report, Defect management standards, etc

As a module leader was responsible for Development, unit testing, system testing and implementation of the web back end module in new charge back system.

Handling a team of 4 members and involved in team building activities in web services, tools like endeavor, expeditor, file-aid, data manager, Load runner, Quality centre, and functional knowledge of the project.

Being a member of DPG (Defect Prevention Group), categorizing the defects and updating the guidelines.

Technologies & Tools worked on:

Mainframes, Web services, SOUP UI, Java, Quality center, AQT, SQL, DB2 and COBOL.

Citigroup ATO May/2006 – Apr/2007

Mainframe batch Lead Singapore

Responsibilities:

My responsibilities include coding of RPI programs, stand-alone programs, creating unit test plans and preparing the test cases.

Good experience in API, RPI, report signaling process.

Experience in Change man, Interface documentation, Program Spec documentation.

Enhancement of Interface files.

Logging and tracking defects in Quality center.

Involved in SIT & UAT primary batch support.

Preparing Clarification Document and RCA of all the issues

Good knowledge in Citi specific testing process (SIT, UAT, PAT & Production)

Technologies & Tools worked on:

Quality center, API, RPI, Parms, Data Dictionary, COBOL, JCL, Quality center, Endeavor.

Thomson Reuters Jan/2005 –May/2006

Developer – Beta Host Bangalore, India

Responsibilities:

Enhancing the BETA host functionalities in COBOL, DB2.

Developing and enhancing new and existing CICS screens for the BETA participants.

Coding Online and Batch programs.

Handled SCR’s and PR’s.

Involved in Requirement Analysis, Test Data and Test Case preparation, Test Execution (Functional testing) of BETA Host – Thomson Application, later continued testing Web Application which was migrated from Desktop Application and was involved in defect management process using Quality center.

Build and maintain SQL scripts, indexes, and complex queries for data analysis and extraction via DB2.

Report the Project Status to Program Managers and Business Users

Schedule and manage defect triage meetings, work with BA and stake holders to get resolution on issues reported by QA team/ Developers

Co-ordinate with various teams (Automation, Performance and Enterprise) to track Project Status

Involved in System, Integration and Backend Testing.

Technologies & Tools worked on:

Quality center, COBOL, JCL, CICS, Quality center, Endeavor, Change man, Expeditor, SPUFI, TSO, File-aid.

Scope e-knowledge center PVT Ltd. Dec/2003 –Oct/2004

System Analyst Chennai, India

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