Resume

Sign in

Customer Service Manager

Location:
Nantes, Pays de la Loire, France
Posted:
October 14, 2018

Contact this candidate

Resume:

CONTACTS

Phone

+** (*)* ** ** ** **

Email

ac7dp0@r.postjobfree.com

LinkedIn

https://www.linkedin.com/in/ge-

fiona-cao-79900972/

GE CAO

HIGHLIGHTS

J-1 visa candidate: will not require visa sponsorship if the company cannot provide. Energetic and hardworking straight A’s Master degree student who is specialized in Finance and has multi-cultural working experience. Aiming to use my knowledge of hard financial skills and competency of effective communication to satisfy the finance internship starting from Jan. 2019 at your company with ability to work under pressure. EXPERIENCE

EDUCATION

2017 - NOW AUDENCIA BUSINESS SCHOOL

MSc in Finance

HTTPS://WWW.MEILLEURES-GRANDES-ECOLES.COM/CLASSEMENT-ECOLES-DE-COMMERCE-POST-PREPA.HTML 2018 UC BERKELEY

Summer Exchange Program

Microsoft & Apple

Critical thinking

Excellent Presentation Skills

Time Management

Detail-Oriented

Problem Solving

Fast Learner

Trilingual

Team-working

Communication

Cultural Integrity

Customer Relations

Eikon & Bloomberg

LANGUAGES

Mandarin + + + + +

English + + + + +

French + + +

SOFTWARE

GPA: 3.81

Financial Accounting & Reporting under IFRS & US GAAP, Financial Analysis and Valuation, Management Control, Managing Across Cultures, Business Ethics, etc.

Projects: Corporate Analysis of Tesla and Blackstone Group.

“BiteMe” Edible cookie coffee cup CSR contest. (#1 Popularity) Cognitive Science (Neuroscience, AI, etc.) & Person in Big Data. 2013 - 2016 HOTEL INSTITUTE MONTREUX

NORTHWOOD UNIVERSITY

Double BBA in Hotel Management & Marketing

GPA: 3.87

Marketing Communication,Macro & Microeconomics, International trade, Statistics I & II, Wine Tasting.

Projects: “Salt & Pepper” E-commerce Entrepreneurship and web design Contest. (Highest Score)

May - Jun 2018 CREDIT MANAGER ASSISTANT (Shanghai, China) Aug 2014 - Jan 2015 F&B SUPERVISOR (Montreux, Switzerland) Jun - Nov 2013 F&B TRAINEE (Madeira, Portugal)

ACTIVITIES

Thesis: <Professionals ‘ Attitudes

towards Replacement of AI in

Credit Rating>

CFA: Preparing for Level I

Current Readings:

<Together is Better> by S. Sinek

<A Crack in Creation> by J.A.

Doudna & S.H. Sternberg

OTHER INTERESTS

China Guangfa Bank

Assisting the process of granting short-term loans of $30 million throughout different industries: Online Game Programming, Battery Manufacturing, Electric Automotive.

Swiss Hotel Management School

A team member of four delivering 30% of technique training class of customer service and to monitor 70% of real practising to train 100+ student in Hotel Management. Responsible for supervising school events: Christmas ball, theme banquets and exams.

Belmond Reid’s Palace

Personalizing daily customer services to maintain 100% satisfaction. Adapting and applying different communication skills with several teams.

Strategic Board Game (7 Wonders)

Cooking

Painting

Mindfulness



Contact this candidate