Ma. Lourdes G. Dela Cruz

Qualifications Summary

I am:

Reliable and eager to learn

Self- motivated individual with desire to further enhance and develop skills

Competent and fast learner with ability to master concepts quickly

Adaptable to whatever tasks are given to me

Keen and attentive to each and every detail

Dedicated and meticulous

Results driven

Conscious in meeting deadlines

Contact Numbers

+639**-*******

+639**-*******

(044-***-****

Email Addresses ac7dn4@r.postjobfree.com ac7dn4@r.postjobfree.com ac7dn4@r.postjobfree.com

Skype: livemaloudelacruz25

Online Skills:

Social Media Marketing

Basic SEO

Can create and design website

Adobe Photoshop

Logo Design

T-shirt Design

Microsoft (Excel and Word)

Google Spreadsheet

Web Research

Lead Generation

Admin Support

Online Content Marketing

Email Marketing

E-Commerce

Digital Marketing

Transcriptionist

Software:

Virtual Assistance : MS Office (Access, Excel, Word, OneNote, PowerPoint, Project and Publisher), Gmail (Email, Docs, Reader, Calendar, GDrive, etc.), Adobe products (just Reader, Flash Player and only very basic knowledge of Photoshop/Illustrator)

Social Media : Facebook, Twitter, Google+, LinkedIn, Pinterest, Tumblr, Instagram, 3rd

party apps and Social Bookmarking-HootSuit, Buffer

Internet Communications : Skype, Hangouts, Messenger, Zoom.us, Join.me, WhatsApp

Other Softwares : Canva, BaseCamp, Dropbox, Microsoft Office, Google Spreadsheet

Online Certificate:

Google Digital Garage – “Fundamentals of Digital Marketing”

Working Experience

Data Entry (Data extraction from PDF)

Upwork.com

May 5- 15 2018 (Fixed price job)

oCollecting and entering database

oMaintaining accurate records of valuable company information

oCompiling, verifying accuracy and sorting information to prepare source data.

oReviewing data for deficiencies or errors, correcting any incompatibilities and checking output.

oDownload papers and then just copy paste the name, email address and title of the paper into excel sheet

Outbound Call Center Agent

Fusion BPO Services March 2010-August 2010

Orient Square Bldg., F Ortigas Jr. Rd., Ortigas Center, Pasig, Metro Manila

oTo make outgoing calls to people.

oTo inform them about new products and services.

oTo try and sell the products and services to people.

oTo listen to objections and handle them effectively.

oTo generate more leads from the people out called.

oTo enter the details of every interaction in the system.

Library Assistant Clerk

Malayan Colleges Laguna

Pulo Diezmo Rd. Pulo, Cabuyao, Laguna June 2007-February 2010

oCompile records, sort and shelve books

oAnd issue and receive library materials such as pictures, cards, slides and microfilm.

oLocate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title.

oRegister patrons to permit them to borrow books, periodicals, and other library materials.

oLend and collect books, periodicals, videotapes, and other materials at circulation desks.

oEnter and update patrons' records on computers.

Tertiary Level

Educational Background

Computer Secretarial- 2 years(graduate)

October 1999-October 2001

Peralta Computer & Secretarial School

Tierra Commercial Center, Tandang Sora Ave., Culiat 1128 Quezon City

Secondary Level

Central Visayas State College of Agriculture Forestry & Technology

(CVSCAFT formerly BSF) 1995-1999

Cogtong, Candijay, Bohol.

Primary Level

Cogtong Elementary School Cogtong, Candijay, Bohol.

1989-1995

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