Carol Brooks

*** *** ******, ******** *******, IL 60139

E-Mail: ac7dd8@r.postjobfree.com

Home: 630-***-**** Cell: 630-***-****

OBJECTIVE

Self motivated Office Manager seeks employment opportunity in challenging work environment to utilize strengths.

SUMMARY OF QUALIFICATIONS

Effective office coordination and maintenance of communication between departments; ability to work well with all levels of an organization

Superb multi-tasking ability in fast paced environment

Strong administration and office skills

Ability to prioritize and organize workflow

Excellent analytical and problem solving skills EXPERIENCE

Chicago Pastry, Bloomingdale, IL 2007 - Present

Administrative Assistant

Responsible for a variety of bookkeeping and accounting duties including customer invoicing, order processing, preparation of purchase orders and payroll entry

Maintain inventory of office supplies and equipment and arrange for repair and maintenance of office equipment

Provide administrative/secretarial support for various departments such as answering telephones, assisting visitors and resolving administrative problems and inquiries

Coordinate with various staff for operational support activities JFC, Hanover Park, IL 2005 – 2007

Receptionist

Attended phone calls

Organized appointments between employees and clients

Prepared and reconciled invoices for drivers

Accepted and distributed messages and mail to proper departments and employees while maintaining confidentiality

Organized and arranged monthly mailing for 1500 restaurants/grocery stores Wickes Furniture Outlet, Itasca, IL 1991 – 2002

Office Assistant/Sales Associate

Assisted customers with furniture purchases

Performed credit applications and order entry

Served as cashier; maintained accounts of transactions

Acted as a communication source between the management and customers

Attended phone calls

Carol Brooks H: 630-***-**** C: 630-***-**** Page 2 of 2 Topco Associates, Skokie, IL 1989 – 1991

Buyers Assistant

Accepted and processed orders from grocery stores to ensure quantity and quality of health and beauty needs were obtained

Served as liaison between supervisors and vendors Highland Superstores, Arlington Heights, IL 1987 – 1989 Assistant Office Manager

Oversaw, scheduled and coached 15 employees

Administered bookkeeping, cash intake/reconciliation and order placement

Served as cashier

Fretter Appliance, Schaumburg, IL 1980 – 1987

Office Manager

Guided and scheduled four employees

Responsible for a variety of bookkeeping and accounting responsibilities including deposits and cashier duties and balancing of daily business transactions Dr. Robert G. Pierson, DDS, Roselle, IL 1980 – 1987 Part time Front Desk/Reception

Scheduled appointments

Filled out insurance forms and ran statements

Ensured accurate records and confidentiality of all patients Ogden Manufacturing, Arlington Heights, IL 1978 – 1980 Core winding/Assembly/Finishing Table

Assembled heating elements and wire on heating core

Performed finishing table duties, ensuring that heating elements met quality standards prior to shipment

EDUCATION AND CREDENTIALS

Carl Schurz High School, High School Diploma

Elgin Community College, Dental Assisting Classes

Skills and Proficiencies:

Microsoft Excel

Microsoft Word

Microsoft Outlook

Planning and Scheduling

Written Communication

Customer Service

Transcription

Quick Books

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