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Accounts Recievable Specialist

Orlando, FL
October 15, 2018

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Kimberly B. Johnson

**** ******* ******

Orlando, FL 32811



Seeking an accounting related position with a productive company where I can utilize my education, experience and expertise to impact the productivity of a progressive organization.

Background includes exceptional organizational skills and the ability to manage multiple

priorities in a high volume, fast paced environment.

Strong, professional, clear and articulate interpersonal communication skills

Microsoft Office: Excel, Word, Outlook

Professional Experience:

February 2018 – Present BBA Aviation Orlando, FL

Cash Allocations Specialist [contracted]

Perform work in relation to cash application/allocation and month end close procedures

Timely and accurately applies checks/wires/lockbox payments to assigned customer accounts and process receipts in relevant AR systems

Review and balance bank statements and customer remittances daily

Follows up with customers to obtain remittance advice and investigate unapplied cash for resolution

Investigate, reconcile items and resolves discrepancies and document accordingly

July 2016 – December 2017 Fresh Express Corporate Office Windermere, FL

Accounts Receivable/Cash Application Associate

Process and post all cash/check/wire/lockbox receipts for accounts receivables daily

Work with internal collectors and customers to identify where payments received with minimal information should be posted

Work with internal collectors, sales team members and customers to resolve any chargebacks, unapplied cash and/or payment disputes

Work with accounting team to present all cash related items to assist with month end/quarter end/year end journal entries

Assist with payment related documentation requests from both internal and external audit personnel as needed

Assist with customer calls related to payment inquiries

Enter transactions in various systems related to refunds and adjustments to customer accounts

April 2015 – July 2016 Westbrook Service Corporation Orlando, FL

Accounts Receivable Specialist

Process and post daily checks, cash, credit cards and wire transfers to customer’s account

Ensure reconciliation of overall batch total to daily deposit

Prepare and review monthly aging, dispute reports, billing errors and invoice adjustments

Send out NTO letters and File liens with county clerk offices

Process credit applications. Setup and maintain recurring credit card charges

Review customer accounts to ensure that unapplied receipts are applied timely

Interface with customers, service managers, and senior level management

December 2014 – April 2015 Advanced Care Scripts Orlando, FL

Benefits Investigator/Prior Authorization Specialist [contracted]

Ensure payments for services by verifying benefits and eligibility with insurance companies

Obtain, review and input insurance authorization and referrals prior to patient’s services

Monitor and track patient’s authorizations and informing supervisor of any expired dates

Interview and assist patients with authorization docs as appropriate

Maintain appropriate logs or reports according to state and federal requirements

December 2013-July 2014 Lee Hecht Harrison Maitland, FL

Billing Specialist [contracted]

Prepared and submitted clean invoices to various companies electronically and by paper

Generated financial statements, verified discrepancies, and resolved billing issues

Calculated, uploaded, consolidated, posted and managed accounting figures and financial records

Possessed a solid understanding of basic accounting principles

April 2007-April 2013 Pershing LLC Lake Mary, FL

Customer Processing Associate/ Reconciliations Specialist

Provided quality customer service support to Pershing customers (internal and external) interpersonal and via phone interaction, problem resolution and account transaction processing in a timely manner

Processed, balanced, settled, reconciled and serviced all types of security transactions

Provided product knowledge

Responded to customer inquiries, investigated and corrected errors in customer accounts and statements

Executed all correspondent requisites in a timely and accurate manner with an understanding of the specific customer needs in compliance with federal regulatory guidelines and company policies

Effectively prioritized within a high pressure, high volume environment with strict monthly and quarterly deadlines

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