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Master Control Operator, Video Editor, Quality Control, Security

Round Rock, TX
October 15, 2018

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Steve Richardson

Round Rock, Texas ***** 512-***-****

A skilled video technician with an extensive background producing quality results. A dynamic professional with a proven history of assuring quality of technical aspects. Experienced with performing quality control inspections and utilizing tools that assist in manufacturing the quality of video and audio. Skilled in troubleshooting and creating unique solutions to resolve issues. Exceptional ability providing unforgettable customer service experiences that results in increased profitability and customer retention. Video Editor Waveform Monitor Vectorscope

Technical Expertise Quality Assurance Customer Service Inventory Management Level 2 Guard Card Troubleshooting Defect Detection Optical Comparator Experience Technical Testing Professional Experience


Security Officer

February, 2018 present

Engineer loiters and homeless off the downtown City of Austin Water Department premises in a professional and courteous manner. Monitor exterior parking garage and surrounding premises at the downtown City of Austin Water Department Monitored interior building for safety concerns and secure offices at the downtown City of Austin Water Department. Received commands from Security Operation Center to investigate or secure a particular area on the premises. Pass down events observed during patrols to other security officers. ALLIED UNIVERSAL SECURITY, Austin, TX

Security Monitor

August 2017 - November 2017

Monitored the Spectrum call center building ensuring safety for the employees and their vehicles were properly parked. Monitored the interior for safety around the cubicles and other interior workspaces. Record all information in a Daily Activity Report documenting the time and any events observed during the patrolling of the premises. Obtained a Level 2 Guard Card. CHARTER COMMUNICATIONS, Austin, TX

Master Control Operator

May 2004 - May 2017

Proficiently executed tasks using DaletPlus video editing program. (simulated Adobe Premier) Recorded, encoded, and edited live press conferences and sports feeds. Submitted timely discrepancy reports on scheduling, traffic and on-air irregularities. Inserted commercials during live sporting events taking commands from the technical director on phone conference calls. Encoded, edited, and exported sports content for Local on Demand Channels. Operated, monitored, and ensured proper audio\video levels of local, satellite, and taped content using a computer controlled playback system. Created or updated schedules for computer playback of encoded content to time-fill the hour, or bottom of the hour. OFFICE MAX, Round Rock, TX

Logistics Associate

November 2007 - August 2012

Aided customers and provided service that enhanced in-store experiences. Managed store inventory and reported discrepancies. Executed price changes to meet store objectives. Pulled all product for recalled inventoried items and down stock products to their correct locations. Facilitated shopping experiences by providing expert advice to advise product selection. Proactively identified any issues or discrepancies and documented, recorded and reported those issues.

MANOR DOWNS, Manor, Texas

Video Simulcast

February 2000 & 2002 to October 2006

Made schedules for closed circuit racing tracks. Switched and monitored racing tracks on closed circuit TV, and performed basic troubleshooting and installation on satellite receivers and decoders.


Account Manager

January 2001 to March 2002

I met with new clients to design an audio\video system for their system expansion or total new system and provided the best possible experience for their system purchases. I was top three in highest box sales gross margin three out of four quarters in 2001. STAKTEK, Austin, Texas

Quality Assurance Technician

June1998 to August 2000

Audited product samples and various other tools at workstations throughout the manufacturing process for quality. Qualified machines for production runs using machined fixtures on an optical comparator. Used microscopes for inspection that was verified against blueprints or engineering drawings. Initiated reject tags for machines that produced product out of tolerances and informed machine technicians about the quality tolerances.

DELL, Austin, Texas

Material Handler and Systems Integration

February 1996 to June 1998

Pulled parts from computer inventoried locations using a Build of Material list and converting them to new part numbers, generated Material Request Forms of the new part numbers. Responsible for data entry, inventory, and picking computer parts with a forklift or pallet jack while maintaining an accurate inventory of Systems Integration parts. MEMTEK, Fort Worth, Texas

Audio Video Lab Technician

May1991 to January 1996

Audited audio and videotape using Military Standards when performing quality control procedures. Spliced and repaired audio and videotape, inspected and function tested personal stereos, radios, headphones, and remote controls. Generated charts and graphs for the items tested.


Associate of Applied Science Degree, Video Technology VIDEO TECHNICAL INSTITUTE, Dallas, TX


Asgard National Training Group Basic Tactical Pistol Certification Asgard National Training Group Tactical Pistol II Certification Defense Training International 24 Hour Basic & Intermediate Defensive Handgun Certificate NRA Certified Pistol Instructor

NRA Certified Range Safety Officer

NRA Certified Chief Range Safety Officer


Glock Sport Shooting Foundation Life Member

NRA Golden Eagles

NRA Benefactor Life Member

Texas State Rifle Association Life Member


Mark Kohler


jmkohler at

Southwestern Watercolor Artist

Michael Pearson


mchl.pearson at

Former News Director at Spectrum News

Joey Machado


jrmachado1 at

Media Technology Specialist

Michael Murphy


michaelmurphy at

Retired Supervisor of the Head End Video Department of Manor Downs Racetrack

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