William A. Murray
Liverpool, New York 13088
PROFESSIONAL LEADER ~ OPERATIONAL EXCELLENCE
OPS & Supply Chain Leader with expertise in implementing initiatives & processes that transform cultures to meet and exceed goals. A leader in identifying opportunities supporting business goals through the ability to analyze and drive continuous improvement to maximize operational efficiencies in reduction of freight costs and in stock items. Dynamic builder and leader of high-performing teams with a reputation for consistently achieving organizational goals and delivering bottom-line business value. Green Belt certificated and recipient of awards for outstanding achievement in customer service supported by expertise in:
Cross Functional Integration
Trainer and Leader
Business Process Improvement
Supply Chain Cost Reduction and Productivity
JMA Wireless, Liverpool, NY November 2015 – September 2018
Production Scheduler and Sourcing Buyer (July 2016 – September 2018)
Supply Chain Analyst (SAP Consultant) (November 2015 - July 2016)
Identified business structure error in master data and standardization with implementation of master data fields required for daily business operation and reporting. Created standard work documents and training sessions for employees and staff. Launched capacity planning tools opportunities and deployed team meetings identifying improvement opportunities. Enhanced SAP operating system; Material Master Data, Vendor Master Data, PIR Data, and electronic purchase orders. Developed tracking reports, planning reports, and open procurement report, as well as, vendor scorecards. Reconfigured the previous consignment process adding value enhancements to warehouse material reservations (automated planning signal for plant location to stock location).
Raw Material reduction $1M to $600K
Productivity Increase 20% through Capacity Planning and Production Planning with SAP Capacity Planning
Deliver annualized cost savings of $1. 3M in CAPEX purchases and $205K in MRO purchases
Eaton LLC, Syracuse, NY November 2007 – August 2015
Sales, Inventory, Operations, and Planning Coordinator (April 2010 – August 2015)
Product Scheduler/Planner (November 2007 – April 2010)
Supervised and trained 26 plants and divisional staff in business excellence through Sales, Inventory, Operations and Planning. Leader in centralizing the business in SAP master data categories, configuration, removing 5 software, standardizing work instructions, and providing instructional training. Scheduled and planned 6 Product Lines in 2 plants. Released and planned production orders and purchase orders daily. Maintained and analyzed inventory dollars, inventory turns, OTD, and backlog. Identified and implemented customer service delivery achievement plan to achieve highest OTD and reduce excess delivery freight charges.
Executed strategic forecast/production actions to achieve internal communication and one set of central data.
Championed action through the SIOP process, achieving the following results:
Increased YOY sales growth 10% to 15% on 20 product lines.
Decreased forecast error percentage by 20%.
Increased OTD by 10% to 20% on product lines.
TRW Automotive LLC, Auburn, NY July 1999 – November 2007
SIOP Master Scheduler, (May 2007 – November 2007)
Customer Service Supervisor (November 2005 – May 2007)
Senior Customer Service Analyst (July 1999 – October 2005)
Responsible for the collection, analysis, and presentation of S&OP monthly through SAP data downloaded to excel reports for production and sales volumes of Honda, Toyota, Hyundai, Kia, Chrysler, and aftermarket products being sold; the next month firm & 3 month rolling sales with 12 months monthly demand forecast, annual sales forecast planning and production capacity review meetings Bi- weekly. Championed SAP improvement and cost savings projects resulting in streamlining and efficiency in the use of SAP, too include, implementation of Demand and Forecast for S&OP, a Master Schedule, and Production Schedule. Supervised and trained 6 employees on business excellence in customer service standards. Developed an excellent repertoire with customers in visiting customers on an annual basis to review current business and development of future business. Interact with clients to meet their needs and bridge the necessary gaps to ensure maximum efficiency in supply and demand.
Instrumental in securing additional and new business of $75M annually due to maintaining and exceeding customer delivery goals.
GM $ 15M
Hyundai and Kia $25M
Directly responsible for reducing outbound premium freight $9.6M to $30K annually and reporting monthly freight costs.
Streamlined delivery process flow to customers resulting in delivery awards from Toyota, DaimlerChrysler, NUMMI and GM for 100% Delivery Performance.
Integrated three information systems to support customers by consolidating the programs and systems, as well as, Sterling Commerce Consolidation; resulting in a reduction of additional equipment cost, maintenance, and misdirected labor resources.
Columbia College, Syracuse, NY - BS in Business Management expected December 2019 (Jefferson Community College AAS Business Administration - Prior)
Green Belt Certified, APICS Seminar & Conference for Balancing Supply & Demand (Sales & Operations Planning, Sales Forecasting, and Master Scheduling), APICS Certificate for Executive and Control of Operations, Master Planning of Resources, and Strategic Management of Resources, Program & Risk Management Certification, Basic-Intermediate German
SAP and Microsoft Office: MS Word / Excel / PowerPoint / Outlook
ALS of Upstate New York Committee Chair, Certified Trainer & Instructor U.S. Army, Military Seminar for Management and Effective Communications, Military Leadership: Management and Supervisor Certification, Combat Construction and Demolitions Engineer, Supply Chain Supervisor, and Battalion Staff Supervisor
PRIOR RELATED COMPANY EXPERIENCE
SAP and Business Improvement Consultant: System Project Business Method, Standard Training Documents and Employee Training
Sales, Inventory, Operations, and Planning Coordinator: Divisional-Marketing & Sales/Supply Chain & OPS Support
Supply Chain Analyst: Scheduling/Production Planning/Purchasing/Inventory Management/Trainer
Customer Service Supervisor: Supervisor/Trainer/Customer Relations