Information Technology
Resume:
JAMES M. PIERCE
**** ********* **, ************, ** 28306
570-***-**** ac7cuh@r.postjobfree.com
SUMMARY
Electronic Systems Maintenance Technician with 14 years of military service (Warrant Officer) in the United States Army with a track record of performance excellence in Electronic Maintenance, Management, Operations, Fleet Management, and Logistics. Strong ability to interact with a diverse population of varying cultural and ethnic backgrounds with ease. Routinely relied upon for expertise, advice, leadership, guidance and management skills throughout a decorated career by senior management and executives. Highly proficient in the development and implementation of change/process management policies to streamline operations, reduce costs, and reprioritize manpower and resources. Sophisticated communication skills to build consensus and inspire cooperation at the enterprise level.
Active Top Secret (TS-SCI) DOD Security Clearance issued 07/24/2015.
Core Competencies
Electronic Maintenance
Networking
Ciscso routers, switches, and firewalls
Microsoft Office
SAP Operation
Fleet Management
Conflict Resolution
Talent Management
Project Management
Warehouse Operation
Logistics Management
Program Management
Performance Evaluations
Welding Shop Operations
Night Vision Device Repair
SOF Non-Standard Logistics
Crew Systems
Analog Electrical Systems
Digital Electronic Systems
Foreign Weapons Systems
Quality Assurance / Control
Logistic Supply Train Systems
Policy and Procedure Inspector
SOF Procured Weapon Systems
Team Leadership & Development
Subordinate Development Training
Toyota Parts Procurement Specialist
Polaris Parts Procurement Specialist
Test, Measurement, Diagnostic Equipment
Global Combat Support System – Army
Microsoft Office (PowerPoint, Word, and Excel)
Communication Platforms (UHF, VHF, SATCOM, HF)
DCGS-A
WORK EXPERIENCE
CACI, Fayetteville, NC 09/2018 - Present
Electronic Technician III
-Production, Integration and testing of all SOFTAC family of systems. Responsible for integration of all Satellite Deployable Node variants. Configures and validates Cisco routers, switches, and firewalls.
United States Army, 1st Special Forces Group Airborne, Fort Lewis, WA 05/2014 – 07/2018
Electronic Maintenance Officer/ Fleet Management (Maintenance & Logistics Manager)
Maintained various pieces of Special Operation Forces equipment including Night Vision Devices, Communication Platforms, Crew Systems, Javelin systems, Network Equipment, and Commercial off the shelve procured items, Designed and fabricated different types of antennas to increase capabilities.
Managed personnel, equipment, and facility assets for the installation, operation, repair, maintenance, and modification of radio, radar, computer, electronic data processing, controlled cryptographic items, television, fiber optical, radiological and related communications equipment and associated tools, test and accessory equipment.
Successfully developed communication platforms for the Polaris MRZR, Polaris Snow-Machines, Toyota Hilux, and Toyota Land Cruiser.
Credited with the development and oversight of numerous training initiatives, resulting in increased end user understanding of their equipment by hosting Glock, Toyota, Polaris, Lincoln Electric, Osh-Kosh, AM General, amongst others, as well as end user related equipment damage reduction and increased operational readiness.
Maintained strict oversight of operations and developed policies and other coordinating/directive products to ensure operational success.
Worked simultaneously with interagency, National, DOD, and other agencies ensuring excellent communications and cooperation while coordinating and planning operations to foster relationships with key personnel.
Consistently exceeded timeline and directive policy requirements when implementing operational plans including budget management and resourcing.
Supervised and participated in studies, evaluations, and reports pertaining to mission objectives and operations, conducted presentations on new equipment training matters, and represented the organization in meetings and conferences.
Able to form a cohesive, effective staff that can achieve above optimal results consistently and deliver high quality control/assurance rates for the work performed.
Resolved complex issues and problems in reference to logistics management, personnel fulfillment, budgets and funds to ensure all projects were completed on or ahead of schedule.
United States Army, 73rd Ordnance Battalion, Fort Gordon, GA 05/2013 – 04/2014
Training Instructor
Individually trained on average 15 students per course, ensuring strict compliance to the Program of Instruction (POI) to produce highly trained Soldiers in the areas of leadership, counseling, resiliency training, and physical fitness.
Provided invaluable input, recommendations, and subject matter expertise for the improvement and modification of training course curriculum and syllabus, course materials, study guides, texts, and instructor guides greatly improving the level and quality of training provided.
Ensured a high level of risk management ensuring compliance with DOD and Army regulations resulting in zero training related incidents for low and high-risk training maneuvers.
United States Army, 82nd Combat Aviation Brigade, Fort Bragg, NC 09/2005 – 04/2013
Air Traffic Control Equipment Technician (Maintenance Manager)
Managed operations involving multiple worldwide locations including Iraq, Afghanistan, and Kuwait simultaneously for personnel, facilities and strategy employment and training requirements.
Managed daily operations ensuring the assignment, supervision and evaluation of over 50 personnel, and the accountability of over $20 million in equipment and supplies.
Ensured maintenance and operational readiness of all Air Traffic Control Equipment met Federal Aviation Administration requirements.
Analyzed and identified all gaps in operational plans as well as current operations ensuring all deficiencies were corrected before they had a chance to manifest as strategic problems.
Ensured seamless operations in the Motor Pool, Shop Office, Orderly Room, Training Room, and Supply operations.
EDUCATION
Ashford University, San Diego, California
Bachelor of Arts in Business Information Systems 02/2016
Southern New Hampshire University, New Hampshire
Master of Science in Information Technology with a concentration of IT Management 03/2020
Comp Tia Security + certification
Certified Electronic Technician- Journeyman Communications
Master of Communications from Federal Communication Commission with Elements 1, 3, & 9
AWARDS
Defense Meritorious Service Medal … Meritorious Service Medal … Army Commendation Medal (3rd Award) … Joint Meritorious Unit Award (2nd Award) … Meritorious Unit Commendation (2nd Award) … Army Good Conduct Medal (3rd Award) … National Defense Service Medal … Afghanistan Campaign Medal with Campaign Star (3rd Award) … Global War on Terrorism Expeditionary Medal … Global War on Terrorism Service Medal … NCO Professional Development Ribbon (3rd Award) … Army Service Ribbon … Overseas Service Ribbon (3rd Award) … North Atlantic Treaty Organization Medal … Senior Parachutist Badge … Army Aviation Association of America Air Traffic Services Technician of the Year (2012)
Professional References
CW3 Michael Rathbun
1st Special Forces Group Maintenance Officer
CW4 Nicole Burkett
593rd ESC
CW3 (R) Jason Allen
JROTC Instructor
CW3 Taron Chambers
82nd Airborne Division
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