Nuance Transcription Services Boston MA
Quality Control Editor/Trainer Sep 2010 - present
Perform daily quality checks on Medical Transcriptionists to verify quality standards of 99.5 are being upheld before sending documents to hospitals/clients. Perform daily quality checks on new employees for training purposes.
Transcribe dictation for a variety of medical reports, such as history and physicals, physical examinations, emergency room visits, operations, chart reviews, consultation, or discharge summaries, and many more.
Review and edit transcribed reports or dictated material for spelling, grammar, clarity, consistency, and proper medical terminology.
Distinguish between homonyms and recognize inconsistencies and mistakes in medical terms, referring to drug references and other sources; anatomy, physiology, and medicine.
Return dictated reports in printed or electronic form for physician's review, signature, and corrections and for inclusion in patients' medical records.
Translate medical jargon and abbreviations into their expanded forms to ensure the accuracy of patient and health care
Communicate with physicians regarding issues regarding any issues they may have.
Produce quality records, statistics, medical research, and administrative material.
Set up and maintain medical files and databases, including records such as x-ray, lab, and procedure reports, medical histories, diagnostic workups, admission and discharge summaries, and clinical resumes.
St. John Hospital and Medical Center Detroit Ml
Medical Language Specialist May 1986 - July 2010
Transcribed a large variety of work types including operative reports, emergency room, and cardiac catheterization reports, and many more.
Maintained turnaround time on all patient reports.
Extensive experience with foreign-speaking individuals.
High ability to maintain patient safety within reports, to acknowledge errors by speakers, to verify correct medications versus diagnosis, and medication dosages.
Maintained extremely high production and quality standards for 30 plus years.
St. John Hospital and Medical Center
Medical Language Special Shift Lead
Training new employees and college interns
Quality Control on all employees en a daily basis.
Speaking with physicians to address issues, as well as set-up in-services.
Developed multiple Bonus and Incentive Programs,
Ran monthly department meetings. Leader of multiple committees.
Performed performance evaluations on all employees bi-yearly.
High ability to work independently.
Very sociable and terrific communication/interacting skills.
Extensive computer skills with Word and various Transcription platforms.
Excellent written communication skills.
Quick ability to learn new things.