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Customer Service Personal Assistant

Location:
Pretoria, Gauteng, South Africa
Salary:
10000
Posted:
October 11, 2018

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Resume:

*.PERSONAL PROFILE

•Analytical and Diligent individual with Proactive work rate.

•Result-orientated problem solver in a proactive and creative manner.

•Consultative team player with a strong inclination towards people development.

•Efficient and systematic worker with consistent adherence to guidelines and set objectives.

•Focused organizer of work functions through systems, procedures and delegation.

•Dynamic and welcoming to change

Behavioral Competencies:

Task structuring

Action orientation

Customer Focus

Quality Orientation

Interpersonal sensitivity

Technical knowledge

Teamwork

Flexibility

Stress management

2.FORMAL QUALIFICATIONS

INSTITUTION

QUALIFICATION

YEAR OBTAINED

•MMAMETHLAKE

•Matric

•1996

•CONER STONE

•CALL CENTRE COMPUTRE

•2000

4.FURTHER INFORMAL TRAINING

•Telephone Etiquette

•People Management

•Revenue Assurance

•Base Recon

•Reporting skills

•CPA

5.COMPUTER PROFICIENCY

•Internet explorer

•MS Excel

•MS Word

•MS Access

•MS Publisher

•MS Outlook

Joseph Nkumise

Cell: 071-***-****

6.CAREER BACKGROUND

NAME OF ORGANISATION

SOUTH AFRICAN POLICE SERVICE

REGION

PRETORIA

POSITION HELD

POLICE OFFICER

DURATION

10 YEARS 2005 till now

The main functional responsibilities included:

• ALL COURT DUTIES

•ALL CHARGER OFFICE DUTIES

•ALL DETECTIVE DUTIES AND TRACING UNIT

•MONITORING OF SURVEILLANCE CONTROLS

•RESPOND TO CALLS

•ENFORCE LAWS

•ISSUE CITATIONS

•PATROLS

•ESCORT DUTIES

•PROTECTION

NAME OF ORGANISATION

TWINS TRAVEL AND TOURS

REGION

PRETORIA

POSITION HELD

SUPERVISOR & ASSSITANT DRIVER

DURATION

2010 TILL 2012 DEC

The main functional responsibilities included:

1.INVENTORY CONTROL

2.CUSTOMER SERVICE

3.TRANSPORTATION AND PLANNING WORKERS

4.HIRE, TRAIN AND EVALUATE EMPLOYEES

5.MONITORING OF CARS (GPS)

6.INVOLVED IN TRANSPORTATION OF CLIENTS

7.INSPECTION OF CARS

8.HELPING OF AIRPORT TRANSFERS

9.PICKUPS AND DROP OFFS

NAME OF ORGANISATION

SHOPFITTING STUDIO

REGION

PRETORIA

POSITION HELD

DRIVER MESSEGER FOR THE CHAIRMAN

DURATION

2013 TILL 2015 JUNE

The main functional responsibilities include:

•Driving the chairman to the meetings and other areas

•Collecting of post, parcels and documentation

•Ensure proper control and movement of documents and face evaluations

•Keep vehicles clean, roadworthy, maintenance (report vehicle service

•When due) and recording of kilometers on log sheet.

•Report all damaged of vehicles and accidents

•Personal assistant

•Assist with receipt, opening, sorting and distribution of mail

•maintained high level of security due to consistently dealing with high profile people

NAME OF ORGANISATION

MPHELA ATTORNEYS & ASS

REGION

PRETORIA

POSITION HELD

LEGAL MESSAGER. DRIVER

DURATION

2015 JULY

The main functional responsibilities included:

•Managing of clients appointments

•Admin

•Serving of notices

•Collections

•Collecting of clients at homes

•Medical records

•Collecting of accidents reports

•Do assessor and Managing of Doctors appointments

•Filling at court and summons

•Dropping of documents at RAF

•Indexing & pagination

•Assist as handyman at office

•Manage archived files storeroom

•Computer literate

•I can handle everything when coming to court matters and office

NAME OF ORGANISATION

INGWE WASTE MANAGEMENT

REGION

PRETORIA BROOKLYN

POSITION HELD

SITE SUPERVISOR & DRIVER FOR CHAIRMAN

DURATION

2017 NOVEMBER

•Manage waste disposal

•Driving chairman to meeting assisting as PA

•Collection and recycling facilities

•Responsible for waste treatment and street cleaning

•Combine waste management and recycling functions

•Plan and coordinate various waste management

•Recycling projects coordinate

•Documentation required to label, move, track, and report waste and waste initiatives.

•Consideration for the environment and while conforming to government regulations.

•Dispose of waste safely

•Responsibility of the waste management industry

•Making sure all the truck drivers doing the correct job

•Attending of tender briefing

•Filling of tender forms

•Visiting the site time to time

CURRENTLY STUDYING AT COLLEGE SA

NATIONAL CERTIFICATE GENERAL INVESTIGATION AND FORENSIC SCIENCE

General principles Criminal law

Understanding stress

Function in a team

Application of perform management

Victim empowerment knowledge

Witness support activities

Conduct preliminary investigations

Manage informers

Conduct an investigations interview

Manage crime intelligence practices

Attend to an incident

Principles of law and evidence

Investigate a crime or incident

Provision of criminal procedure act

Administer a case file

Handle suspects In invest alleged crime

Present evidence in a court of law

Investigate a missing person case

Conduct an inquest investigation

7.REFERENCES

• W/O Mare mane 012-***-**** & 083-***-****

• GEOGRE 012-***-****

• ANDREW 082-***-****

•MR KHUMALO 082-***-****

•ALERNA 083-***-****

•MR MOGALE 076-***-****

Lesego Paul BatengDeo

JOSEPH MOKAGANE NKHUMISE

Date of Birth: 1978-10-07

ID Number: 781**********

South African Citizen

Male: African

MARRIED: YES

Cell: 071-***-****

Email:ac7cq9@r.postjobfree.com

PRIVATE AND CONFIDENTIAL

This document contains private and confidential information relating to JOSEPH MOKAGANE NKHUMISE and may not be distributed to or viewed by any person other than the intended recipient.

CURRICULUM VITAE



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