SALES MANAGER
QUALIFICATIONS PROFILE
Analytical, results-driven, and performance-focused professional with extensive experience in sales management; complemented with expertise in providing leadership and support to assigned teams and staff. Well-versed in generating sales opportunities, referrals, and new business opportunities within various industries. Known for analytical problem-solving and critical thinking skills with proven ability to keenly analyze issues, formulate strategic action plans, and resolve complex situations. Adept at driving sales performance, account base expansion, divisional target, and revenue growth by translating key insights into tactical strategies. Equipped with critical thinking skills in developing and implementing marketing initiatives to drive bottom-line results. Effective at establishing rapport with all levels of professionals through outstanding communication and interpersonal aptitudes.
AREAS OF EXPERTISE
Customer Relationship Management
Staff Training
Cross-functional Collaboration
Lead Generation
Business Administration
Market Development
PROFESSIONAL EXPERIENCE
Integrated Traffic Systems USA, Inc., Houston, TX
Director of Sales and Marketing 2018–Present
úTake charge of the implementation of sales, marketing, and product development programs for the supplier of materials used in the manufacturing of thermoplastic pavement marking, paints, coatings, oil and gas, and specialties chemicals
úConduct promotion to various industries through development of new division called “Integrated Chemical Specialties”
úInitiate strategic marketing and sales plans and forecasts for the achievement of corporate objectives in line with products and services
úAssume full accountability for the training and performance evaluation of staff toward the development of sales and marketing programs
úProvide oversight to market channel development efforts, including coordination of sales distribution by setting sales territories, quotas, and goals
úMaintain active involvement in trade association meetings for the promotion of company’s products
úHold responsibility in overseeing sales forecasting activities and implementing performance goals accordingly
úCultivate positive relationships with industry influencers and key strategic partners
úEnsure the maintenance of consistent corporate image across all product lines, promotional materials, and events
úClosely track and assess competitor products, sales, and marketing activities
úSuccessfully increased sales streams and market exposure through achievement of various corporate certifications with NMDMC, HMDMC, HUB, WBENC, MBE, and WBE
Lilly U.S.A., Jackson, MS
District Sales Manager, Diabetes 2014–2017
úHeld accountability in establishing a highly talented strategic sales team and implementing corporate vision toward business growth in the diabetes market
úServed as team facilitator, in charge of coaching, mentoring, and strategizing to build a positive and collaboration-focused environment with tools for sales representatives to enhance skills and maximize return on investment (ROI)
úPlanned and executed a market expansion strategy for U-500 into a pilot program to ensure sales revenue growth
úParticipated on the Director’s Council, Performance Recognition Committee, Executive Representative Council, while serving as a product champion to improve area performance
Key Highlights:
Led the launch of five new products involving Trulicity, Jardiance, Glyxambi, Synjardy, and Humalog U-200
Gained national recognition by positioning the territory as one of the top three districts for Jardiance and Glyxambi Launches
Served as driving force in revitalizing underperforming district operations into the only district that surpassed 100% annual sales results for four consecutive years, which involved promotion of six district representatives
Received nomination from regional sales director as senior sales manager in 2017 due to outstanding leadership in defining opportunities to optimize organizational performance
Corporate Consultant, Cardiovascular, Senior Care, Kaiser, and Account-Based Sales 2012–2014
úExemplified excellent project management skills while collaborating with cross-functional areas such as compliance, marketing, sales, and legal
úFacilitated training and performance evaluation of new and existing sales representatives and managers to further develop their professionalism and effeciency
úDrove continuous improvement to the facilitation of office-based, account-based, and account management training to the respective competency models for structured learning
úCoordinated with the center for innovative learning director and senior sales directors to drive the prioritization of personnel development
úParticipated in restructuring the sales training program for all sales divisions to improve the retention of training and minimize time frame of sales representatives in meeting performance standards
úInitiated 4 Disciplines of Execution (4DX) and strategic account management to Cardiovascular, Senior Care, and Kaiser sales divisions
úRendered direct support to Humalog, ReoPro, Effient, Livalo, Cialis, and Forteo
Key Highlights:
Earned stock grant for delivering outstanding performance in fulfilling an associate role
Made significant contribution to the development of field-based customer service group tasked to improve sales professionals on key demographics as member of the Source Force national pilot team
Executive Sales Representative 2003–2012
úDisplayed proven sales experience in various disease states, such as diabetes, osteoporosis, erectile dysfunction, BPH, cardiovascular, dyslipidemia, and neuropathic pain
úHeld full accountability in expanding market share of product lines with primary care physicians, specialists, nurse practitioners, hospitalists, fellows, and residents
úCreated and executed strategies to increase the use of product line within hospitals
úMaintained active involvement to the launching of 7 devices
úEffectively utilized laboratory results, assays, and quality measures in monitoring and improving sales, as well as in aiding representatives in identifying sales trends and critical business needs
Key Highlights:
Earned fast-track promotion as senior- and executive-level representative for attaining the following:
oTop 1 out of 3 total portfolio in 2004, 2005, 2007, 2008, 2010, 2011, and 2012 with final ranking of 77th out of 495 sales representatives; and
o19 times selected by area and national supervisors to work on regional or national conferences
Received Peer Award in 2005, 2007, 2008, and 2011 for being an effective team player
Successfully executed the Forteo program in the southeast area prior to national rollout through in-depth research of reimbursement protocols and implementation of program pilot with Camelia Home Health
Gained distinction for obtaining leadership roles from southeast Omega Director's Council in 2006; Southwest Area Leadership Team in 2007 and 2008; and CVHBU Council in 2010 to 2012
EARLIER CAREER
Shred-It, Mobile, AL
Sales Business Development Manager
Thrill Sports Entertainment, Lake Lanier, GA
Owner
Gables Residential Trust, Atlanta, GA
Property Manager
Lanier Worldwide, Gainesville, FL
Sales Consultant
EDUCATION
Bachelor of Science in Human Resource Management
Florida State University, Tallahassee, FL
PROFESSIONAL DEVELOPMENT
Certification:
Six Sigma Green Belt Certification
Certified Cardiovascular Industry Representative (CCIR)
Training:
Situational Leadership II Training
SPIN Selling Training
4 Disciplines of Execution(4DX)