Devinder Singh Gullia
By utilizing PMP & SDLC methodology and my proactive communication, problem solving skills and relentless commitment to delivery, I am perceived as a key member of the team dedicated to high quality results while ensuring the internal team dynamics are positively influenced by my sincere and sociable character.
Worked on LPM Project for the ABNAMRO Account coordinating with all Managers for user ID Revalidation.
Received appreciation from the client & ABNAMRO Netherlands team for successful completion of the first stage of the project in triple constraints.
Responsible for Managing, directing and overseeing the operations and administration of assigned projects and programs for ABNAMRO Bank, Netherlands.
Managed multiple projects of small to medium-sized web-based software development projects to successful implementation.
Devoted 90% of time to leading and managing projects and programs and portfolio management. 10% of time to business development.
Provided visible leadership, accountability and authority over high profile projects and programs delivered to Insight clients or internal leadership
Experienced of managed infrastructure essential operation components such as policies, processes, equipment, data, human resources and external customers for overall effectiveness.
Among other purposes, infrastructure management seeks to:
Reduced duplication of effort, innovating news ideas to IT Business.
Ensured adherence to standards through internal and external Audits.
Enhanced the flow of information throughout an information system
Promoted adaptability necessary for a changeable environment
Ensured interoperability among organizational and external entities
Designed and executed in-person training, such as boot camps and accreditations.
Captured feedback to measure consumption and effectiveness of all learning.
Defined processes, guidelines and procedures to ensure consistent, high quality deliverables.
Worked with different project methodologies such as Agile and Waterfall
Strong experience with Change Management and CyberArk and Service Now
Planning & Organizing for Results
Strong Interpersonal Ability
Attention to Detail and Quality
Verbal and Written Communications Skills
Customer Service Orientation
Continuous Learning and strive for Improvement
Analytical Ability and Problem Solving Skills
Multitasking and Prioritization
Lead and Influence
Methodologies and Standards
PMP standards and ITIL methodologies, SDLC Methodologies
Microsoft Office Suite – Word, Excel, Power point, Outlook
Microsoft Visio, Microsoft Project, JIRA
Share point., ServiceNow, Lotus Notes
Wintel, Citrix, Backup Exec
EDUCATION AND PROFESSIONAL DEVELOPMENT
*PMP (PMP Number: 1813589)
*Sept 2008- Dec2009 University of Northampton, U.K (MBA)
ITIL v3 Foundation Certified
Active Membership with PMI community and online services and education
02/02/17 to Present (Program Coordinator)
Sienna Living (Hawthorn Woods Care Community), Brampton
Provided assistance in planning, implementing, evaluating and supervising all EMR, including progression, home program and education and vendor Management.
Plans, develops and implements resident lifestyle programming within the community as well as through outside trips and events.
Ensuring implementation of policies and practices
Maintain budget and track expenditures/transactions through Pay Voyagers & Pay Scan.
Managing communications through share point and the quarterly presentation.
Helpful in building positive relations within the team and external parties.
Scheduling and organizing meetings/events and maintain agenda.
Ensuring technology is used correctly for all operations (video conferencing, presentations within GTS)
Keep updated records and create reports or proposals
Supporting in the growth and program development
Surveys and interviews with internal and external stakeholder for development of new strategic initiatives program and activities.
Recognized the individuality, diversity, and the influence of all stakeholders when planning activities and managing change.
Developed relationships with stakeholders to encourage their participation in activities that enhance their quality of product life.
Experienced and working knowledge of Business Applications such as Yardi or other ERPs, HR\Payroll Systems such as ADP or UltiPro and PointClickCare
IBM Jan2013 – Feb 2017 Project Coordinator
ABNAMRO Banking Services (Compliance & Security Infrastructure)
To oversee the day-to-day operations of projects
Organized, facilitated, attended and prepared minutes of project meetings and ensure regular distribution to project team and stakeholders. Proactive follow ups and reminders to ensure action items are addressed on time.
Managed Project planning, scheduling a time line and choosing the staff for the project deliverables.
Ensured that the project is structured in compliance with organization and project missions and goals.
Created the guidelines and measurements for the staff and assigns roles based on talents, skills and abilities.
Meeting minutes are uploaded to Share point and tracked for completion, ensuring that 100% of the activities are completed.
Created status reports, financial reporting, risks & issues associated with the project using MS Project to PM
Maintained and updated company database & Assigned tasks to team members using MS Project.
Conducted project kick-off meetings, defined project objectives and scope, tracked risks, assumptions, and managed detailed project schedules using Microsoft Project.
Researched and implemented options to continuously improve short and long term sourcing solutions.
Initiated scalable process changes that enabled better prioritization of work, reporting and subsequently tracking of objectives
Successfully created, managed and implemented an IT Security Awareness initiative to a target audience of 3,500 within the ABNAMRO technology group
Experienced in reviewing and managing vendor RFPs (Requests for Proposal), RFIs (Requests for Information) and SLAs (Service Level Agreements) – managed EPM rollout and adoption within development/PM streams
Operational Manager 01mar.2012 to 31dec.2012
Meditek Electronics, India
Compliance Administrator /Business Analyst 19mar.2009 to 10feb.2012
Horizon, Coventry, UK