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Customer Service Support

Location:
New Orleans, LA
Salary:
16.00
Posted:
October 11, 2018

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Resume:

JAZMIN N. PALMER

*** ******* **, ************, ** 32204 904-***-**** ac7ci9@r.postjobfree.com

OBJECTIVE

To utilize my skills and creativity in a team capacity that will help and create a positive image of an organization. To become an asset and grow within the organization.

SKILLS

• Book Keeping

• Accounting

• 1st level Auditing

• Fast Learner

• Problem Solver

• Self-motivated

• Attentive Listener

• Calm under pressure

• Strong attention to detail

• Energetic

• Team player

EXPERIENCE

01/2016-

Present

11/2015-

01/2016

Operations Representative (Permanent), Bank of America

Processes transactions in one or more of the company’s internal operations to support domestic and international consumer, commercial, and wholesale bank

Basic level reporting, call center support, reviewing and processing transactions item processing, sorting using electronic or mechanical equipment, reconciling, statement rendering, MICR/image, float, lock box, remittance, ATM, deposit.

Maintains internal operational and control and ensures they meet bank statements.

Ensures quality service and effective and efficient operations support for the assigned area’s internal and/or external customers/clients

Intermediate level position performs routine and various item processing functions under moderate supervision within a process that has built-in checks and balances.

Decisions have some impact on internal and external customer relationships Operations Representative (Temp-to-Perm), All Force Page 2

02/2015-

04/2016

Processes transactions in one or more of the company’s internal operations to support domestic and international consumer, commercial, and wholesale bank

Basic level reporting, call center support, reviewing and processing transactions item processing, sorting using electronic or mechanical equipment, reconciling, statement rendering, MICR/image, float, lock box, remittance, ATM, deposit.

Maintains internal operational and control and ensures they meet bank statements.

Ensures quality service and effective and efficient operations support for the assigned area’s internal and/or external customers/clients

Intermediate level position performs routine and various item processing functions under moderate supervision within a process that has built-in checks and balances. Cashier, Chick-fil-A

Ensures Team Members work at a pace to maintain restaurant’s established speed

Execute proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures at all times.

Perform any of the tasks above as needed throughout the shift

Addresses guest issues that may arise

Thrives on engaging with and building rapport with customers

Create and maintain good team atmosphere, culture and team morale

Assist in daily interaction with team members, leadership and guest to sustain quality customer service and meet the needs of the business. EDUCATION/ACHEIVEMENTS

05/2013

05/2020

High School Diploma, William M. Raines

A. A Degree, Florida State College of Jacksonville REFERENCES

Upon Request



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