Lawrenceville, GA *****
I would like to work in an office/hospital/clinic where my skills are useful and there is room for advancement
Authorized to work in the US for any employer
Customer Service Representative
Apex Systems (Kaiser) - Duluth, GA
October 2017 to February 2018
Answer phone calls and assist members of Kaiser Permanente with questions concerning their medical insurance.
Schedule patient appointments and update demographic information using EPIC software. Take payments on the SLP software system.
Research information related to customer inquiries on knowledgebase. Call Center Representative
Nexxlinx - Duluth, GA
January 2016 to November 2016
Answer a high volume of telephone calls.
Update customer accounts in the CSG computer system. Troubleshoot cable equipment.
Customer service, typing, and data entry,
Patient Registration Clerk
McLaren Flint - Flint, MI
June 2009 to August 2010
Maintain updated bed ability and facility services information. Enter demographic and insurance information.
Assign patients to available beds.
Admit patients for procedures.
Verify insurance coverage.
Medical Billing Clerk
AMBIR - Southfield, MI
July 2007 to October 2007
Follow up with insurance companies on unpaid or rejected claims. Collect information necessary for insurance claims. Submit insurance claims to insurance companies electronically or via paper CMS 1500 form. Education
Medical Billing Specialist in Medical Billing
Detroit Business Institute - Southfield, MI
August 2004 to August 2005
Customer Service, Call Center, Customer Care
Microsoft Office, Excel