Aixa P. Parra
Miami, FL *****
Bilingual (English/Spanish) Human Resource professional with 10 years’ experience. Passionate about building organizations set on values, company culture, and performance. Skilled in Payroll Systems, Employment Law, Performance Management, Talent Acquisition, Compensation Law, Employee Benefits, Training, and Employee Development. Highly dedicated to creating positive company culture to attract and retain top talent. Educated on Employment law and subject matter expert on local and government HR policies and guidelines.
Keiser University, Pembroke Pines, FL – BA, Business Administration with Concentration in Human Resources – (In Progress)-Expected completion, May 2021
Florida Atlantic University, Boca Raton, FL- Human Resources Management Course-Certification in HR Management
Florida Atlantic University, Boca Raton, FL- PHR Course-Certification
HACCP and OSHA Certified
BEL USA, LLC, Medley, FL July 2017 – October 2018
Human Resources Manager
Managed team of 3 employees and responsible for development and integration of human resource programs and associated projects to achieve strategic business goals and operational objectives. Developed, recommended, and implemented personnel policies and procedures. Worked with cross-functional departments and counseled managers regarding performance planning, employee relation issues, regulatory compliance, and litigation avoidance. Subject matter expert on all compliance with federal, state, and local employment laws and safe guards company against any possible issues.
Implemented and rolled out open enrollment process for on average 10 new hires per month.
Created and rolled out to 750 employees new company Handbook to streamline communication, set clear expectations, and ensure company is covered legally.
Conducted employee policy training for all employees (750 total) and resulted in a 100% trained workforce.
Participated and conducted employee relation investigations to understand any possible retention or cultural issues and integrate solutions to ensure employee retention.
Implemented ESAT survey for employee engagement to reduce turnover for employees (750 total).
Implemented monthly Lunch & Learns for all employees.
Conducted Round Tables with employees to solve issues and concerns by providing feedback to Leaders within various departments.
Maintained confidentiality, detailed work, problem-solving, reasoning, multiple concurrent tasks, and constant interruptions.
Ability to communicate effectively and be able to make presentations, teach and train large and small groups.
Ability to maintain solid judgment, sufficient to handle and resolve complex Employee Relations matters, cooperate, and partner well with other Leaders and Employees.
Resolved complex problems and/or issues and communicated results to all levels of management.
Performed a full range of staffing and classification activities including position management and organizational design, and apply classification standards to determine title, and paygrade.
Prepared, reviewed, and verified information on requests for position reviews.
Applied a thorough and comprehensive understanding of employment principles and concepts to position management within the organization.
Vitamin Shoppe/ Nutri-Force Nutrition, Miami Lakes, Florida July 2015 – July 2017
Human Resources Manager
Managed human resource operations by recruiting, hiring, on-boarding, training, and mentoring staff of 3 employees. Supported management by providing human resources advice, counsel, and problem solving. Implemented human resource strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, accomplishing all applicable governmental compliances and reporting.
Successfully implemented Employee Resource Group and employee appreciation programs to increase company moral and reduced turnover from 100% to 24% in 1 year.
Worked with small team to implement new 8 hours shifts (In place of 12-hour shifts) in manufacturing department, resulting in better work environment for employees.
Conducted various trainings for supervisors and managers on various topics including; overtime management, discipline action reports, and effective leadership techniques.
Enhanced and produced current PTO policy to ensure staff is taking necessary time to stay happy and healthy.
Assisted in developing company culture that emphasizes safety, quality, continuous improvement, teamwork, and high performance.
Complied with federal, state, and local legal requirements by studying existing and new legislation applicable to human resource issues; anticipating such legislation; enforcing adherence to requirements; advising management on needed actions.
Children First Home Health Care, Orlando, Florida January 2015 – June 2015
Assisted lead payroll coordinator and performed exceptional customer service with payroll queries and responsible for issue resolution and documentation for 100 number of employees. Processed vacation requests and performed billing responsibilities.
Processed weekly payroll for 50 private duty nurses.
Verified flow sheets were accurate for each scheduled payroll week.
Trained 3 payroll assistants in processing payroll, time card, and PTO/vacation/sick time accurately.
Ash Automated Packaging Systems, Dallas, Texas May 2014 – December 2014
Coordinated initiatives regarding pricing revisions, order cancellations, discontinued items, acceptable substitutes, delivery date revisions, and invoice discrepancies. Collaborated and build relationships with management, vendors, factories, and customers.
Worked in annual spend purchase orders of $1.5 million by creating, revising, following up, and coordinating over 25 vendors to make sure they were received and shipment was received correctly.
Precision Formulations, Coppell, Texas April 2010 – May 2014
Human Resources Manager
Managed full-cycle recruiting efforts to staff 100 + employees covering 24/7 business operation. Conducted pre-employment and post-offer process for new hires. Collaborated with functional departments to ensure proper handling of issues and concerns within guidelines of employee handbook.
Created and administered Personnel Action Forms (PAF) as needed.
Developed and maintained strong and trusting relationships with employees and managers to successfully mediate and resolve employee relations concerns and grievances.
Completed and verified I-9 paperwork in E-Verify system and verified W-4’s for over 10 hires a week.
Supported department-wide or company-wide projects including benefits open enrollment and service awards.
Processed companywide payroll and reports using Paycom Time and Attendance System for over 100 employees.
1st HR Source - Child Nutrition Services/ Workforce Solutions, Fort Worth, Texas March 2009 – April 2010
Payroll Assistant/Career Specialist – Contract
Assisted Lead Payroll Specialist with various day to day activities. Provided exceptional customer service relating to workforce development services in areas including intake, eligibility, and job placement for underprivileged youth ages 13 to 23. Assisted customers with application completion, job coaching, resource referrals, supportive services, and case management.
Conducted marketing and outreach activities for Summer Youth Employment Program to establish both youth and employer participation.
Developed realistic career service plans for the youth. Offered career counseling and completed follow-up services for 100 program participants.
Managed and processed payroll for Youths in the program and successfully placed all 100 participants in various jobs across the city.
Classic Care, Inc., Dallas, Texas May 2007 – February 2009
Human Resources Manager
Managed full cycle recruiting efforts for staff level positions. Collaborated with functional departments to ensure proper handling of issues and concerns within the guidelines of established employee handbook. Developed and maintained strong and trusting relationships with 150-200 employees and managers to successfully mediate and resolve employee relations concerns and grievances.
Created Personnel Action Forms (PAF) upon Manager’s request.
Completed and verified 5-10 new hires per week I-9 paperwork in E-Verify system and verified W-4’s.
Managed bi-annual I-9 audit and implemented/managed system for compliance with I-9 retention.
Processed companywide payroll and payroll reports using ADP time and attendance system.
Developed and maintained employee recognition programs, resulting in an increase in company morale and decrease in overall turnover.