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Customer Service Administrative Assistant

Location:
Lawrenceburg, KY
Posted:
October 10, 2018

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Resume:

Ashley N. Powell

Frankfort, KY *****

ac7ch7@r.postjobfree.com

502-***-****

PROFESSIONAL PROFILE

Core competencies include customer service, organization and goal completion as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Experienced manager in search of a full-time position where I can improve my skill set, exhibit my leadership abilities, and help better the office/restaurant environment and the company

Management customer service administrative Data Entry

●Excellent customer support, social and communication skills with the ability to resolve customer problems or queries

●Strong ability to improve operations by contributing problem-solving ideas, assisting and motivating others, and adapting to new ideas and procedures

●Excellent ability to maintain and keep records.

●Ability to listen analytically and act accordingly

●Immense ability to be creative, flexible, self-motivated and quality oriented

WORK EXPERIENCE

Management / customer service

●Managed five to fifteen employees per shift

●Ensured shifts operated smoothly

●Handled customer complaints and request

●Scheduled employees and hired and terminated employees

●Reconciled cash reports at shift end and made deposits

Administration

●Oversaw more than 40 customer accounts

●Ensured each account was serviced by answering questions, taking orders and handling quality issues

●Completed other tasks as required to ensure great customer service

●Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.

●Perform general office duties, such as ordering supplies, maintaining records management database systems, and basic bookkeeping work.

●Open, sort, and distribute incoming correspondence, including faxes and email. Greet visitors and determine whether they should be given access to specific individuals.

●Inspect properties, verify repairs, and satisfaction of home owner for insurance companies.

EMPLOYMENT HISTORY

Administrative Assistant

Assistant Manager

B & N Management Services

Taco Bell

Lawrenceburg, KY

Frankfort, KY

12/2015 – 07/2018

07/2015 – 11/2015

Assistant Manager

Kentucky Fried Chicken

Frankfort, KY

05/2013 – 06/2015

Customer Service Rep

ArvinMeritor

Frankfort, KY

2003 – 2004

Administrative Assistant

Adecco

EDUCATION

Frankfort, KY

2000 – 2003

Diploma

Anderson County High School

Lawrenceburg, KY



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