Ashley N. Powell
Frankfort, KY *****
ac7ch7@r.postjobfree.com
PROFESSIONAL PROFILE
Core competencies include customer service, organization and goal completion as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Experienced manager in search of a full-time position where I can improve my skill set, exhibit my leadership abilities, and help better the office/restaurant environment and the company
Management customer service administrative Data Entry
●Excellent customer support, social and communication skills with the ability to resolve customer problems or queries
●Strong ability to improve operations by contributing problem-solving ideas, assisting and motivating others, and adapting to new ideas and procedures
●Excellent ability to maintain and keep records.
●Ability to listen analytically and act accordingly
●Immense ability to be creative, flexible, self-motivated and quality oriented
WORK EXPERIENCE
Management / customer service
●Managed five to fifteen employees per shift
●Ensured shifts operated smoothly
●Handled customer complaints and request
●Scheduled employees and hired and terminated employees
●Reconciled cash reports at shift end and made deposits
Administration
●Oversaw more than 40 customer accounts
●Ensured each account was serviced by answering questions, taking orders and handling quality issues
●Completed other tasks as required to ensure great customer service
●Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
●Perform general office duties, such as ordering supplies, maintaining records management database systems, and basic bookkeeping work.
●Open, sort, and distribute incoming correspondence, including faxes and email. Greet visitors and determine whether they should be given access to specific individuals.
●Inspect properties, verify repairs, and satisfaction of home owner for insurance companies.
EMPLOYMENT HISTORY
Administrative Assistant
Assistant Manager
B & N Management Services
Taco Bell
Lawrenceburg, KY
Frankfort, KY
12/2015 – 07/2018
07/2015 – 11/2015
Assistant Manager
Kentucky Fried Chicken
Frankfort, KY
05/2013 – 06/2015
Customer Service Rep
ArvinMeritor
Frankfort, KY
2003 – 2004
Administrative Assistant
Adecco
EDUCATION
Frankfort, KY
2000 – 2003
Diploma
Anderson County High School
Lawrenceburg, KY