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Administrative Assistant Data Entry

San Antonio, TX, 78212
October 10, 2018

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Indira Hernandez

San Antonio, TX


To obtain employment where I am given the opportunity to give an employer my dedication, responsibility, and good

work ethic combined with a desire to utilize my skills obtained through experience.

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Authorized to work in the US for any employer

Work Experience

Office Assistant

Air General Inc./IAG CARGO - Austin, TX

December 2015 to Present

I currently work with Import/Export shipments coming off of our British Airways flight. Im also a Screener in compliance with TSA and Air General. Our BA flights carry Passengers and Cargo to LHR-London as we also have to maintain a weight and balance on these flights.

Dock Controller

VT-SAA Aerospace - San Antonio, TX

2017 to 2018

With VT-SAA Aerospace, I worked as a Dock Controller that entered all Engineers and Mechanics work info into our SAP, Sabre, Decs, Traxx, programs, after their complete work on the Airplanes VT-SAA had contracts with to fix all interior and exterior on these planes.

Ramp Agent

GSI - Austin, TX

June 2012 to December 2015

Ramp Agent for GSI, this company is in a contract with British Airways at the Austin Bergstrom Int'l Airport. I help with loading and unloading Cargo .

Lead Ramp Agent

GSI-Ground Service International - McAllen, TX

May 2012 to October 2014

May 29, 2012-Oct 15, 2014

I work as a Ramp Agent for GSI, this company is in a contract with UPS at the McAllen Airport. I help with loading and unloading parcels and distribution on the UPS airplane it comes in once in the morning and leaves at night.


RGIS - McAllen, TX

October 2011 to May 2012

Services include but are not limited to: inventories, supply chains, compliance audits, store mapping, merchandising,

resets and remodels. To ensure the highest level of inventory and accuracy, RGIS' verify service offers even greater

inventory validation, including price verification, unique UPC or random item scans.


Contract w/State of Texas - San Antonio, TX

January 2011 to June 2011

answering up to 200 calls per day, contracted with State of Texas debit cards, for unemployment, medicare, child support, and Lonestar.


Pinnacle Airlines - McAllen, TX

December 2009 to November 2010

My duties as a GSA-Ground Service Agent and Coordinator was to work with customers selling airline tickets for

Delta Airlines. Once the Ticket counter was closed we would work at the gate greeting passengers coming off the flight as well as handling all passengers luggage coming off and putting all new luggage back on. Once all

passengers come off the flight we get ready to board all customers for the flight to go back out for the day.

Health and Human Services Commission-Media Services Admin

Team 4 Texas /Unisys Corporation - Austin, TX

April 2007 to May 2009

Preparing off-site media shipments utilizing provided pick-lists or pre-agreed rotation schedules. logging and tracking

out-bound and in-bound off-site media shipments, maintaning appropriate records, managing inventory off-site and reviewing records of the inventory. Maintaining records of destruction approval and certifications of media


Administrative Assistant I

Texas Workforce Commission - Austin, TX

April 2006 to April 2007

As an Administrative Assistant I/Tax Clerk. I performed quality control on all assigned production output by visually

proofing computer generated prints. I ensured all alignment, format date, print clarity and accurate release of forms to Incoming and Outgoing Mailroom. I plan, schedule and set up complex agency program/production jobs. Submit

accurate and timely dates on PC and perform various types of Word Processing. I maintained record keeping and filing system, for data retention requirements. Perform technical support, coordinating, planning special agency

program mail-outs with analysts and other business units. I communicated effectively with users, analysts,

operators, and co-workers. I prepared reports, and keep records on workflow, compile and analyze data in preparing

reports. I distribute reports to management staff. I reviewed new and revised documentation. I performed critical

verification of UI Warrants and balances. I worked with Zeke, RACF, TSO, JCL and PeopleSoft. Responded

effectively and immediately to situations/complaints, research and resolve user requests in a timely manner. I conduct

myself in a business-like manner and apply knowledge effectively in performance job duties.

Record Control Clerk I

Texas Workforce Commission - Austin, TX

December 2003 to April 2006

MY job duties were as a Benefit Payment Clerk, I needed critical verification of proofing UI Warrants. Check and balance UI Route Sheets and assure all warrants and associated tracking and verification documents are accurate

release of forms to mailroom. Processed critical Annual 1099 (claimant forms) and Earning Wages (EW) for more

than a million forms. Plan, schedule, and setup complex agency application production jobs with requirements for interfacing with application programmers, analysts, and end users. Research misrouted output using mainframe

computer system software. Communicate effectively and timely with users, analysts, co-workers, and operators, on application program changes, prepare daily workorders for microfiche processing vendor. Have a repetitive lifting of

25-50 lbs. of paper output in a printer bucket onto an 11" high pedestal device sitting on a 44" high counter top. My

job also was backing up the Tax Clerk, those duties were scheduling and setup execution for critical time sensitive

mainframe jobs using a PC. I also interfaced, communicated and reponded effectively with programmers and staff from other business units. Proof timely and distribute forms on a Daily, Weekly, Monthly, Quarterly, Annually and on a Request basis.

Data Entry Operator I

Texas Workforce Commission - Austin, TX

December 2000 to December 2003

As a Data Entry Operator we operate and key data terminal, transferring numeric data from source documents, which

will after verification, be transmitted to the mainframe computer. I also attain and maintained a thorough knowledge of keying procedures involving up to thirty programs consisting of approximately one- hundred and fifty formats.

Worked respectfully and harmoniously with co-workers and all Data Processing Personnel.

City Carrier Assistant

McAllen Post Office - McAllen, TX

November 2012

Nov 07, 2012

Work at the McAllen P.O as a City Carrier, deliver mail and distribute parcels to all local residential and businesses.


vocational in Computer Science

University of Texas Pan-American - Edinburg, TX

vocational in Computer Information Systems

South Texas Community College - McAllen, TX

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Additional Information

I have worked with Word 5.0, MicroSoft Outlook, Excel, Saber, Native Saber, Mainframe, Novell, Arcserve, Adobe

PDF, PeopleSoft, TSO, ZEKE, RACF, 10-key by touch, calculators, printers, copiers, fax machines and scanners.

Computer Skills

Typing Speed: 45 Words Per Minute

• Database Software (Oracle, Access, etc)

• Data Entry Terminal (PDT, Mainframe Terminal, etc)

• Desktop Publishing Software (InDesign, etc)

• EMail Software (Outlook, Thunderbird, etc)

• Internet Browser (Internet Explorer, Firefox, etc)

• Networking or Lan Software (Cisco, etc)

• Peripheral Devices (Scanners, Printers, etc)

• Personal Computers

• Spreadsheet Software (Calc, Excel, etc)

• Word Processing Software (Word, WordPerfect, etc)

Additional Skills


Driver's License

Class C - Standard Driver's License

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