PROSPECT MORTGAGE, Sherman Oaks, CA September 2008 – Present
A nationwide financial lender that offers retail mortgage to residential in a wide range of home loans. Remediation Specialist (09/08 – Present)
Processed required internal documents to the investor. Processed requests of internal documents to Mortgage Insurance Company. Responsible for ensuring that the Escrow companies, Title companies, and Attorneys return any excess funds back to the borrower regarding the Settlement statement and/or the Closing Disclosure total fees. Responsible for validating, and remediating documents defects on Title Policies, Security Instruments, Corporate Assignments and other miscellaneous trailing documents, ensuring all documents are accurately reviewed in a timely manner to meet investor timelines. Complete investor identified exception requests. Perform Quality Assurance analysis on document reviews completed by review team.
Responsible for submitting and requests of documents to Mortgage Company.
Successful in ensuring the borrower received the excess funds that was due.
Perform Quality Assurance Reviews basis on defects identified by review team.
Contact title companies, settlement agents or appropriate party to request corrections.
Ensure that Mortgage Insurance checks are sent to Mortgage Company.
Perform post-closing audit of original loan documents including Note, Security Instrument, Insurance, Loan Application, Initial and Final Disclosures, Final HUD-1 Settlement Statement, etc. to ensure compliance with company, regulatory requirements and guidelines prior to delivery to Investor.
Responsible for contacting internal and external customers to correct closing issues and system discrepancies to resolve problems relating to missing, incomplete, inaccurate or contradictory information. Ensure erroneously closed loans are reported and tagged for correction. Issue daily Loan Deficiency report to management. IMT RESIDENTIAL, Sherman Oaks, CA December 2007 - April 2008 Property Management company which manages apartments nationwide in the United States. Account Receivable Analyst (12/07 – 04/08)
Processed NSF check from the bank, move-out documentation, and refund payments to residents within the legal and required time frame associated with each region. Review for accuracy and all move-out documentation that requires a refund, and ensure refund payment is processed and mailed in a timely manner to the Residents. For former Residents with outstanding balances and instructed the staff to notify collection agencies. Processed all posted all Vendor and Miscellaneous checks to various Property accounts.
Successfully managed the staff at the Southeast Coast properties.
Responsible for overseeing Accounts Receivable on a daily basis.
Successfully processed all Transaction for residents moving in and out of the properties. METROCITIES MORTGAGE, Sherman Oaks, CA November 2005 - November 2007 A nationwide Financial Institution which provided retail mortgage loan to consumers, a member of HSBC group. Loan Servicing Specialist (11/05 – 11/07)
Managed Accounts Receivable, posted loan payments, managed account information to determine when funds were due to new servicers and when applicable. Prepared and submitted checks.
Directly responsible for researching and resolving customer issues concerning escrow, insurances and tax accounts.
Prepared and analyzed escrow amounts reports on loan. Interfaced and maintained relations with tax collectors, escrow companies, title companies.
Maintained, prepared and submitted weekly reports to Management in order to identify results escrow discrepancies, payables and collectible.
Provided technical assistance to Loan Boarding Specialists in interpreting escrow documents.
Processed reconciliation of escrow accounts, corrections to accounting ledger, and mortgage banking system.
Managed Loss Draft accounts; review insurance claims, checks, deposits and processed disbursements to contractors or to 3rd parties.
Sherman Oaks, CA 91403 Email: firstname.lastname@example.org
Currently enrolled in pursuit of Accounting Degree Los Angeles Valley College, Valley Glen, CA
Associate of Arts in Information Technology
El Camino Community College, Torrance, CA
Certificate of Completion - QuickBooks
Glendale Continuing Education, Glendale, CA
Knowledge of Microsoft Word and Excel, Knowledge of In-house software Quickbase, Datatrac, ProNet, Encompass