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Customer Service Administrative Assistant

Atlanta, GA
October 10, 2018

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**** ***** **** ** ** APT F** • ATLANTA, GA 30339 • United States

734-***-**** •

Summary of Qualifications

•6 years experience in A/P and A/R

•Payroll administrator for 10-120 people

•Benefits coordinator

•Computer skills: MS Office, Citrix, Kronos, Share Point, Outlook, Quick Books, Time Matters, Slack

•Marketing, specializing in Social Media Promotion

•Strong written, verbal, and computer skills

Professional Experience

Princenthal & May, LLC, Sandy Springs, GA August 2017-Present


All A/P and A/R for multiple companies


Monthly/Yearly reconciliation for multiple companies

Assist in client financial dispersements


IT support


Benefits Coordinator

401k Administrator

Bi-Weekly Payroll for multiple offices

Kroger, Atlanta, GA May 2012 – August 2017

Floor Supervisor/Customer Care Representative/Head Bookkeeper

•5 Years Inclusion member at store and district level

•Supervise daily Front End operation, including 8-10 employees per shift

•Trended customer friendliness goals 10% above district level

•Head Bookkeeper

•Money services Representative

•Liaison between management and associates in terms of engagement, disputes, and needs

•Scan/POS advertising

•Interacts with customers in a fast paced retail environment while attaining to their needs

•Conducting meetings with upper level management and associates

•Creating the best shopping experience possible with great customer service, being friendly, and detailed oriented by paying attention to the needs and requests

•Participate and hosting community events

•Relief administrative assistant

•shop steward


University of Phoenix, Phoenix, AZ, United States February 2012 – August 2014

Bachelor of Business in Marketing

Eastern Michigan University, Ypsilanti, MI, United States August 1998 – April 2006

Bachelor of Education in Elementary, History, English

University of Phoenix, Phoenix, AZ, United States August 2014 – September 2016

Master of Business in Human Resource

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