Administrative supportive role.
SUMMARY OF QUALIFICATIONS
Highly skilled in greeting visitors, determining nature of business and directing to concerned person; Able to give accurate and detailed information to visitors; In-depth knowledge of typing correspondences, reports and other documents; Proven record of answering telephone, giving relevant information to callers and routing calls to appropriate individual; Thorough understanding of making copies of printed documents, and filing correspondences, reports and records; Adept at arranging travel schedules and reservations; Communication: Able to work and converse efficiently with all levels of colleagues, clients and other external contacts
Interacted with clients on a daily basis in person, over the phone or email.
Make outbound phone calls & receives incoming phone calls from clients, healthcare providers, Social Security Administration, and Office of Disability, Adjudication and Review (ODAR).
Assist attorney by answering multiple phone lines.
Scans/sends medical evidence electronically to Social Security Administration.
Schedules appointments; enters information into case management system (Prevail).
Assist with filing documents.
Provide quality customer service.
Collect payments from clients.
Prepare accurate bank deposits and take them to the bank.
Conduct inventory checks.
Resolve customer complaints.
PROFESSIONAL WORK EXPERIENCE
Chick-fil-A Atlanta, Ga
Kitchen Lead 12/2015-10/2018
Cox Communications Media – Sodexo USA Sandy Springs, GA
Cook / Prep 01/2015-05/2017
Law Office of Kathleen M. Flynn Decatur, GA
Legal Assistant 09/2009 -03/2012
Subway, INC Marietta, GA
Senior Crew Leader 04/2007-02/2013
Jimmy Johns Decatur, GA
Assistant Manager 11/2011-05/2013
Uncle Maddio’s Decatur, GA
Pizza Maker #1 05/2013-06/2014
Smoke Belly BBQ Atlanta, GA
Cook/Prep 05/2014/ 12/2014
Familiar with Microsoft Office Suite (Word & Excel)
Prevail Case Management System