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Customer Service Assistant

Location:
Covington, GA
Salary:
14.00
Posted:
October 10, 2018

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Resume:

OBJECTIVE

Administrative supportive role.

SUMMARY OF QUALIFICATIONS

Highly skilled in greeting visitors, determining nature of business and directing to concerned person; Able to give accurate and detailed information to visitors; In-depth knowledge of typing correspondences, reports and other documents; Proven record of answering telephone, giving relevant information to callers and routing calls to appropriate individual; Thorough understanding of making copies of printed documents, and filing correspondences, reports and records; Adept at arranging travel schedules and reservations; Communication: Able to work and converse efficiently with all levels of colleagues, clients and other external contacts

RELEVANT EXPERIENCE

Interacted with clients on a daily basis in person, over the phone or email.

Make outbound phone calls & receives incoming phone calls from clients, healthcare providers, Social Security Administration, and Office of Disability, Adjudication and Review (ODAR).

Assist attorney by answering multiple phone lines.

Scans/sends medical evidence electronically to Social Security Administration.

Schedules appointments; enters information into case management system (Prevail).

Assist with filing documents.

Provide quality customer service.

Positive attitude.

Greet guests.

Collect payments from clients.

Prepare accurate bank deposits and take them to the bank.

Conduct inventory checks.

Resolve customer complaints.

PROFESSIONAL WORK EXPERIENCE

Chick-fil-A Atlanta, Ga

Kitchen Lead 12/2015-10/2018

Cox Communications Media – Sodexo USA Sandy Springs, GA

Cook / Prep 01/2015-05/2017

Law Office of Kathleen M. Flynn Decatur, GA

Legal Assistant 09/2009 -03/2012

Subway, INC Marietta, GA

Senior Crew Leader 04/2007-02/2013

Jimmy Johns Decatur, GA

Assistant Manager 11/2011-05/2013

Uncle Maddio’s Decatur, GA

Pizza Maker #1 05/2013-06/2014

Smoke Belly BBQ Atlanta, GA

Cook/Prep 05/2014/ 12/2014

COMPUTER SKILLS

Familiar with Microsoft Office Suite (Word & Excel)

Prevail Case Management System



Contact this candidate