email@example.com 214-***-**** Garland, TX 75041
Bachelors of Business Administration in Management and currently pursuing a career in Digital Media and Marketing. Seeking opportunities to learn and excel in multiple areas of the field. Successful in adapting to new work environments, able to think creatively, and possesses a strong desire to learn.
Bachelor of Arts: Communication Design
University of North Texas Denton, TX, United States
University of Texas at Arlington Arlington, Tx
Experience in Microsoft Office – Word, Excel, PowerPoint
Interpersonal and Communication Skills
Experience with Adobe Suite (Photoshop, Illustrator, Premiere)
Creativity and Expression
Strong Attention to Detail
Experience with Various Social Media Platforms
Knowledgeable with the use of Windows OS and Mac OS
02/2018 - Current
Marcus by Goldman Sachs Richardson, Tx
Met established goals for all metrics, including call quality, productivity and profitability quotas, and customer acquisition by focusing on maximizing service to customers.
Accessed multiple electronic systems and documenting steps taken to efficiently serve the customer.
Explained in depth the details of various online retail deposit products, online savings accounts and certificate of deposits.
Assisted with the onboarding of new Saving Specialists by familiarizing them with processes and procedures in the system.
01/2011 - 02/2018
7-Eleven Dallas, Tx
Established quality customer service by properly training new employees on everyday tasks and processes with strong emphasis on how to increase plus sales.
Displayed leadership and promoted teamwork to ensure a family-oriented atmosphere with a low employee turnover rate.
Maintained safety and security of the store by controlling dangerous variables without the sacrifice of customer satisfaction.
Aided with the marketing of incoming products with strategic placement POP displays and window decals.
Videography & Photography
Event & Promotional