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Agile Business Analyst

Gaithersburg, MD
October 12, 2018

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Nolwazi Ndlovu

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Business Analyst

**** ****** **** **, ********** Village, MD, 20886


Embassy of South Africa, Washington, DC Jan 2017 to present

Business Analyst

As a Business Analyst I was responsible for gathering and documented requirements (by liaising directly with managers senior and mid-level, team leaders and staff in general).

Managed teams to perform the analysis, research, architecture and presentation of outcomes to business and stakeholders

Conducting and facilitating JAD sessions periodically with various stakeholders at various phases of the Software Development Life Cycle (SDLC) to discuss open issues and resolve them.

Analyze high-level business requirements and translate them into more detailed user stories, use cases, and other functional requirements documents such as process flows, screen mock-ups, gap analysis, etc.

Work with business units and other stakeholders to gather information. Using techniques like interviews, work sessions, storyboarding, and prototyping.

Prepared mock-ups of intended application front end for developers understanding using Jira, Visio and PowerPoint.

Created Jira stories and managed their work flow from grooming to development until deployment for future references.

Modeling process using various nation (use cases, activity diagram) business processes modeling nation, workflows.

Maintained proper communication with the developers so that they addressed the modifications and requirements and also monitored these revisions.

Conducted UAT to assess if the system is sufficient and correct for business usage.

Facilitated daily scrum meetings to check on teams’ progress and updated the project team with necessary updates.

Created user stories with use cases in JIRA to have enhanced traceability and visibility to the entire team.

Responsible for pre-workshop activities sending; invitations, venue planning etc.

Prepared weekly departmental reports and submitted to the departmental manager.

Led story estimation session and backlog grooming with the team.

Americanwell, Boston, MA Oct 2015 to Nov 2016

Business Analyst

Worked under Agile/Scrum methodology (user story, product backlog, sprint planning, story mapping, epics, daily stand ups, sprint retrospective, sprint demo).

Conducted and facilitated various JAD sessions to define the scope for the application and also gather Functional and Non Functional Requirements.

Analyzed User Requirements to update the scope of the product.

Documented Vision & Scope document and walk it through to get agreement & sign-off on document.

Documented the minutes of meeting details and did follow-ups with the members as discussed in the session.

Conducted Functional Requirements and User Requirements Specification reviews.

Performed Feasibility Analysis on the requirements.

Worked consistently with developers and designers to make sure the plan is carried out efficiently.

Creating the Use-Cases for the new system for the Development Team to provide rough estimates.

Kept the stakeholder updated on the progress of the project.

Hands on in user stories, developing acceptance criteria, prioritizing stories, analyzing gap and helping team understand everything.

Talk Talk, Durban, South Africa May 2014 –Jan 2015

Junior Business Analyst

Assisted Senior Business Analyst with gathering business requirements from users and multiple stakeholders and translated them in business terms in the agile methodology.

Organized and facilitated agile and scrum meetings, which included sprint planning, Daily Scrums or stand-ups, Sprint review and Sprint Retrospective.

Facilitated walk through of the requirements with the development team to ensure every requirement is well understood.

Performed Gap analysis of the processes to identify and validate requirements for the new business

Prepared Business Requirement Documentation (BRD) coordinating with other Business Analyst in the team.

Play central role in aligning the needs of business units with the capabilities delivered by information technology.

Coordinated among team members to check progress towards sprint goal.

Hands on in writing user stories, estimation, facilitating the daily stand-up and other agile ceremonies.


Highly motivated and goal-oriented individual who utilizes time effectively and works well independently and as part of a team

Strong analytical skills; Ability to exercise good judgment and solve problems

Excellent communication (written and oral), customer service and interpersonal skills

Works well in translating complex business requirements to meet technical needs

Exceptional collaborator and consensus builder

Ability to process and manage multiple priorities and initiatives

Works well in an Agile methodology environment


BSS (Industrial and Organizational Psychology) April 2012

University of Kwa-Zulu Natal, South Africa


Business Analyst

Certified Scrum Master

Driver’s License

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