Austin Michael Wayne

**** **** ****** **** #*** Arizona 85014

602-***-**** ac7c31@r.postjobfree.com

Objective:

To obtain a position, where I can use my excellent customer service and training skills to make an impact in a dynamic and progressive organization.

Work Experience:

Desert Heights Academy (Instructional Aide/Behavioral Assnt.) Tempe, Arizona -07/2017-07/2018

Maintain a safe and productive learning environment in the classroom as well as outdoors

Assisted in teaching physical education courses

Awarded “Employee of The Month” throughout the school year

YOU Fit Gym (Trainer/Night Lead Closer) Phoenix, Arizona -01/2017-10/2017

Follow Phone Inquiry script perfectly at all times

Present membership options properly

Log all “Quick Look Arounds” and phone inquiries

Participate in the cleanliness of the gym

Night closer and close out the drawer with no deposit issues

Work towards resolving customer services issues and provide a positive experience

Follow all company policies; Accident reports, Company forms, billing changes, maintenance log, etc.

Required to achieve and maintain certain minimum training on gym etiquette and safety

Train current members and offer training to all new members and clients

Constar Financial (Lead Collector) Phoenix, Arizona- 09/2015-11/2016

Daily reconciliation on past due accounts via telephone

Display excellent customer service and listening skills while obtaining information

Met and exceeded daily call and collection metrics

McDonald’s (Cook) Phoenix, Arizona- 05/2015-09/2015

Servicing customers in a fast paced environment

Responsible for daily cleaning and food preparation of store and equipment

Assisted with training new cooks

Smash burger (Cook) Phoenix, Arizona- 01/2015-05/2015

Servicing customers in a fast paced environment

Responsible for daily cleaning and food preparation of store and equipment

Assisted with training other cooks

Jimmy Johns (Assistant Mgr.) Phoenix, Arizona - 03/2014-01/2015

Servicing customers in a fast paced environment

Responsible for daily cleaning and food preparation of store and equipment

Assisted with training new employees and updating and maintain the work schedule

Supervised opening and closing duties

Responsible for balancing the cash register on a daily basis and keeping accurate records

Rowley Construction (Framer/ Carpenter Apprentice) Phoenix, Arizona- 02/2012 – 03/2014

Residential beginner framer, dry wall hanging and other miscellaneous construction work as needed

Safety checks conducted with other team members

Daily clean up and preparation for the following day’s schedule of work

Underground Fitness – (Martial Arts instructor) Phoenix, Arizona- 08/2010 – 05/2012

Taught basic and advanced Martial Arts techniques to a variety of gym members of all ages and fitness levels

Created and helped to write program curriculum for competition fighting and self-defense techniques with other instructors

Supervised a variety of programs including jeet kune do/karate classes and fitness boot camps

Supervised opening and closing duties

Responsible for balancing the cash register on a daily basis and keeping accurate records

Education and Training:

Crestview College Preparatory High School– GED obtained 2012

Rio Salado Community College – 2016 - 2017

Black belts in Utani Karate, Taekwondo, and Jiujutsu

Personal Trainer courses YOU Fit Gyms

References Available Upon Request

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