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Sales Manager

Oberlin, OH
October 12, 2018

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Robert A Palmer

*** * ******** ******

Oberlin, Ohio


Home Phone 440-***-****



Seeking an inside sales position to fully utilize my education and extensive experience while generating significant revenue to contribute to the success of my employer


Possesses the tenacity, enthusiasm, and resourcefulness, to convert a high percentage of leads to generate significant revenue while providing personalized professional service. A proven problem solver that specializes in appointment setting, pre selling, account management, gatekeeper management, identifying and reaching C-Level decision makers, and consultative selling. Has consistently ranked in the top 10% in sales performance for every employer.


12/12-Present Virtual Telesales Agent, JMS Elite

Responsible for high quality B2B appointment setting and lead generation; with a focus on the IT industry. Consistently achieving or exceeding all quality and conversion goals. Other industries include Robotics, Memberships and Healthcare Research.

11/07-12/12 Virtual Telesales Agent/ Senior Account Manager, GSG

Duties include B2B sales of GSG outsourced services, account management, script development, and appointment setting with C-level decision makers. Top company performer, successful track record setting B2B appointments for clients such as Synamed, Lennox International, Health Fusion and Tudi Mechanical and others in the IT, Industrial and Service sectors. Promoted to Senior Account Manager. As Senior Account Manager, I was responsible for closing Lennox International account, a very large provider. Also developed over 40 word tracks. Set over 9000 B2B appointments.

10/03-11/07 Loan Officer, Challenge Financial

Responsible for script development, sourcing leads, training new hires, and the outbound telephone sales of loan products to consumers from home office. In July 2005 generated highest revenue month in company history: $42,000 in fees.


06/01-10/03 Account Representative, Human Connect

Responsible for B2B sales and appointment setting, as well as training, and word track development for this business development company that specialized in sales acceleration and outsourcing. Worked with notable clients such as Pepsi Cola and Ramada. Recognized for increasing both clients volume by 20%. Demonstrated the ability to work independently and effectively. Utilized 2 customer management systems, Siebel and Required to make over 70 calls daily. Consistently ranked in top 3% in sales performance. Company policy was to eventually have myself and the others work from a home office.

07/88-06/01 Account Representative, Unitel Communications

Duties included selling telephony products to commercial and residential customers, lead generation, and customer service. Had highest billed revenue in the inside sales division, averaging $15000 per month.


Bachelors Degree, Ohio University

Sandler Sales System.

I-Net Internet Sales Training

Pepsi Cola, Inside Sales Training

Miller Hillman-Strategic Selling

Art Slobsack Phone Sales Training

Technical Experience

Act, Goldmine, Oracles Siebel CRM,, Sales Nexus,

Leadmaster, Jesubi, Five9, Dialresults, MS Outlook, MS Office,

MS Excel, MS FrontPage, MS Publisher

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