Assigned in Waterfall & Agile Project Management with a reputed organization
Hands-on expertise in heading overall project activities right from the requirement analysis stage to the delivery and closure
12+ Years of IT experience, working on various technologies from various domains in different geo localities:
o6+ years of Delivery and Project Management experience
o6 years of Software Development Experience
Experienced in managing projects of value $3M + across multiple geos. Coordinated large Teams professionally as part of the People Management, Revenue Management, measure the performance, evaluated towards Annual Review.
Ability to persuade a broader range of stakeholders, negotiate with vendors and align expectations within stakeholders. Work with Alliances Head to generate business opportunities, solutions and joint Go to Market initiative.
Expertise in MS Project plans with critical path analysis, dependency mapping & resource (workload) balancing etc.
Passed CSM® from Scrum Alliance and MBA from ICFAI University. Have IT and Non-IT experience in the Telecommunication, Industrial, Banking and Insurance Domain.
For last 4+ years I am associated with Tech Mahindra and working as Project Manager & Scrum Master. Prior to Tech Mahindra I was associated with IBM and CMC Limited.
Since Oct 2013 with Tech Mahindra Ltd.
Key Responsibilities as Project Manager:
Strong Delivery Management experience in working closely with Business teams, Functional groups and IT departments, towards the Organization goals / activities.
End-to end project management throughout the life cycle of a software / System / application development.
Handled the Teams professionally, as part of People Management.
Project Plan preparation. Provide accurate plans to ensure end-to-end system implementation.
Securing and aligning all resources required to ensure successful delivery of projects.
Environment scheduling and delivery.
Ensuring CIT and compliance.
Ensuring the scope, delivery criteria and funding for all change projects is agreed.
Show & Tells to the customer and users.
Risk Management: Assist in the identification, progression, mitigation & resolution of any issue/risk.
Responsible for Audit Drills.
Coordination between all stakeholders and multi-vendor delivery teams to ensure appropriate sign offs on time to ensure smooth delivery.
Identifying support requirements ensuring they are built into business.
Has depth of expertise in more than one area. Shares expertise with colleagues and others and applies knowledge/skills to a range of activities.
Apart from the above responsibilities, during the course of my career, I have played customer facing as well as purely delivery roles.
Ensure all application support activities run with operational efficiency and Service Assurance. Advice the team on decision makings in critical development and support phase.
Interaction with Customer and meeting with higher management, Continuous customer support and crisis control involving working under pressure beyond normal working hours.
Problem, Change, Incident, Availability, Continuity and Configuration Management of various BFSI Client e.g. Suncorp IT, The Bank of Nova Scotia, Chinese Banking Corporation, United Overseas Bank, Selective Insurance etc.
Organization: Tech Mahindra
Role: Project Manager
Customer: British Telecom, UK
Role: I am working as a Project Manager of a team which is looking into Development, support and maintenance work. I have strong experience in every phase of SDLC. I was a lead of a development project and done requirement analysis, Requirement Specification document (BRS/FRS) preparation, assign task to junior team members, communicating with client on daily basis to guide the project to get UAT sign-off and ultimately moving project into production. I am guiding the QA team for audit of projects as well.
Along with Project Management I am involved in the following activities:
Project Master Maintenance: New Project Creations, Project Enhancements, Project Closures, Project Health Report check.
Resource Management: Resource Allocations, Associate Release & Allocation Extension Process, Timesheet Task creation, Billability check.
Quote & Contract Management: Quote/Contract creation/renewal, coordinating with Finance team and tracking till revenue is received
Resource Utilization Summary (RUS): Forecast for the month, Forecast Vs. Actual
Revenue Projections & tracking: Monthly / Quarterly / Yearly Forecast, Forecast Vs. Actual, Invoices payments / outstanding
Key Reports with KPI preparation, P&L analysis, Financial Monitoring & Control
MIS / Other Ad-hoc activities: Prepare / publish Dashboards, Support to IBU Heads / CDMs / Delivery heads / Account Managers, SPOC for various support functions, Data collection and reporting to central teams, Build & Maintain data repositories
Compliance: Supporting finance in audit queries, visa approvals, project compliance
Admin: Project DL (all location)prepare & Update.
Role: Tech Lead
Customer: CitiGroup, US
Role: Piyal is part of the SharePoint team. He is mainly working on development of SharePoint Visual web part, Workflow, Dashboard, Multilingual and UI Design through SharePoint Designer in the project. The technical environment comprised of SharePoint 2010, Visual Studio 2010 (.Net 4.0) and SQL Server 2008. Besides Software development following Agile Methodology, he participates in Daily Scrum call to convey the issues/risks of the project to Scrum Master and Product Owner.
Role: Sr. Software Engineer
Customer: John Deere, US
Role: Piyal is a part of the .net team, which is working towards on .net framework 4.0, mainly on Visual Studio Tools for Office (VSTO) which is a set of development tools available in the form of a Visual Studio add-in (project templates) and a runtime that allows Microsoft Office 2003 and later versions of Office applications to host the .NET Framework Common Language Runtime (CLR) to expose their functionality via the .NET type system.
Role: Software Engineer
Customer: Avaya Telecommunication, US
Role: Piyal is part of the Microsoft Support team, which is working towards support and maintenance of various MS applications and which meet the business requirements of the telecommunication industry all over the world. This is core business application software for telecommunications applications and services. He has experience in RDBMS.
Organization: CMC Ltd,
Role: IT Engineer
Customer: HDFC ERGO, TATA Motors, FIJI New India Assurance General Insurance
Role: Piyal is part of the team, which is working towards scripting Use case, User stories & implementation of a product, which develops to meet the business requirements of the Indian general insurance industry. This is core insurance business application software for motor, fire, marine etc. He is the team member of the ‘Accounts’ module which tracks the operations and customer billing activities at the Accounts Module. He has been involved in the UI & Middle tier components, construction of some common utility and business logic components.
MSEPM : MS Project / MPP/ Microsoft Enterprise Project Management
Tools: MS SharePoint, Visual Studio.NET, Visual Source Safe, Team Foundation Server
Programming Language: C# Net, VB Net, ASP Net, ADO Net
Web Technology : HTML
Database: MS SQL Server; PL/SQL
Web Server: IIS
Applications: MS Office, Advanced EXCEL
Overview of MSBI: SSIS, SSRS, SSAS
MBA (IT & Systems) from ICFAI University in 2011.
Bachelor of Engineering from National Institute of Technology, Bhopal in 2003 (64.5%).
(10+2), from Rahara Ramakrishna Mission in 1997 (68.1%).
(10), from Rahara Ramakrishna Mission in 1995 (80.7%).
Certification course for CSM® from Scrum Alliance in 2018 with 100% marks.
Preparatory course for PMP from Tech Mahindra in 2016.
Certification Course in .NET from NIIT in 2005.
Bravo award in FY 17-18 from Tech Mahindra Ltd.
Pat on the Back award for 2 consecutive FY 15-16 & FY 16-17 from Tech Mahindra Ltd.
A+ grade in Intelligence & Science Talent Test held by National Science Society
A+ grade in West Bengal Science Aptitude & Talent Search Test
Second prize in essay competition held by Ramakrishna Mission. Rahara. W.B.
All India Juvenile & Certificate of Honour awarded by Science & Organization for Juvenile &Youth
Certificates from All India Fine Arts Association
Certificate of seminar on M.S Office held by Datapro InfoWorld Limited
Executive member of N.S.S. at N.I.T. Bhopal
Co-Coordinator in Technosearch (A National level Technical Symposium) at N.I.T. Bhopal
Members of Runners-up team of Inter-Branch Football Tournament at N.I.T. Bhopal
Present Address: Life Line Building, Patwardhan Baug Road, Erandwane, Pune - 411004
Permanent Address: Swapnoneer, West B.T.Road, Jelepara, Khardah, Kolkata- 700117
Date of Birth: March 24, 1979
Languages Known: English, Hindi & Bengali
I hereby declare that the information furnished above is true to my knowledge.