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Test Quality

United States
October 09, 2018

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Stone Ridge, 20105

US Citizen

IT professional with more than 5 years of QA/BA and Test Automation experience. Looking for an opportunity to utilize my abilities and increase the efficiencies of an organization in Northern VA. My passion for software testing and quality assurance has driven me to solve complex problems. Master’s in Management Information Systems (2018). Proficient in testing with ALM/Quality Center, SmartBear Test Complete, JIRA, Mainframe, HP Quick Test Professional(QTP), Unified Functional Testing(UFT), etc.

More than 5 years of QA, BA and Test Automation experience and a key contributor in the testing efforts of application frameworks, Desktop application and several Web-based applications on Java

Extensive experienced in QA Testing of Web Applications, Client Server, and Database

Worked in Agile and Waterfall processes and methodologies

Experience with business and functional requirement elicitation, analyzing requirements, business process design and software validation; converting into deliverable requirements such as JIRA stories, use cases and sprint tasks.

Participated in QA Life Cycle, which includes Designing, Developing and Execution of the entire QA Process and Documentation of Test plans, Test Cases, Test Procedures, Test Scripts and Documentation for various Web and Client/Server applications

Extensive experience in creating Business Process Modeling and Work Flow Diagrams; Adept in translating business requirements and user expectations into detailed system specifications employing Unified Modeling Language (UML).

Used a combination of manual and automated QA test methods and adjusting test strategies to meet desired design goals

Conducted Black-box and Gray-box testing for Client-Server and Web based applications

Proficient in manual testing as well as in automated testing using tools such as HP ALM/ Quality Center, HP QuickTest Professional QTP/UFT and SmartBear Test Complete

Proficient in using Bug tracking tools like ALM/Quality Center and JIRA

Prepared Requirements Traceability Metrics (RTM), and Defect Report using HP ALM/ Quality Center and JIRA

Strong skills in back-end testing using SQL Queries on SQL SERVER, SQL developer, Teradata SQL, DB2, and MySQL

Extensively experienced with Data Validation, XML, and Databases (SQL Server, SQL developer, and Oracle).

Used Test Complete and QTP/UFT to perform Functional and Regression testing on both web-based and standalone software

Experienced in scripting with VBScript, developing application specific and generic reusable Functions, environment variables, arrays, Descriptive Programming using QTP

Experienced in developing Data-driven, Keyword Driven, and Hybrid Automation Frameworks using QTP/UFT automation Tool

Excellent understanding of CMMI guidelines and experience with 508 compliance process.

Consolidated the test reports from all team members and reported to the manager.

Experienced in participating in various meetings, walkthroughs, and inspections and close interaction with business analysts, developers and clients for better understanding of requirements, functionality and business processes for testing of the application.

Ability to build working relationships, inside and outside of team

Detail Oriented – Ability to pay attention to the minute details of a project or task.

Excellent time management skills and strong organizational skills

Strong analytical and problem solving skills

Experience in working in healthcare domain with CMS project and in Federal project

Experience in Cash Management company


Testing Tools: Test Complete, JIRA, Bamboo, Confluence, Mainframe, ALM/Quality Center, UFT/QuickTest Professional.

Microsoft Tools: MS Word, Excel, PowerPoint, Outlook, Visio.

Web Browsers: IE, Firefox, Chrome, Netscape Navigator

Operating System: Microsoft Windows, MS-DOS and UNIX

Databases: MS SQL Server, Microsoft Access, DB2, Teradata SQL, postgreSQL


Brinks/Dunbar Armored, Inc. Technology Center Sterling, VA

QA Engineer/BA (CVS Software Development) (Permanent) Feb. 2016- Current

Reliable scrum team member in an Agile software development environment.

Elicit requirements for business process and responsible for creating Business Process Modeling and Work Flow Diagrams. Perform requirement analysis, convert into deliverable requirements such as JIRA stories, use cases and sprint tasks.

Assist with planning, scope definition and documenting version control in Confluence (knowledge repository).

Developed and maintained Data-Driven test automation scripts on SmartBear Test Complete from scratch.

Responsible for regression testing of all automation test scripts on a regular basis.

Deployment of latest codes in test and QA environment via Bamboo.

Creating issues and reporting bugs in JIRA and manage JIRA tickets.

Working with developers directly to resolve QA issues in JIRA.

Writing requirements, test-plans, and test-cases in Confluence.

Extensive experience in documenting Business Requirements (BRS), Use Case, Functional, Systems Design Specifications, and Business Process Flow.

Perform Functional Testing, Systems Integration Testing (SIT), Positive and Negative Testing, User Acceptance Testing (UAT), Black-box testing, Smoke testing, End to end testing, and Regression testing.

Excellent communication skills and relationship with the entire team.

Weekend Sanity testing before new software releases.

Environment: SmartBear Test Complete, JAVA, UNIX, MS Office, Windows, Bamboo, JIRA, Confluence, MockFlow WireframePro., Visio, postgreSQL

General Dynamics Information Technology (CGI Federal) Baltimore, MD

Quality Analyst (CMS- DDPS) (Contract) Mar. 2014 – Jan. 2016

Performed testing and functional analysis of Medicare Part D prescription drug claims. Responsible for reviewing business, system and technical requirements, writing test cases, and developing test data and performing test execution.

Responsible for multiple projects per quarterly release and able to manage time effectively as per priority of projects.

Review and analyze business requirements, system requirements and technical specifications.

Duties include manual, regression and smoke testing.

Develop test scenarios, document test cases, create test data/files, maintain requirements traceability matrix, compile test summary documentation and provide work estimation for test preparation and execution.

Maintain familiarity with ODS/mainframe, IDR/Teradata SQL, and BI/MicroStrategy for the purposes of testing and validation.

Within BI/MicroStrategy, maintain the ability to run reports, and use their common functions (e.g., exporting to excel).

Planned and managed tests using Quality Center/ALM; performed manual testing; tracked and reported bugs using Quality Center/ALM and participated in defect review meetings.

Logged the defects in Defects module using Quality center/ALM.

Prepared Requirements Traceability Matrix using HP ALM.

Conduct and participate in SDLC Peer Reviews and detailed analysis of test results.

Effectively communicate with management and team lead on testing status and critical testing issues.

Participate in problem tracking management to bring defects to resolution.

Able to detect defects in projects when there were inconsistency with code and bring it to resolution and resulted to customer satisfaction.

Present test cases and/or test evidence to client for approval.

Ensure products, applications, documents and systems are in compliance with established quality standards.

Experience with 508 compliance process.

Participates in special projects as required. Such as the Automated Month-End Validation Process and regression testing.

Participated in JAD (Joint Application Development) sessions.

Worked closely with Product and Development teams, providing comments and suggestions to help identify and solve issues early on for cutting 50% of the maintenance expense/time by maintaining the quality in overall process.

Environment: Mainframe, HP ALM/Quality Center, UNIX, ETL, MS Office, Windows, Teradata SQL, MicroStrategy Reporting

UPS Timonium, MD

Test Automation Analyst (Contract) Apr. 2013 – March. 2014

Worked as a responsible, committed and reliable scrum team member in Agile software development environment.

Reviewed requirements with Business Analysts and Technical Leads.

Involved in creating test plans, test runs and test cases, based on the user stories, process flows, unit test cases and other functional documents.

Performed manual testing using Quality Center/ALM.

Developed Automation framework like Hybrid Automation Framework with UFT.

Performed Functional Testing, Regression Testing, User Acceptance Testing and System Testing.

Involved in Backend Validation with Business Objects Reports and Metrics collection for Iterative Releases.

Performed database validation by executing SQL queries; interacted with Developers as needed to isolate the main cause of defects and performed backend testing.

Attend on a regular basis Sprint Planning Meetings, Sprint Scrum Meetings, Sprint Review Meetings and Sprint Retrospective Meetings.

Recorded, manipulated, parameterized and executed VBScripts with checkpoints in web environment.

Environment: HP ALM/Quality Center, UFT/QuickTest Professional, MS Office, Windows, UNIX, MS SQL Server.

MS in Management Information Systems (MIS), University of Maryland University College (November, 2018)

MS in Accounting, University of Dhaka (Bangladesh)

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