BENJAMIN E. MCFADDEN

*** ****** ***** ***** ****** Egg Harbor, NJ 08087 ac7by5@r.postjobfree.com 954-***-**** PROFESSIONAL SUMMARY

Staff & Operations Manager dedicated to efficiently & effectively running organizations, offering experience in the hospitality, sales, & technology fields.

SKILLS & QUALIFICATIONS

Workforce Management

Supervision & Leadership

Short/Long Term Goal Planning

Developing Budgets

Sales Forecasting

Inventory Regulation

Customer Service

Vendor Relations

Resolving Conflicts

Decision Making/Delegating

Security & Compliance

Written/Verbal Communication

Microsoft Office Applications

Proprietary Software

Technology Repair

WORK EXPERIENCE

2017 – Present Regal Entertainment, Manahawkin, NJ Lead Assistant General Manager Oversee theater operations; interview/train theater staff; resolve customer complaints Develop work schedules; forecast staffing need based on prior sales/ current trends Facilitate ordering & inventory; consult with vendors Create/publish showtimes; digitally assemble movie trailers; assess/correct screening malfunctions 2015 – 2016 Chili's Grill & Bar, Mays Landing, NJ Restaurant Manager Consulted vendors; adjusted product par levels; placed/processed inventories Interviewed & supervised 60+ employees; developed staff schedule, resolved all customer complaints 2008 – 2013 Applebees, Long Island, NY Restaurant Manager Supervised 90+ employees; interviewed, hired & scheduled staff; resolved customer complaints Responsible for posting server metrics; budgeting, completing inventory, minimizing sales & labor costs. 2007 – 2008 The Hobbit American Grille, Tallahassee, Florida Restaurant Manager Managed/scheduled staff of 40+; handled financial transactions/safe deposits; conducted inventories 2003 – 2007 University Club Corp, Tallahassee, Florida Beverage Manager Managed, trained & coached 10+ bartenders; conducted inventories & placed beverage orders 2014 Combined Insurance, Long Island, NY Sales Representative Sourced new client sales through business/home canvassing Assisted with submission of claims to ensure customers receive their cash benefits. Serviced active/lapsed policyholders: providing coverage options, policy benefits, offering new products. 2005 – 2006 Warshaw Capital, Ft. Lauderdale, Florida Assistant Manager Supervised & trained staff members; assisted in hiring & scheduling Originated & sourced mortgages on new home sales & refinances. 1999 – 2003 Florida State University, Tallahassee, Florida IT Lab Manager Supervised lab/helpdesk; assisted staff/students with hardware/software & printing issues. Diagnosed & repaired malfunctioning laptops & desktops. EDUCATION

1999 – 2003 Florida State University, Tallahassee, Florida B.S (cum laude); Psychology HOSPITALITY

SALES

TECHNOLOGY