Aida L. Sek
AIDA L SEK Boynton Beach. FL
Cell 561-***-**** Email ac7bw2@r.postjobfree.com
Bilingual Quality Assurance professional with 10 plus years’ experience in the human services (Behavioral Health) industry specializing in program management, human resources, strategic development, compliance and quality improvement.
CORE COMPETENCIES
Highly skilled individual in
establishing and maintaining
positive and effective
communication with
performance improvement
teams.
Experienced in working with
accreditation process Joint
Commission and DCF
licensure.
Proficient in problem-solving
and the continuous
improvement process.
Excellent time management
skills and ability to establish
and maintain positive
professional team
relationships
Experienced in human
resource management and
direction of clinical
programs.
Extensive training and
experience in Behavioral
Health, Mental Health, Social
Services, Addiction and
therapeutic Interventions.
Insightful bilingual Clinical
Social Worker, providing
sensitive and professional
services to culturally diverse
populations.
Firm understanding of
general medical necessity
criteria for each level of care.
Effective oral and written
communication skills English
and Spanish without
limitations.
Ability to meet deadlines
and capable of working in a
high stress environment.
Exceptional organizational
skills with the ability to
prioritize and manage
multiple projects.
PROFESSIONAL EMPLOYMENT
Program Director, Empower Detox and Recovery Center, LLC. Pompano Beach Fl. 03/2018 – 09/2018
Responsible for the overall clinical operations, service delivery standards and quality of care provided
Participated in conjunction with Executive leadership team in the development of the agency strategic planning.
Provided administrative support and coordination for all Human Resource functions.
Reviewed and evaluated clinical operational performance for improvement process and increase of quality of service.
Develop strategies for the achievement of targets, and outcome improvement.
Facilitate various monthly target, operation and supervisory meetings to ensure enhanced service delivery and effective clinical operations across the agency.
Responsible for financial oversight, contract maximization and utilization review of all contracts funding the delivery of substance abuse services.
Aida L. Sek
Clinical Compliance Officer, Palm Healthcare, Inc. Delray Beach, FL 08/2014 - 03/2018
Lead and obtained the Joint Commission Accreditation for three of the subdivisions providing the following levels of care for substance use: Inpatient Detox, Residential Treatment, Partial Hospitalization and outpatient Programs.
Developed, initiated, maintained, and revised policies, procedures and practices for the general operation of the three subdivision facilities.
Assisted and conducted preparatory reviews prior to accreditation audits and developed reports to identify deficiencies and provide recommendations for corrective actions.
Reviewed and evaluated clinical operational performance for improvement process and increase of quality of service.
Participated in the agency strategic planning
Monitored and implemented standards of compliance with Florida Department of Children and Family Services statutes, along with Joint Commission standards
Provided support and guidance prior to and during external licensure and accreditation audits
Monitored and implemented internal corrective action plans for performance improvement Detox Assistant Director, Palm Partners, Delray Beach, FL 06/2012- 08/2014
Coordinated daily activities in the detox unit, including admissions, discharges, case management and intake
Managed a team of 25 Nurses, 29 Behavioral Health Technicians, and 4 Case Managers
Reviewed and evaluated work performance of 3 different teams to ensure correct work process
Identified staff training needs and developed curriculum and training suggestions for improvement
Provided support and guidance prior to and during external funder audits
Ensured quality of services maintained a high customer satisfaction
Facilitated Joint Commission Accreditation Process Quality Assurance Consultant, Susan B Anthony Center, Pembroke Pines, FL 01/2010 - 06/2012
Lead CARF accreditation process, (Commission on Accreditation of Rehabilitation Facilities)
Conducted and coordinated internal program audits for quality improvement
Maintained daily records of relevant communications, audits, corrective action plans, and effectiveness monitoring in a successful and confidential manner
Reviewed and monitored clinical records for accuracy, completeness, and compliance standards for regulatory requirements
Evaluated and updated policies and procedures
Aida L. Sek
Director of Clinical Services, Friends of Children, Inc., Lauderdale Lakes, FL 09/2005 - 12/2010
Supervised 40 independent contractors, both licensed and unlicensed
Lead and completed COA accreditation and re-accreditation process (Council on Accreditation),
Developed and implemented improvement plans in support of achieving performance targets, program goals, consumer satisfaction, and positive consumer outcomes
Managed clinical services, BHOS, CINS/FINS, 2 Group Homes and Family preservation
Ensured compliance with Council on Accreditation, COA standards, as well as all regulatory founding agencies, applicable code of ethics and State of Florida Medicaid and Department of Children and families DCF.
Ensured presence of the agency in the community by making presentations at events and activities to disseminate information about the program
Served as liaison to community agencies for Child Net, DCF, Department of Juvenile Justice and public schools
OTHER EMPLOYMENT
Individual and Family Therapist, Palm Partners, LLC, Delray Beach, FL 08/2012- 04/2018 Quality Assurance Manager, Friends of Children, Inc., Sunrise, FL 11/2002 - 09/2003 Individual and Family Therapist, Friends of Children, Inc., Sunrise, FL 07/1998 - 10/2002 EDUCATION
Licensed Clinical Social Work candidate.
Master’s Degree in Clinical Social Work, Barry University, FL Bachelor’s Degree in Psychology, Konrad Lorenz University. Bogotá, Colombia Associate’s in Early Childhood Education, Iberoamericana Bogota, Colombia EMDR certification
Six Sigma Yellow Belt.
Fluent English – Spanish written and verbal skills