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Program Director

Boynton Beach, FL
October 09, 2018

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Aida L. Sek

AIDA L SEK Boynton Beach. FL

Cell 561-***-**** Email

Bilingual Quality Assurance professional with 10 plus years’ experience in the human services (Behavioral Health) industry specializing in program management, human resources, strategic development, compliance and quality improvement.


Highly skilled individual in

establishing and maintaining

positive and effective

communication with

performance improvement


Experienced in working with

accreditation process Joint

Commission and DCF


Proficient in problem-solving

and the continuous

improvement process.

Excellent time management

skills and ability to establish

and maintain positive

professional team


Experienced in human

resource management and

direction of clinical


Extensive training and

experience in Behavioral

Health, Mental Health, Social

Services, Addiction and

therapeutic Interventions.

Insightful bilingual Clinical

Social Worker, providing

sensitive and professional

services to culturally diverse


Firm understanding of

general medical necessity

criteria for each level of care.

Effective oral and written

communication skills English

and Spanish without


Ability to meet deadlines

and capable of working in a

high stress environment.

Exceptional organizational

skills with the ability to

prioritize and manage

multiple projects.


Program Director, Empower Detox and Recovery Center, LLC. Pompano Beach Fl. 03/2018 – 09/2018

Responsible for the overall clinical operations, service delivery standards and quality of care provided

Participated in conjunction with Executive leadership team in the development of the agency strategic planning.

Provided administrative support and coordination for all Human Resource functions.

Reviewed and evaluated clinical operational performance for improvement process and increase of quality of service.

Develop strategies for the achievement of targets, and outcome improvement.

Facilitate various monthly target, operation and supervisory meetings to ensure enhanced service delivery and effective clinical operations across the agency.

Responsible for financial oversight, contract maximization and utilization review of all contracts funding the delivery of substance abuse services.

Aida L. Sek

Clinical Compliance Officer, Palm Healthcare, Inc. Delray Beach, FL 08/2014 - 03/2018

Lead and obtained the Joint Commission Accreditation for three of the subdivisions providing the following levels of care for substance use: Inpatient Detox, Residential Treatment, Partial Hospitalization and outpatient Programs.

Developed, initiated, maintained, and revised policies, procedures and practices for the general operation of the three subdivision facilities.

Assisted and conducted preparatory reviews prior to accreditation audits and developed reports to identify deficiencies and provide recommendations for corrective actions.

Reviewed and evaluated clinical operational performance for improvement process and increase of quality of service.

Participated in the agency strategic planning

Monitored and implemented standards of compliance with Florida Department of Children and Family Services statutes, along with Joint Commission standards

Provided support and guidance prior to and during external licensure and accreditation audits

Monitored and implemented internal corrective action plans for performance improvement Detox Assistant Director, Palm Partners, Delray Beach, FL 06/2012- 08/2014

Coordinated daily activities in the detox unit, including admissions, discharges, case management and intake

Managed a team of 25 Nurses, 29 Behavioral Health Technicians, and 4 Case Managers

Reviewed and evaluated work performance of 3 different teams to ensure correct work process

Identified staff training needs and developed curriculum and training suggestions for improvement

Provided support and guidance prior to and during external funder audits

Ensured quality of services maintained a high customer satisfaction

Facilitated Joint Commission Accreditation Process Quality Assurance Consultant, Susan B Anthony Center, Pembroke Pines, FL 01/2010 - 06/2012

Lead CARF accreditation process, (Commission on Accreditation of Rehabilitation Facilities)

Conducted and coordinated internal program audits for quality improvement

Maintained daily records of relevant communications, audits, corrective action plans, and effectiveness monitoring in a successful and confidential manner

Reviewed and monitored clinical records for accuracy, completeness, and compliance standards for regulatory requirements

Evaluated and updated policies and procedures

Aida L. Sek

Director of Clinical Services, Friends of Children, Inc., Lauderdale Lakes, FL 09/2005 - 12/2010

Supervised 40 independent contractors, both licensed and unlicensed

Lead and completed COA accreditation and re-accreditation process (Council on Accreditation),

Developed and implemented improvement plans in support of achieving performance targets, program goals, consumer satisfaction, and positive consumer outcomes

Managed clinical services, BHOS, CINS/FINS, 2 Group Homes and Family preservation

Ensured compliance with Council on Accreditation, COA standards, as well as all regulatory founding agencies, applicable code of ethics and State of Florida Medicaid and Department of Children and families DCF.

Ensured presence of the agency in the community by making presentations at events and activities to disseminate information about the program

Served as liaison to community agencies for Child Net, DCF, Department of Juvenile Justice and public schools


Individual and Family Therapist, Palm Partners, LLC, Delray Beach, FL 08/2012- 04/2018 Quality Assurance Manager, Friends of Children, Inc., Sunrise, FL 11/2002 - 09/2003 Individual and Family Therapist, Friends of Children, Inc., Sunrise, FL 07/1998 - 10/2002 EDUCATION

Licensed Clinical Social Work candidate.

Master’s Degree in Clinical Social Work, Barry University, FL Bachelor’s Degree in Psychology, Konrad Lorenz University. Bogotá, Colombia Associate’s in Early Childhood Education, Iberoamericana Bogota, Colombia EMDR certification

Six Sigma Yellow Belt.

Fluent English – Spanish written and verbal skills

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