Email: ac7bv3@r.postjobfree.com Tel: 404-***-****

CELIA G. ESPINAL

Innovative professional with fifteen years of experience in the area of credit, collections, billing and AR functions with the skills to develop new strategies, streamline procedures, drive key indicators and manage all aspects of daily business operations.

SUMMARY OF QUALIFICATIONS

Highly knowledgeable in all Accounts Receivable functions, commission, reconciliations, reporting, and audit preparation.

●Experience in Domestic and International collections.

●Exceptional organizational, oral/written communication, interpersonal, analytical, and problem resolution skills.

●Conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.

●Proven ability to adapt to rapidly changing organizational & operational needs within organizations experiencing rapid growth.

●Bilingual English/Spanish

PROFESSIONAL EXPERIENCE

LifeWorks US Inc- an industry-first mobile Employee Engagement Platform (EEP) with integrated wellness that puts the employee at the heart of their respective organizations.

Accounts Receivable Manager, March 2017- Present

Oversee proper recording and application of cash, management of outstanding invoices and direct interfacing with customers on collection matters and dispute resolution

Supervise daily and monthly revenue activities to ensure that revenues are recorded timely and accurately; A/R team of 3 permanent and 2 contract employees

Support financial planning by forecasting cash

Resolve overdue accounts, correct billing issues, credit and rebill where necessary or write offs

Complete month-end reconciliation of Accounts Receivable aging reports to general ledger

Compile/analyze financial information needed for financial statement preparation including monthly journals in Accounts Receivable area

Vaco/Liaison Technologies- as a leader in cloud-based integration and data management solutions, Liaison helps businesses overcome their toughest data challenges.

Revenue Contract Accountant, September 2016- March 2017

Ensure efficient and timely invoice processing, cash applications, receivables collection, and revenue reporting and analysis

Set-up and maintain customer contracts and agreements in accordance with contractual terms

Responsible for the management of the billing and revenue recognition of assigned accounts in accordance with company policy and GAAP

Manage deferred revenues; including initial billing and monthly amortization

Respond to billing inquiries, reconcile discrepancies and initiate billing corrections as required

QSpex Technologies, Inc. - operates community-based Optical Service Centers (OSCs) that offer personalized support to eye care professionals and their patients

Accounts Receivable Supervisor, March 2015 – August 2016

●Established and monitored credit management policies and procedures to help the company meet its sales and risk management goals. Ensured that policies and procedures were current and communicated as appropriate. Established and maintained internal control documents

●Managed the implementation of automated billing in SAP Business ByDesign

●Created alternative to SAP Business ByDesign canned customer statement since optimization was not an option, directly impacting customer payment trends

●Responsible for overseeing and conducting credit risk assessments of new customers with complete authority over credit/payment terms and extensions of credit

●Managed receivables portfolio of 400+ customers based in the U.S, Puerto Rico and Jamaica

●Ensured timely and accurate cash application, invoicing, collections, account reconciliations, and reporting. Provided monthly formal and weekly/routine informal reporting to management on status and progress

●Investigated circumstances of non-payment, negotiating and resolving conflicts when necessary to collect and clear open receivables

Endochoice, Inc. - Medtech company focused on the manufacturing and commercialization of platform technologies for specialists treating a wide range of gastrointestinal (GI) diseases, serving more than 2,000 customers in the United States and works with 34 distribution partners world-wide.

Accounts Receivable Analyst, June 2013 – March 2015

●Recommend payment terms and credit limits to new and existing customers based on Dunn & Bradstreet reports, references, relationships and experience

●Responsible for all cash application functions for entire company across a portfolio of 2000 customers

●Successfully reduced DSO by creating and implementing Credit and Collection Policy, streamlining billing functions and automating collections dunning process

●Reduced unapplied cash balances by implementing electronic remittances to allow accurate auto-posting of checks by the bank

●Review and approve all return authorizations and credit memos

●Assist with cash reconciliations and compiling Daily Liquidity Report

●Solely responsible for all month end closing responsibilities as they pertain to AR

●Maintain revenue recognition module for all service contracts

●Provide support for external audit activity and audit preparation; annual and quarterly audit conducted by KPMG

Case-Mate, Inc. – privately held company founded in 2006 based in Atlanta, Georgia. The company designs and manufactures fashion-forward mobile accessories for a variety of smartphones.

Accounts Receivable Supervisor, August 2010- June 2013

●Ensured proper recording and application of cash, management of outstanding invoices, and direct interfacing with customers on

collection matters and dispute resolution

●Responsible for cash projections- 13 weeks for all open receivables

●Calculated monthly commissions and rebates- managed accrual for each

●Managed monthly AR close & reconciliation of other AR related accounts (such as unapplied cash, unclaimed credits, clearing,

accrual, bad debt, and charge-backs)

●Reconciled merchant accounts for online purchases to include PayPal, Authorize.net & Amazon

●Determined validity of customer’s disputes; process credit, issue refund where necessary or continue collection activity

●Assisted with preparation of information/data for external auditors in the annual audit

●Compiled data DN&B and or customer financials to work with senior management to determine credit worthiness

●Recovered funds for disputed AR with world’s largest retailer at a near perfect rate each quarter

●Responsible for coaching and development of new Accounts Receivable employee both domestically and internationally

Infor Global Solutions – is a privately held U.S. software company based in Alpharetta, GA that specializes in enterprise software ranging from financial systems and resource planning (ERP) to supply chain and customer relationships. Infor has around $3 billion in revenue, 70,000+ customers, and more than 12,400 employees.

Credit and Collections Analyst, December 2007- August 2010

●Execute A/R Collections Procedures

●Analyze A/R Reports to define areas of negative exposure & negative payment trends

●Responsible for Account Research and Resolution

●Reconcile Accounts to determine need for Write-off/Adjustment, Refund or Offset

●Produce ad hoc reports as required by management

●Coordinate efforts with Third Party Collections Agency; execute research to determine actual exposure

●Prepare Bankruptcy Accounts for Legal Action

●Chosen to participate in Green Bean Mentoring Program to work with entry level employee to coach and develop skills

SKILLS & ACHIEVEMENTS

Bachelor of Science in Technical Management Degree - DeVry University 2003-2007

Proficient and familiar with all the following: Microsoft Office Suite (Word, Excel, Outlook), NetSuite, Oracle, SAP, Softrax, AvantGard GETPAID, Credit.Net Reporting, Creditsafe Reporting, Dun & Bradstreet Reporting.

Contact this candidate