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Manager Customer Service

Lombard, IL
October 09, 2018

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Ted Pallock

*** * **. ******* ****, Apt *** E-mail

Lombard, Illinois 60148 Telephone: 630-***-****

Dear Hiring Manager:

As an experienced, dependable, accomplished individual, I am interested in exploring the possibility of joining your organization. Please find my resume enclosed; it will furnish you with information relative to my education, experience, and abilities. References and any additional information you require are available at your request.

As manager of a Graphic Arts department I trained personnel in color correction using Adobe Photoshop and have a working knowledge of Adobe InDesign and QuarkXpress. It was also my responsibility to develop a digital press department which became a viable alternative for our short run color printing needs. Our wide format printing included and HP 5000 and and Epson Stylus Pro 10000. I would like to apply my talents and skills to a position with your company.

I can offer you the following qualifications:

Experience in Graphic Arts, Prepress, Press, Bindery, Fulfillment, and Customer Service.

A record of achieving the goals set before me.

Exceptional organizational skills, combined with the ability to adapt to new challenges.

Realizing that this summary cannot fully communicate the benefits I can provide you, I would appreciate the opportunity to speak with you personally.

I thank you for your consideration and look forward to your reply.


Ted Pallock


Ted Pallock

150 W St. Charles Road, Apt 223 E-mail

Lombard, Illinois 60148 Telephone: 630-***-****

Summary: Experienced Heidelberg Pressman motivating people by giving vision, prioritizing projects to make the best use of resources to reach the goals of those whom I serve, and finding creative solutions to roadblocks that can paralyze projects. I am a man driven by: a desire to accomplish projects well and a thirst for knowledge, to know not only how things work but also why they work thereby broadening my effectiveness.

Experience: Veritas Document Solutions 12-5-2017 to present

-operating HP T200 color web presses and OCE b/w web press

Office Depot Regional Print Center thru Semper 1-4-2016 to 12-2-2017

-all equipment on floor, bindery, shipping, presses which includes Nuvera 120, Nuvera 288, Xerox 800, iGen

Standard Register Corporation 12/31/2013 to 7/21/2015

-floor supervisor, Canon 8200 color press, Xerox 6180 b/w, wide format printers

Carousel Checks 3-5-2012 to 12-30-2013

-floor supervisor, Canon digital pressman

United Graphics and Mailing Group Pressman 4-17-2007 to 9-17-2010

-operating Heidelberg 74 two-color press, Heidelberg 46 two-color presses, 6-color MAN Roland 300.

IBLP 10-11-1982 to 4-17-2007

- Manager of Graphic Arts, Pressroom and Fulfillment. Operated a Polar Cutter, Itek 360, Heidelberg 102VP, 102FPP, 102 10-color press with a perfector, Canon digital press. Trained in Prepress and Graphic Arts equipment usage.

Education: Western Illinois University major in Math, minor in Psychology in School of Education

Proficiencies in Adobe Photoshop, Quark, InDesign, EXCEL, Paradox7 Database, WORD

Reference: Professional references available upon request.

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