Shannon Williams
ac7boz@r.postjobfree.com 504-***-**** 2139 Independence Street, New Orleans, Louisiana 70002
PROFESSIONAL SUMMARY
Self-motivated individual, proficient in, Business to Business Sales, Administrator, Credential Specialist with many years of management experience in the following: sales, training, managing employees, leading business development, developing marketing strategies, scheduling employees, managing accounts, cultivating relationships. Function independently with little or no supervision as well as the proven ability to manage a team. Possess strong customer service, interpersonal, closing, negotiating and time-management skills.
WORK HISTORY
Pilot Catastrophe Services Inc.. Mobile, AL
Claims Adjuster 12/2017 - Current
Reviewed new files to determine current status of injury claim and to develop a plan of action.
Blue Cross and Blue Shield of Louisiana. Metairie, LA
Claims Processor 06/2011 - 05/2018
Tracked the progress of all outstanding insurance claims.
Followed up with customers on unresolved issues.
B.I.M Fitness. Metairie, LA
General Manager 02/2009 - 07/2017
Implemented innovative programs to increase employee loyalty and reduce turnover.
Increased profits by 60% in one year through restructure of business line.
Brokers Home Mortgage. Metairie, LA
Loan Processor 04/2003 - 06/2009
Evaluated approvals against established bank and government lending standards.
SKILLS
Insurance policy coverage knowledge
Administrative background
Valuation knowledge
Underwriting knowledge
Familiar with fraud statutes
EDUCATION
Delgado Community College
New Orleans, LA
Associate of Applied Science: Business Administration
CERTIFICATIONS
Claim Adjuster License Texas- Resident, Louisiana, Florida, Michigan, Alabama, Arkansas, Oklahoma
Claim Adjuster- Worker Comp
Claim Adjuster-Property & Casualty
Claim Adjuster-Automobile
State Farm Auto Certification
NFIP Certification
First Aid/ Adult & Pedestrian CPR