Manager Human Resource

Courtney Milton

******************@*****.*** 901-***-****

PROFESSIONAL SUMMARY

Talent Acquisition Manager with a record of success in Talent Acquisition,

Recruitment and Human Resource Management. Creative problem solver

with the ability to drive revenue growth, resolve conflict and improve

the morale of the company. Proficient in advanced Microsoft Office

Applications, Fieldglass, Kronos and various internal databases.

ACCOMPLISHMENTS

Ranked in the top 3 Senior Recruiters for the company in 2013;

generated more than $1 Million in revenue

Developed and implemented a streamline Recruiter Training Program

that led to the successful promotion of 6 Internal Recruiters since 2013

Diversity and Inclusion Board Member

Member of the Mid-Atlantic Regional High Volume Recruiting Team

Improved attrition rate by 12% by implementing New Hire Onboarding program

WORK HISTORY

ABRA Auto Body Repair of America

Regional Talent Acquisition Manager 08/2016 – Current

Efficiently manages a team of 3 recruiters to perform

recruitment, onboarding and human resource functions on a daily

continuum to meet company staffing projections.

Communicates with Regional stakeholders in TN, IL, KY, OH, MS, GA,

MO to review staffing levels and to generate strategic staffing models.

Reviews resumes and applications to pre-screen potential candidates before referring qualified candidates on to hiring managers

Responsible for executing monthly national conduction group new hire

orientations.

Promotes and expands the employee referral and alumni referral

networks.

Works with Operations and Business Development leaders in the

market to build professional networks to help surface passive

candidates.

Evaluates technical schools and make recommendations on which

institutions to targets for partnership with ABRA and develops strong

working relationships within those schools to aid in recruiting.

Chicago, IL

EDUCATION

Louisiana State University At

Shreveport

2019

MBA: Human Resources

Management Concentration

University of Memphis

BBA: Accounting Concentration

AREAS OF EXPERTISE

Human Resource Management

Multi-Site Operations

Change Management for Staffing

Reductions

Resource Planning Management

Employee Relations

Succession Planning

Social Media Recruitment

University Relations

New Hire Onboarding/Orientation

Managing a team of 5-10+

direct reports

Courtney Milton

******************@*****.*** 901-***-****

WORK HISTORY CONT.

Aerotek

Talent Acquisition Manager 06/2014 - 08/2016

Manage multiple geographic territories within Nashville, TN which

includes over 30 active accounts consistently with exempt and

non-exempt contractors to ensure customer satisfaction to increase

profitability of accounts

Instrumental in the development of external and internal recruiting

strategy including: recruiting philosophy, workforce planning,

interviewing process and procedures, and on-boarding process to

achieve massive hiring goals, internal equity, and retention and

market competitiveness.

Supervision of 10 Senior Recruiters which consisted of training,

professional development, assistance with setting and achieving goals, performance reviews, career coaching, and disciplinary actions.

Conduct direct marketing efforts to solidify new clientele which

included: prospecting, lead generation, cold-calling, attending

networking events, participating in industry association meetings,

proposal writing, and presentation of services.

Negotiate terms and conditions of contracts and pricing by designing customer focused service packages to meet clients' staffing needs

Senior Recruiter (promoted) 08/2012 - 05/2014

Develop recruiting strategies designed to identify qualified candidates

through various recruiting tools.

Maintain relationships with industry contacts to gain industry

knowledge and acquire referrals and sales leads.

Evaluate candidates' strengths compared with clients' requirements by

screening and interviewing candidates as well as negotiating wage

rates and other terms and conditions of employment.

Build relationships with candidates to gain commitments for current

and future job requirements.

Complete necessary pre-employment processes including reference

checks and background/drug tests.

Manage contracted employees for the duration of assignment by

performing human resource duties such as investigating contractor

related problems; administering performance counseling, and

disciplinary measures when necessary.

Support Account Managers by assisting to identify top accounts, target

skill sets, key market segments, and assess clients' staffing

requirements.

Chicago, IL

TECHNICAL SKILLS

Microsoft Office

Salesforce

Ultipro

Fieldglass

Taleo

iCIMS

Maximus

PeopleSoft

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