ALMA G. WAGNER
El Dorado Hills, CA
A highly resourceful, flexible, innovative, and enthusiastic individual who possesses a considerable amount of knowledge regarding administrative and office procedures. A strong collaborator experienced in coordinating, planning and organizing a wide range of administrative activities. Well organized and an excellent team player with a proven ability to work proactively in a complex and busy office environment. Alma is moving to El Dorado Hills CA in October 2018 is looking for an opportunity where her skills and experience can contribute to the success of the organization.
San Jose, CA
Administrative Assistant – Digital Experience Engineering 6/2016- 9/2018
Managed calendars, travel arrangements, expense submissions for 3 busy Senior Directors
Provided backup support to VP’s complex and frequent changing schedule, calendar and international travel
Managed, coordinated and executed team building initiatives and the overall team morale with-in the budgetary restrictions.
Assisted with purchase orders for vendor contracts and ensured proper submission
Managed and coordinated space planning for the Digital Experience Engineering department and collaborated with the site space planning for appropriate office space.
Managed logistics and catering for internal meetings & departmental projects
Developed relationship with service groups such as facilities, audio/visual, and admin team to quickly resolve business units needs and reduce delays.
Developed best practice documentation for departmental admins for supporting executives and for following corporate policies and guidelines.
Planned, organized and hosted numerous department all hands meetings and holiday parties
Bailey Office, San Jose, CA
Briefing Operations Specialist /Associate – Executive Briefing Center 1/2006 - 5/2016
Part of the Silicon Valley Executive Briefing Center team that in 2016 conducted 162 briefings in 197 briefing days, touching $542M of potential revenue.
Managed and led many key briefing center projects to include a $1.25M Audio Visual upgrade project for the IBM Silicon Valley EBC and cross functional coordination of multiple site level projects.
Created, implemented and maintained the Executive Briefing Center (EBC) collaboration community for departmental documentation that improved the ability of US and international EBC teams to have access to standardized EBC processes and information.
Developed and implemented standardized practices and operational standards used by/in all 9 sister EBCs worldwide.
Responsible for coordinating and scheduling testing of video equipment with other EBC sites for compatibility and to confirm hardware and connections are working correctly.
Led and managed a Digital Signage project for the site’s main building lobby to give it a high tech appeal.
Oversaw the facilities renovation of the EBC front lobby and adjacent stairwell.
Negotiated and coordinated the installation of wireless access points to improve client’s network connectivity.
Created and managed a departmental wiki for tracking the status of EBC projects.
Managed the daily client readiness and logistics for the Silicon Valley Laboratory EBC
Performed business development activities to enable generation of new EBC business and to assist with meeting revenue targets.
Processed purchase orders and vendor contracts.
Maintained an inventory of departmental office supplies, briefing materials and was responsible for forecasting and procurement.
Managed the expense approval process, including receipt of goods and services.
Provided support for catering and logistical support for client dining, entertainment and travel needs.
Almaden Research Center, San Jose, CA
Administrative Assistant 3/2000 - 12/2006
Managed calendars, travel arrangements, expense submissions for the Senior Director of the DB2 Department
Responsible for planning and hosting annual events for IBMs smart kid initiative
Created and managed departmental Lotus Notes Databases
SC11, Santa Clara, CA
Enterprise IT 3/1988 - 4/1998
Responsible for oversight and planning of all IT Adds, Moves and Changes
Banyan Vines Administrator
TRAINING & SKILLS
Courses Completed: Project Planning Management, MS Office, Effective Writing, Introduction to Web publishing (HTML)
Advanced Technical Skills: Lotus Notes 6.0 database management, web page/design maintenance, Wiki creation and management.
Other Skills: SAP Concur Travel Expense Application, Bluejeans, AV Conferencing, Adobe Connect, Slack Instant Messaging, Ariba
EDUCATION Evergreen Valley College, San Jose, CA - Associate of Arts Degree in Office Administration