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Customer service- Knowledge of Administrative and managerial procedu

Takoma Park, MD
October 08, 2018

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Maawah A Sakho

To pursue a career where my skills may be utilized in a position with the potential for professional growth.

**** *** ********* *** #***

Takoma Park, MD 20912




Rite Aid, Langley Park, MD Sales Associate

December 2016 - July 2017

●Greet customers as they walk in the door.

●Put the stock up in the cosmetics department.

●Mark downs on products in the store.

●Ring up customers.

●Completed computer based training with above average results.

Acosta Sales and Marketing Company, Bethesda, MD Beauty Consultant(Vendor)

April 2012 - June 2013

●Promoting the hundred and fifty one fragrances to customers.

●Presenting and demonstrating the efficiency of products being promoted.

●Showing customers the best and latest fragrances out on the market.

Canon Business Solutions-Bearing Point, Mclean, VA Administrative Assistant

August 2005 - November 2005

●Assigning lockers

●Maintaining and managing the inventory of locker spaces.

●Clean out locker for assignment.

●Prepare paperwork for boxes to be shipped to Iron Mountain.

●Reserve conference rooms.

●Locating hoteling work spaces as requested.

●Help to request catering services for meetings.

●Help to arrange conference rooms.

●Responsible for daily input of data on a spreadsheet.

DC Department of Human Services, Washington, DC Case Manager

June 1998- August 1999

●Responsible for 450 clients, with duties included, but not limited.

●Interview potential new clients for Medicaid, food stamps, and medical charities approval.

●Interviewed representatives for local charities to determine their viability.

●The processing of applications instances for food and shelter.

●Negotiated tracked client information on government-specific software programs.

May 2003- Jan 2004 Clyde’s Restaurant Chevy Chase, MD

May 2003- Jan 2004 C-SSAC Twinbrook, MD

Jan 1998-Sept 2003 National Children’s Center Washington, DC

Group Home Counselor

●Administered client medications.

●Behavioral observational and management.

●Coordinated and ensured their participation in recreational activities that are skilled-appropriated for each individual client.


●Set up large parties.

●Take down reservations.

●Answer phones.

●Receive money for take-out orders and give back change.

●Supervisor to direct waitress or waiters are ready for large parties.

●Take customers to their table.

●Giving customers satisfactory services at Clyde’s.

●Giving good-bye greeting to customers.


●Tutored children of various age groups in mathematics, english, and other fundamental subjects.

September 1986- January 1990 The World Bank Washington, DC

●Schedule appointments, travel arrangements, typed meetings, and conference assistant and secretarial duties as deemed necessary for efficient and effective operation of the office.


Montgomery College, Takoma Park, Rockville Campus Associate's Degree, Nursing

June 1982 - January 1984

University of Nurnberg, Germany Associates Degree, Nursing

April 1984- January 1989

References Available Upon Request.


Knowledge of administrative and managerial procedures, techniques, and principles.

Ability to plan, organize, and coordinate.

Ability to exercise independent judgment and discretion in the performance of administrative and management functions.

Ability to work productively and to satisfactorily complete assignment under time and resource constraints.

Ability to work independently while also establishing and maintaining effective and harmonious work relations.

Experienced team player and good interpersonal skills.

Keen intellect, strong analytical capabilities and high stamina.


English, Mende, Portuguese, German, Spanish, and Creole.

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