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Customer Service Data Entry

Brooklyn, NY
October 10, 2018

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*** ******** ******

Brooklyn, New York *****


Jacob Dorfman


Seeking a position that will enable me to use my education and people versatility to further both my personal growth in office management and the growth of your organization. EXPERIENCE

Mailroom Worker (Temp), Customer Service

Swiss Post Solutions

Logged in and handed out incoming mail and packages.

Logged in and picked up outgoing mail.

Completed tasks and services for clients.

Data Entry Operator, Customer Service


2006-2009, 2011-2015

Principis Capital LLC (First Funds), New York, NY

Coordinated office's workflow of daily applications received, working in tandem with company's database and commercial website.

Reviewed time sensitive data entry for all applications; performed quality control on data assuring completeness and other intra office requirements.

Reported directly to and kept senior project management informed and updated of employees' workflow status; suggested adjustments based on schedule.

Communicated directly with property owners and merchants, accurately documenting conversation within company database.

Researched potential client's history through several databases to assess initial viability of their application process; Okayed applications for the second review. General Supervisor 2000-2006

Regal Entertainment Group, Brooklyn, NY

Responsible for both assigning tasks and meting responsibilities.

Initial “face” of organization by greeting and seeing off customers; assuaged customer dissatisfaction.

Managed concession stand when necessary.

Some lifting and janitorial work.


Morrisville State University 1996-1999

A.A.S., Business Administration


Extensive managing of accounts.

617 Saratoga Avenue

Brooklyn, New York 11212


Jacob Dorfman

Adept at several word processing, spreadsheet and accounts receivable programs.

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