Front Office Service Representative

**** *********** ****** ** 347-***-****

Killeen, TX 76549 *************@*****.***

Krystal Lamont

Objective To work with a company or organization where my skills and abilities can be utilized to achieve common objectives and goals.

Education 05/2016-05/2018 University of Maryland University College (UMUC)

Bachelors of Science

01/2017-12/2017 UMUC Europe Grafenwhoer, Germany

Management Foundations Certificate

10/2015-12/2016 UMUC Europe Grafenwhoer, Germany

Associates of Arts Degree

02/2014-06/2014 Nursing Assistant Watertown, NY

Professional 05/2013-11/2013 Days Inn Evans Mills, NY

Experience Night Auditor

Perform all audit procedures as set forth by the hotel and company, on a daily basis.

Verify the status of all wake-up call requests and ensure they are properly handled.

Balance all cash receipts and work performed during the audit shift. Make deposits of cash.

Prepare the front office for the 'A' shift and reset day's business.

Act as a Guest Service representative and manager on duty during the night time hours.

Attend and actively participate in all front office meetings.

Participate in all training and cross training programs.

Take the initiative to greet guests in a friendly and warm manner.

Other duties as assigned

09/2007-02/2008 Camba After School Program Brooklyn, NY

After School Assistant Teacher

Help do homework, create class work, a safe environment, and fun enriched activities for student to do after school.

09/2006-06/2007 21st/Ocean Ave Transportation Brooklyn, NY

Bus Matron

Cared for special needs and disabled children to and from school on and off school buses,

Ensured children safety to and from school.

08/2004-02/2006 Clinical and Translational Science Center NY, NY

Clerk/Receptionist

Handled multiple phone lines and directed calls to different department, Meet and great clients, A-Z filing, set up conference rooms for meeting, Set up coffee pots each morning, and any other miscellaneous duties that was tasked out.

References [References are available on request.]

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