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Sales Management

Palmdale, CA
October 06, 2018

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Gilbert Plasencia

***** ********** ****, *********, ** 93535

Home: 661-***-**** • Cell: 661-***-****

PROFESSIONAL OBJECTIVE : Seeking a full-time position within the general discipline of Management, where my background, experience and management expertise will be fully utilized for personal and professional growth.

SUMMARY OF QUALIFICATIONS: Possess over 34 years experience in a Retail/Grocery Industry. Over 30 years experience in employee management, supervision and leadership. Committed to excellence, professionalism and success. Never hesitant is establishing goals, objectives and priorities. Excellent bi-lingual (English/Spanish) communication skills. Strategic planning

Procedure development

Cost reduction and containment

Productivity improvement specialist

Team building


Troubleshooting and problem solving


Process Improvement

Created new departmental procedures manual.

Assessed organizational training needs.

Protective Services

Applied safety procedures and policies as outlined in Department Safety Manual. Planned, directed, coordinated and assigned manpower to efficiently meet production requirements.

Assistant Store Director, 06/1980 to 09/2014

Albertsons LLC - Palmdale, CA

Responsible for total store operations, including dairy; produce; bakery, etc. Oversee and direct 120+ employees on all shifts, in various departments. Responsible for interviewing, hiring, training, reprimanding and termination. Meet or exceed monthly/yearly projected sales goals. Concentrate on increasing customer satisfaction, while building customer loyalty. Effectively communicate expectations to personnel, and keep all departments informed of developments affecting their functions.

Promote collaboration and teamwork across all organizational boundaries. Responsible for bank deposits, safe and Brinks Security interaction. Interact with sub-contractors and vendors to discuss displays, inventory, delivery, replenishment and sales goals.

Schedule employees' work shifts.

Ensure necessary coverage in all departments.

Adhere to all cleanliness/safety programs enforced by OSHA/Health Department. SUMMARY




Manage and control expenses, or aggressively controlling shrink Ability to monitor and identify potential issues regarding profits.

Work with Union Reps to resolve various employee issues. Verify quantity/weight of incoming orders.

Check for damage.

Inventory, receive general merchandise and stock product accordingly. Managerial Statistics and Management Communication courseworkOperations and Quality Management courseworkStrategic Leadership courseCoursework in Business Administration and Organizational Development


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