Food and Beverages Management

CURRICULUM VITAE

FOR

ENOCK LUNGU

House No. **34, Chinotimba Township

Victoria Falls, Zimbabwe

+263*********

************@*****.***

PERSONAL DETAILS

Date of Birth 18 May 1987

Sex Male

Marital Status Married

Nationality Zimbabwean

Languages English, Shona and Nyanja

Religion Christianity

CAREER OBJECTIVES

1.To adapt to the working environment and deliver my expertise in the innovative hospitality skills, while maintaining the integrity and work ethics, thereby keeping up the reputation of the organization.

2.To develop my career and skills by contributing immensely to the attainment of organizational goals through transparency, integrity, honesty, creativity and teamwork.

3.To continuously improve in administration functions as the hub of organizational success.

EDUCATIONAL PROFILE

TERTIARY EDUCATION

Institution : Chinhoyi University of Technology (C.U.T.), Zimbabwe (2009-2012)

Programme : Bachelor of Science Honours Degree in Tourism and Hospitality

Degree Class: 2.1 (Upper Second Class)

Key Skills gained:

Apart from the key managerial skills of planning, organizing, leading and coordinating the following key skills were also gained;

Analytical and conceptual thinking, with a conscientious approach to managing workloads.

Ability to handle, analyse and interpret complex data, before presenting it back based on the overall analysis made.

Advanced problem solving and numeracy skills.

Accomplished communication skills, both written and verbal, developed through numerous essays and presentations.

Proficiency in all areas of Microsoft Office, including Excel, Word and PowerPoint.

SECONDARY EDUCATION

3 Z.G.C.E Advanced Level Passes- Mutorashanga High School (2006 to 2007)

9 Z.G.C.E Ordinary Level Passes including English and Mathematics- Muriel Mine Secondary School (2002 to 2005)

PERSONAL ATTRIBUTES

Solid team player

Dependable

Good communication skills

Desire for learning and growth

High customer service orientation

High energy levels

Innovative and creative

Well groomed, with pride in high personal standards

Results oriented

Possesses a drive for excellence

Computer Literate

EMPLOYMENT HISTORY

Employer : Rainbow Tourism Group Private Limited

Victoria Falls Rainbow Hotel

Post : Food and Beverage Management Trainee

Period : 01 May 2017 to Present

Departments Covered : 1. Housekeeping -Floor Supervision

-Housekeeping Management

2. Front Office -Switchboard

-Reservations

-Reception

-Cashiering

-Night Audit

-Guest Relations

-Front Office Management

3. Human Resources -Recruitment, Selection and Posting

-Payroll Administration

-Employee performance Evaluation

-Staff welfare programmes

4. Facilities -Fire training and Evacuation procedures

-Preventive maintenance program

-Facilities Management

5. Finance -Purchasing

-Stores

-Creditors Control (Accounts Payable)

-Debtors Control (Accounts Receivable)

-Food and Beverages Control

-Finance Management

6. Food and Beverages -Restaurant Management

-Bars Management

-Functions Management

-Kitchen Management

-Food and Beverages Management

Key Learning Areas : Asset Protection

Shareholder Value Creation

Cost Containment

Revenue Management

Service Excellence

Key Skills Gained : Team Building

Cost Management

Quality Management

Guest Relations

Revenue Generation

Financial Management

Financial Reporting

Human Resources Management

Systems Skills : Opera Property Management System (PMS)

Micros POS

SAGE 300 Accounting Package

Milestones : Acting Food and Beverages Manager from April 2018 to July 2018

RTG Gateway Champion for Food and Beverages

Employer : Umthunzi Mumvuri Association (UMA)

Post : Facilitator

Period : May 2015 to March 2016

Responsibilities : Facilitating Peace Building Workshops

Workshop Reporting

Employer : The Ministry of Education, Arts, Sports and Culture.

Muzarabani District, Chadereka Primary School

Post : Teacher

Period : September 2013 to April 2015

Responsibilities : Lesson Delivery

Professional Record Keeping

Classroom Management

Employer : Touchwood Lodges

Post : Intern

Period : February 2011 to February 2012

Areas covered : Front Office

Administration

Food and Beverage

Housekeeping

Maintenance and Repairs

PUBLICATIONS

Determinants of Street Food Consumption in Low Income Residential Suburbs: The Perspectives of Patrons of KwaMereki in Harare, Zimbabwe.

IOSR Journal of Humanities and Social Science (IOSR-JHSS) Volume 20, Issue 4, Ver. III (Apr. 2015), PP 78-83 e-ISSN: 2279-0837, p-ISSN: 2279-0845. www.iosrjournals.org

REFERENCES

Mss G. Kayiya Dr. W.P Mamimine

The Human Resources Officer The Chairperson

Touchwood Lodges Department of Hospitality and Tourism

No. 1 Gailles Road Chinhoyi University of Technology

Chicago, Kwekwe Private Bag 7724, Chinhoyi

Tel: +263-**-***** Tel: +263-**-*****

****@*********.**.** **********@***.**.**

Mss R. Gumpo Mr R. Shanya

The Human Resources Officer The Director

Victoria Falls Rainbow Hotel Umthunzi Mumvuri Association

278, Parkway Drive 21, Waterhill Road

P.O Box 150 Eastlea, Harare

Victoria Falls Tel: +263-**-***-****

Tel: +263 21 328 44583 **********@*****.***

*****.*****@***.**.**

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