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Administrative Assistant Customer Service

Location:
Lewisville, TX, 75067
Salary:
$20 or $18 + Commission
Posted:
October 06, 2018

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Resume:

TEDRA C. TATUM

North Dallas, TX

Home: 214-***-****

ac7aph@r.postjobfree.com

Administrative Assistant / Closing Coordinator / Processor Assistant/ B2B Collector / A/R & A/P Summary

I am self-motivated offering a strong work ethic, work under pressure to meet deadlines and customer service skills. I am also dependable, devoted, efficient, trainable, hardworking, results oriented professional with several years of Mortgage & Financial Services experience. Possess the ability to communicate with all levels of people. I seek the opportunity to contribute in an organization that provides opportunities for personal and professional advancement. SKILLS

Citrix, Empower, Encompass, Microsoft Office Suite, Microsoft Windows Word, Excel,

IBM AS/400, Fax

Access, Oracle, LSAMS, Appraisalport, Davox, Lotus Notes, Scanning,

Peachtree, Macola, NCR, BPCS,

Wang, FNC, and TMO

Experience

imortgage March 2015 to February 2017

Loan Processor Assistant

DALLAS, TX

Support Loan Processor with daily tasks.

Order following documents from third party vendors: Title, Appraisals, Flood Certificate, FHA case number, Oder Payoff, HOI, WVOE, VOR/VOM, VOD, 4506T, SSA-89 and LDP/GSA w/SAM.

Follow up on ordered documents.

Obtain funding conditions: LQI, MERS, LDP/GSA w/SAM and Verbal VOE prior to funding.

Communicate and respond to processors, maintain respect with all employees and management.

Perform other related duties as assigned and required. Nationstar Mortgage LLC [Formally Centex Home Equity] September 2003 to October 2014 Closing Coordinator, Closing Administrative Assistant & Appraisal Coordinator IRVING, TX

Scrubbed all loans submitted to the closing department to ensure compliance utilizing a checklist

Communication with Account Managers for missing documents, communicate with brokers to answer questions or concerns.

Communicate with the Attorney Office/Title Company to schedule closings date, time, location and activation of MI.

Address inquiries from clients and internal staff in a timely manner.

Tracked and documented closing coordinating process in internal computer systems and Excel Closing Coordinating Log, train, coach and mentor new coordinators.

Assist closers with needed docs for closings running pipeline reports.

Account Payable of invoices and department expenses.

Perform duties as requested or assigned processing mail and faxes.

Arrange and coordinate meetings and special events, maintain manager's calendar and travel arrangements. Education and Training

El Centro Community College Dallas, TX Applied Arts and Science Associates



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