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Technical Writer Software

Location:
Laurel, MD
Salary:
72,000
Posted:
October 05, 2018

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Resume:

LAWRENCE A. KOSCIELNIAK

**** ********* ****

Laurel, MD 20723

301-***-**** (Home)

Email: ac7amz@r.postjobfree.com

SKILLS AND ACCOMPLISHMENTS

Software testing, project management, and desktop publishing skills, which encompass requirement specifications, testing (all phases), Risk Management, and development of measurement/tracking tools. Knowledge of project management techniques, technical writing and editing skills, reviewing, evaluating, and responding to RFIs, RFQs, RFPs, and contracts; Technical knowledge of particle counting equipment, data modem software testing, various desktop publishing software and graphics packages, and Digital Equipment Corporation and third-party hardware, software, multimedia and Internet home page development software and network products and applications; Software development experience through University of Maryland in Visual Basic 4.0 and C++ and COMSYS training in JAVA. Software testing skills in Visual Basic and C++ applications. Quality Assurance testing using QA testing tools such as Mercury Interactive’s Astra LoadTest and Astra QuickTest, and shareware by OpenSTA. Knowledge of web development using software such as Macromedia Contribute3 and Dreamweaver MX 2004. ITIL v3 Foundation certified.

PROFESSIONAL EXPERIENCE

SPARKS GROUP, MCLEAN, VA MAY 2018 – PRESENT

Proposal Writer

Responsible for researching, developing, and updating technical documentation such as: Design Criteria, Scopes of Work (SOWs), Safety Handbooks, and Specifications on existing and new elevators and escalators for the Washington Area Metro Transit Authority (WMATA) in the Office of Elevators and Escalators (ELES) Engineering Group for procurement purposes. Work directly under the direction of the ELES Engineers to produce the documentation and apply Engineering recommendations following the ELES document review cycle. Document development includes use of MS Office Tools such as MS Word 2016, MS Excel 2016, and MS PowerPoint 2016 and Adobe Acrobat.

ACEINFO SOLUTIONS, INC., RESTON, VA 2014 – MAY 2018

Technical Writer

Responsible for the development of policies, processes, Standard Operating Procedures (SOPs), user guides, initiatives, and other documentation as a contractor (AceInfo Solutions, Inc.) for the Department of Commerce, Bureau of the Census. Document development includes use of MS Office Tools such as MS Word 2016, MS Excel 2016, MS PowerPoint 2016, MS Visio 2016, and SnagIt Version 12.

Liaison to the Census Computer Services Division (CSvD) SharePoint Administrator for providing documentation for posting on CSvD’s Intranet page via SharePoint.

Facilitate and document meetings with respect to technical accuracy between key Census and contractor personnel regarding EOC Engineering issues. Presiding member of the Census Steering Committee, Process Implementation & Optimization Review Board (PIOB), CSvD Security Team, Weekend Operations Team, and AceInfo Solutions Technical Advisory Board. All meeting documents are used as official records for negotiations between Census and AceInfo Solutions, Inc.

Liaison between Census, AceInfo Solutions, Inc., and SunGard for Disaster Recovery (DR) exercises. Develop DR Exercise Binders, Post Exercise Reports, and Lessons Learned documentation.

MODIS CONSULTING, LLC; VIENNA, VA 2007 - 2014

Technical Writer

Responsible for the development of policies, processes, Standard Operating Procedures (SOPs), user guides, feasibility studies, purchasing plans, initiatives, and other documentation as a sub-contractor for the Department of Commerce, Bureau of the Census. Document development included use of MS Office Tools such as MS Word 2010, MS Excel 2010, MS PowerPoint 2010, MS Visio 2010, and MS Project 2010 as well as SnagIt Version 11.

Responsible for creating and maintaining the content of the Census Computer Services Division (CSvD) Web page using Macromedia Contribute3 and Dreamweaver MX2004.

Facilitated and documented meetings with respect to technical accuracy between key Census and contractor personnel regarding Census facility improvements, and IT engineering issues. Presided as member of the Census Steering Committee. All meeting documents are used as official records for negotiations between Census and its contractors.

Developed schedules for high dollar Government projects using MS Project.

LOCKHEED MARTIN; GREENBELT, MD 2003 - 2007

Senior Technical Writer

See MODIS Consulting, LLC above.

TEKSYSTEMS; LINTHICUM, MD JUNE 2003 - SEPTEMBER 2003 (FOUR-MONTH CONTRACT)

Technical Writer, Linthicum, MD

Developed implementation documentation, user guides, sales brochures, and release notes on pharmaceutical software in support of a pharmaceutical software corporation (HealthObjects) in Baltimore. Developed documentation using Microsoft Word 2000, Visio 2000, and JASC Software Paint Shop Pro Version 7.02.

Conducted end-user software testing.

Printed, assembled, bound, and delivered hard copies of created documentation to in-house and outside clients using company-supplied printing and binding equipment.

Supported Sales Manager in response to commercial RFPs.

Created web-based help publications for editing patient information using Robohelp, Version 2002r2.

JOHN SNOW, INC.; ARLINGTON, VA 2001 - 2003

Analyst/Technical Writer, Arlington, VA.

Conducted software testing to support the Population, Health, and Nutrition Project (PHNIP) for the IT group in Washington, D.C.

Developed software installation documentation for U.S. Agency for International Development (USAID) Government client using PageMaker Version 6.5, Microsoft Word 2000, Adobe Photoshop Version 6.0, and Visio 2000.

Developed and maintain USAID requirements specifications using Rational RequisitePro Version 2002.05.

Developed USAID Financial Tracking System, Conference Room Scheduler, and Time Management System Data Dictionaries.

Created and updated web-based help publications for USAID client using Robohelp, Version 2002r2.

Tracked the build and task assignments of software developers for updating application documents and test scripts using Rational ClearCase LT and ClearQuest, Version 2002.

COMSYS TECHNICAL SERVICES; ROCKVILLE, MD 1999 - 2001

Quality Assurance Analyst

Developed standardized test processes and documentation for a major nation-wide IT staffing provider. Development of these test processes and documentation required the knowledge of and compliance with Capability Maturity Model (CMM), Level 3 for software.

Wrote test scripts and conducted testing on COMSYS Web Services, Help Desk, and Advanced Technology Services to ensure crucial 24 X 7 service operation.

Established Beta test groups for prospective software purchases and appointed team lead for recommending the purchase or rejection of the tested software.

Perform Independent Validation and Verification on company Web firewall project using self-created test scripts.

Conducted testing and assisted in implementing the company’s Information Technology Job Exchange (ITJE) program to replace the existing client management system.

ORCHID TECHNOLOGIES & MANAGEMENT, L.L.C.; WASHINGTON, D.C. 1999

Project Manager/Technical Writer (Consultant)

Developed Year 2000 documentation for clients in the government and private arena.

Assumed role as Project Manager for all Year 2000 compliancy documentation for the company’s newly acquired client, The American Chemical Society. The compliancy documentation was standardized throughout the company.

Established schedules for government and private clients, collected Year 2000 software development specifications and reports, and government and private Year 2000-related records to ensure that the client’s critical systems were operational and readied for smooth error-free transition into the Millennium. Established and maintained schedules for both industries using MS Project.

PACIFIC SCIENTIFIC; SILVER SPRING, MD 1994 - 1999

Technical Writer

Developed high-level particle-counting documentation for the Pharmaceutical, Hydraulic, Aircraft, and Water Treatment industries for use by Pacific Scientific field service engineers at domestic locations and the company engineers at foreign locations.

Assumed role as team leader for development of the Water Particle Counting System for use at water treatment plants in Maryland, Pennsylvania, and Virginia.

Established schedules, collected mechanical engineering, electrical engineering, and marketing product data, and managed the distribution effort for field service engineers at domestic and foreign locations. Established schedules for engineering and production management at Pacific Scientific using MS Project.

Analyzed electrical, hydraulic, and pneumatic schematics and developed the resultant documentation using several desktop publishing software and graphics packages. Desktop publishing software experience includes PageMaker 5 and 6, MS Word 97 SR-2, and MS Excel. Graphics/presentation packages experience includes Visio, MS Paintbrush and PowerPoint, Corel Draw, Adobe Photoshop, and AutoCAD Level 14.

Supported the Engineering Department in the development of installation, setup, calibration, and testing procedures for newly developed hardware and software products. This required extensive knowledge of hardware and software particle counting products and applications that were created within Pacific Scientific and in compliance with Federal Standard 209E, USP<788>, and Standard ISO 9000.

Supported the Manufacturing Department documenting assembly, configuration, and in-process test procedures for manufactured hardware and software products in compliance with ISO 9000 and CE Standards EN55011 and EN50082-1.

Supported the Service Department in the production of training documentation and development of multimedia training presentations using Macromedia's Action 3.0 and MS PowerPoint 4.0. Backup for Pacific Scientifics’ home page using MS Front Page.

PRAXIS INCORPORATED; ALEXANDRIA, VA 1993 -1994

Technical Writer

Developed software documentation under cognizance of the Naval Research Laboratory for the U.S. Navy, U.S. Air Force, and U.S. Army Improved Data Modem (IDM) Program. Desktop publishing software used to create the documents included MS Word 5.0, and MS Excel. Graphics/presentation packages used included MacDrawPro.

Responsible for managing technical writing consultants for the development of critical Software Test Plans and Software Test Reports at the client’s site for the IDM Program.

Conducted interviews with contract engineering personnel to develop Software Requirement Specifications, Software Test Plans, and Software Test Reports in accordance with MIL-STD-2167A.

DIGITAL EQUIPMENT CORPORATION; LANHAM, MD 1987 - 1993

Technical Program Manager

Provided vital technical guidance and direction to the local Digital equipment Corporation (DEC) Customer Service organizations in support of several multimillion-dollar Government and armed forces programs.

Created and managed Program Implementation Plans for awarded programs.

Created and managed third-party Field Implementation Plans for all installed system sites under the 200 million-dollar U.S. Air Force Modern Aid to Program Planning (MAPP) Program. Creation and management of this Field Implementation Plans required thorough knowledge of DEC MicroVAX and third-party computers and peripherals in a DECnet Client/Server environment.

Reviewed Government contract purchase orders for impact on third-party equipment. This required in-depth knowledge of Government FARS procedures.

Determined the service delivery solution for high dollar equipment from DEC and third-party vs. Customer requirements.

Responded to the service delivery section (C) of commercial and Government RFIs, RFQs, and RFPs. Response contributed to 95% Government contract award.

EDUCATION

Awarded ITIL v3 Foundation Certification on 7/21/2015. Certification number 100936249, certified by CSME.

Presently attending University of Maryland University College, College Park, Maryland. Primary Concentration: Information Systems Management. Secondary Concentration: Communications. GPA: 4.0. Course work facilitated career development in areas such as Visual Basic and C++ software development, project management, computer security, multimedia design, technical writing, and technical editing.

Inducted into Alpha Sigma Lambda honor society at University of Maryland, University College, 1997. Awarded certificate of high scholastic achievement from Phi Kappa Phi at University of Maryland, University College, 1996.

Completed a course via Lockheed Martin in Macromedia Dreamweaver MX2004, 2005.

A.A.S. Electronics and Instrumentation Technology, Penn Technical Institute, Pittsburgh, Pennsylvania



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