SALES MANAGER

QUALIFICATIONS PROFILE

Accomplished and goal-oriented professional, equipped with wide-ranging experience in all facets of sales management. Well-versed in attaining corporate objectives through excellent problem-solving and decision-making capabilities. Articulate communicator, with exceptional interpersonal and communication skills in maintaining relationships with individuals of diverse levels, including C-level executives, key stakeholders, and clients. Armed with strong familiarity with multiprotocol label switching (MPLS), session initiation protocol (SIP), dedicated internet access (DIA), Software Defined Network (SDN SDWAN), customer premises equipment (CPE), and Software as a Service (SaaS), Cloud and Security services.

AREAS OF EXPERTISE

National Accounts Acquisition and Management

New Business Development Team Leadership Forecasting and Cost Control Contract Negotiation

PROFESSIONAL EXPERIENCE

Verizon, Houston, TX

Senior Client Executive, Retail and Hospitality 2017–2018

Managed accounts such as Men’s Warehouse, Conns, Hertz, Sysco Foods, JB Hunt, and Seacor with $7.2M in revenue

Formulated strategic solutions based on industry trends, customer assessment and their long-term goals

Displayed interpersonal aptitudes in interacting with C-level executives

Collaborated with teams in Security, Unified Communications and Collaboration Services (UCCAS), Virtual Network Services (VNS), Software-Defined Wide Area Network (SDWAN), Software as a Service (SaaS), and Digital Transformation regarding overlays

Career Highlight:

Succeeded in growing revenue by 7.6% in fiscal year (FY) 2017, with projection to improve account base in new sales by 8.3% FY2018

Sales Manager 2014–2015

Managed a start-Up Acquisition Team tasked with fiber extension in Houston market

Took full charge of hiring and training six representatives in four months on multiprotocol label switching (MPLS) internet protocol (IP)-virtual private network (VPN), IP flex, hosted private branch exchange (HPBX), dedicated internet access (DIA), cloud, peer-to-peer (P2P), enterprise session initiation protocol (SIP), and bandwidth on demand (BoD)

Led the Executive Team in developing daily opportunities and prospects around the field along with weekly appointments and proposals to achieve targeted quota

Career Highlight:

Attained top 1 ranking in on-net sales for November 2014, as well as March to June of 2015

CenturyLink, Houston, TX

Sales Manager 2015–2017

Managed a new team on a startup for maximum transmission unit (MTU) fiber built in Houston

Provided training to seven representatives focusing on 60 buildings and Fiber expansion project

Applied in-depth knowledge of Salesforce in forecasting and managing monthly commitments

Career Highlight:

Played a pivotal role in selling the largest deal in the East region in 2015 that cost $85K as monthly recurring revenue

Comcast, Houston, TX

Sales Manager, Business Services 2011–2014

Managed nine business account representatives in selling data/voice and video service to commercial accounts

Rendered coaching and training to representatives on daily activities about Salesforce, including 10-4-3-2 model and 10 prospects, while identifying 4 decision makers and 3 proposals and setting 2 appointments daily

Career Highlights:

Obtained and exceeded targeted quota by 118% in 2012 and 124% in 2013

Exhibited sound understanding in hiring new sales representatives, thus resulting in 70% promotion in the first year

T-Mobile USA, Houston, TX (2006–2011)

Business Development Manager 2010–2011

Supported both Enterprise and Mid-Market Sales teams in acquisition efforts for current and new accounts for new business focusing new equipment and wireless plans

Career Highlight:

Strategically led planning in 2010 exceeding 168% target over 100% each month

Sales Manager, Enterprise National Accounts 2009–2010

Oversaw the Sales Team with seven national account managers across Louisiana and Texas

Managed negotiation and maintenance of global contract with Dell Computers in 2009

Career Highlights:

Handled the implementation and organization of the Succession Planning Program, which led to promotion of two direct reports to sales management positions over the following year

Made significant contributions to business in obtaining 18% development in 2008 for large contracts with BP, Exxon, Schlumberger, Dell and Shell

Sales Manager, Mid-Market 2006–2009

Built and maintained a Sales Team that values team cooperation and exceeding goals

Utilized skills in funnel management to consistently and accurately forecast sales

Career Highlights:

Received numerous accolades for outstanding commitment in accomplishing goals, such as attainment of targeted goal in 2006 with 165% of the quota; and top performer awards in 2006, 2008, and 2009;

Supported seven representatives that gained over 100% target goals in 2006 and 2007, along with 100% participation in 2007;

Contributed in lessening attrition to only one representative in 2006 and 2007, as well as in expanding base accounts to 44% from 2006 to 2008 or around 19,850

Effectively led the promotion of four account executives to major account executives since acquisition of the team in 2006, while being the first team in T-Mobile business channel that obtained 100% major account executives by end of 20

Worked through internal and external resources in winning BSA/MCSA contracts, as well as request for proposal (RFP) preparations

Birch Communications, Houston, TX

District Sales Manager 2004–2006

Supervised a team of dealers and agents responsible for selling T-1, PRI, analog, and a host of voice services

Conceptualized effective methods in prospecting new business by collaborating with IT professionals

EARLIER CAREER

Humana, Houston, TX

Sales Executive, Large Group

Birch Telecom, Houston, TX

Sales Manager Senior Account Manager Senior Account Executive

EDUCATION

Bachelor of Science in Business Administration

Brenau University, Gainesville, GA

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