Tampa FL *****
813-***-**** cell
ac7aj9@r.postjobfree.com (email)
Anthony Harrell
Experience
DIRECTOR – CONTRACTOR/PROCESS IMPROVEMENT
Crothall Healthcare Tampa, FL
Develops metrics that provide data for process improvement, identifying indicators for future improvement opportunities
Leads key initiatives by applying sound project management, change management and process design principles
Establish project plans, management discipline, and timelines for all BPI initiatives and report progress to Senior Management
Works across functional departments & organizations to identify synergies
Drives performance improvement through improved end-to-end process design and management
Promotes (team effort) more effective & efficient use of existing tools and processes. Eliminates any processes or tools that proved to be ineffective and inefficient
Responsible for driving Quality, Cost, and Service to deliver project completion using formal process improvement methodologies such as Lean, Six Sigma and Capacity Planning
02/2013 – 2017 OPERATING OFFICER – BUSINESS DEVELOPMENT/CONSULTANT
Piggy Back Hwy, LLC Charleston, SC
Logging opportunities in pipeline tool and reporting specific lead activities
Maintaining ongoing customer relationships with business operators to insure customer satisfaction and future opportunities
Working with a team to develop a comprehensive proposal that includes technical solutions, financial solutions, and overall cost savings
Consulting with customers & business operators to develop product awareness, adoption, and subsequent transactional revenue
Developing and implementing market growth strategies that define value for geographical and market aligned clients
Establishing target list and short-range strategies to attain key business plan objectives of new and conversion sales
Provides feedback on marketing campaigns based on information gathered, to help shape future campaigns
02/1992 – 03/2004 DIRECTOR – CONTRACTOR/PROCESS IMPROVEMENT
Hospital Housekeeping Systems Austin, TX
Collaboratively manage business processes, documentation and continuous improvement activities for Direct Report
Work directly with internal process owners and departmental managers to drive process improvements within a specific timeline
Support company-wide initiatives to improve processes
Serves as a catalyst for Change Management (cultural development)
10/1990 – 02/1992 MANAGER – CAPTAIN D’S
02/1986 – 07/1990 OFFICER – US NAVY
EDUCATION CHARLESTON SOUTHERN UNIVERSITY
2010 - 2013 Master’s Degree: Business Administration
1981 – 1985 UNIVERSITY OF SOUTH CAROLINA
Bachelor’s Degree: Broadcast – Journalism
SKILLS
In-depth understanding of the financial & business industry
Strong ability to communicate complex ideas to the lay person
Excellent written, verbal, and presentation skills
Teaches, mentors, and coach managers & staff members
Solid, persuasive and genuine communication, facilitation and relationship building skills
Excellent ability to establish and work to priorities while managing multiple work streams
Very high attention to detail
Strong grasp of the professional/relationship sales process
Proven project and business management skills
Proven leadership abilities
B2B experience
Strong enterprise-wide vision, seeing the big picture, recognizing critical details and dealing with ambiguity
Proficiency in Microsoft Office and software applications involving dynamic models and process flows