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Management Employee Relations

Location:
New Port Richey, FL
Posted:
October 05, 2018

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Tampa FL *****

813-***-**** cell

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Anthony Harrell

Experience

**/**** - *******

DIRECTOR – CONTRACTOR/PROCESS IMPROVEMENT

Crothall Healthcare Tampa, FL

Develops metrics that provide data for process improvement, identifying indicators for future improvement opportunities

Leads key initiatives by applying sound project management, change management and process design principles

Establish project plans, management discipline, and timelines for all BPI initiatives and report progress to Senior Management

Works across functional departments & organizations to identify synergies

Drives performance improvement through improved end-to-end process design and management

Promotes (team effort) more effective & efficient use of existing tools and processes. Eliminates any processes or tools that proved to be ineffective and inefficient

Responsible for driving Quality, Cost, and Service to deliver project completion using formal process improvement methodologies such as Lean, Six Sigma and Capacity Planning

02/2013 – 2017 OPERATING OFFICER – BUSINESS DEVELOPMENT/CONSULTANT

Piggy Back Hwy, LLC Charleston, SC

Logging opportunities in pipeline tool and reporting specific lead activities

Maintaining ongoing customer relationships with business operators to insure customer satisfaction and future opportunities

Working with a team to develop a comprehensive proposal that includes technical solutions, financial solutions, and overall cost savings

Consulting with customers & business operators to develop product awareness, adoption, and subsequent transactional revenue

Developing and implementing market growth strategies that define value for geographical and market aligned clients

Establishing target list and short-range strategies to attain key business plan objectives of new and conversion sales

Provides feedback on marketing campaigns based on information gathered, to help shape future campaigns

02/1992 – 03/2004 DIRECTOR – CONTRACTOR/PROCESS IMPROVEMENT

Hospital Housekeeping Systems Austin, TX

Collaboratively manage business processes, documentation and continuous improvement activities for Direct Report

Work directly with internal process owners and departmental managers to drive process improvements within a specific timeline

Support company-wide initiatives to improve processes

Serves as a catalyst for Change Management (cultural development)

10/1990 – 02/1992 MANAGER – CAPTAIN D’S

02/1986 – 07/1990 OFFICER – US NAVY

EDUCATION CHARLESTON SOUTHERN UNIVERSITY

2010 - 2013 Master’s Degree: Business Administration

1981 – 1985 UNIVERSITY OF SOUTH CAROLINA

Bachelor’s Degree: Broadcast – Journalism

SKILLS

In-depth understanding of the financial & business industry

Strong ability to communicate complex ideas to the lay person

Excellent written, verbal, and presentation skills

Teaches, mentors, and coach managers & staff members

Solid, persuasive and genuine communication, facilitation and relationship building skills

Excellent ability to establish and work to priorities while managing multiple work streams

Very high attention to detail

Strong grasp of the professional/relationship sales process

Proven project and business management skills

Proven leadership abilities

B2B experience

Strong enterprise-wide vision, seeing the big picture, recognizing critical details and dealing with ambiguity

Proficiency in Microsoft Office and software applications involving dynamic models and process flows



Contact this candidate