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Manager quality & support

Indore, Madhya Pradesh, India
October 05, 2018

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Mamta Golia

**/***,*** ******, * B Road E-mail




To pursue a challenging position in an organization that will utilize my professional experience and skills.


Ø Total 7+ years of experience in IT with service industry. 1 worked as Asst Manager Quality &compliance ResearchInn,indore.2 worked in XEROX as verifier w ith transaction processor (role: claim process) july-2013 to till date.

1. First source Ltd. Indore as CSE 2012(Dec-2011 to March- 2012). 2.Image InfoSoft P vt. Ltd. Indore, from November 2009 to December 2010 as software tester.

3. RT Outsourcing Services Ltd. Bhopal (MP) from Sap. 2009 to march 2010 as Process coordinator.

4.Chrysalis Information System Ltd. Mumbai, from December 2005 to December 2007 as a Software Engineer (Role: Developer & tester). 5.Reliance Energy Ltd. Delhi, from April 2004 to August 2005 as a customer support & Software.


Master of Computer Applications - Govt Geetanjali Bhopal, R.G.P.V University, M.P - (2004) with 64%

Bachelor of Science (Maths) - Sarojini Naidu girls college Bhopal,Barkatullah University, M.P - (1999) with 56%

Diploma in software testing (DST) from Seed InfoTech with A grade Indore. TECHNICAL P ROFILE

Operating System : MS DOS, Windows 2000 / XP / VISTA

Languages : java,j2ee,Jsp

Databases : SQL Server, Oracle 8i

Application Server : Tomcat

Testing Skills : Manual Testing, and Knowledge of Automation Tools. P ROJECT P ROFILE

Image InfoSoft P vt. Ltd.

Environnent- windows 2000, Windows XP.SQL Server 2005.


Team Size- 3

Duration- Aug 2010 to Dec. 2010

Description - This site made for Rajas Eye Hospital and Research Center. By this site the patient can get online appointment, telemedicine facility and information of eye diseases. Trainees can do online apply for training. Role- Team Member/Quality Check


Team Size- 2

Duration - March 2010 to July 2010

Description - This site made for You+We Home Services. By this web site the Organization give Facility of online service request anytime, anywhere and provide services such as Electric, Plumbing, Computer, Courier, Gas Flame, Air/Rail Reservation, Medicine Delivery, Career Counseling, Bill payment and other services. Role- Test Engineer


Team Size- 2

Duration- November 2009 to Feb 2010

Description - This site is making for information of offers, promotion and Features of shopping mall's products in Oman country. Role- Test Engineer

RT Outsourcing services Ltd. (Jan 2009 to July 2009) Organization- GSVC (Global Service Center)

My Role - Handle calls through customer & assign work to Er's. Mail draft, Dealing proof of purchase cases (bills) through Dealer & communicates via mail to HP

(Hewlett Packard) & solve the customer bills related issues. Report to the manager for daily report call sheet (excel), make quotation regarding product. Chrysalis Information System Ltd. Mumbai

My Medical Messenger (Sep 2006 to Dec. 2007.)

Environnent - Struts Framework, Java, JSP, Servlet, Apache Tomcat and Windows 2000 Server., Oracle8i

Description - The project developed provides utility for a group of hospitals in US to share the same website and take advantage of devices like RFID and Scanner to store their images and medical documents online. The project is supposed to be the replica of existing US Software Medicare.

Garments Based (Dec 2005 to Aug 2006)

Environnent - Java, JSP, Servlet, Apache Tomcat and Windows xp Server, Oracle9i Description - Giny and Jony Project based on ERP module. It has many modules which contains Personal & travel, Hr, Accounts, SDC, Manufactures, Designing, Range plan, Style data sheet, Leave Management etc.

My Role & Responsibilities- Requirements Analysis, Implementation, Development and Code Enhancement, Manual testing.

Reliance Energy Ltd. (April 2004 to August 2005)

Organization - BAM(Bill Amendement Module)

Responsibilities - Workings on the Module of Billing Amendment Module (BAM) on hold Cases. Work over Module of PSM and MIS.

Personal Details:

Father's Name : Late Shri K.C. Golia

Marital Status : Single

[Mamta Golia]

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