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Technical Support Technician

Kansas City, MO
October 05, 2018

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October *, ****

Human Resource


Dear Sir/Madam:

With reference to the advertisement for Technical Support Technician on indeed website, please find attached a copy of my resume for your consideration.

My background has prepared me to excel in this hands-on IT role. With extensive knowledge in a variety of systems platforms and applications, my technical and leadership abilities position me ready to thrive in this challenging and energizing role. Additionally, my demonstrated skills in team collaboration and leadership will allow me to become an immediate asset to your team.

A few highlights of my background include:

• Demonstrating a keen aptitude for technology programs and solutions; achieving my Bachelor’s degree in Electronics Engineering.

• Has been involved in all aspects of the applications Testing, Troubleshooting, Deployment, Documentation and the ability to work with different kinds of system.

• Over 10 years’ experience in an IT support role.

• Equipping users with the training and knowledge to utilize technological programs and tools to their maximum potential.

• Achieving extensive knowledge in equipment operation, systems support, and logistical oversight to facilitate organizational success.

• Demonstrating superior organizational, analytical, research, problem-solving, and communication abilities. With my strong experience in IT system/equipment functionalities and support, coupled with my technical proficiency, and passion for Information Technology, I believe I could quickly exceed your expectations as your next Technical Support Technician. I look forward to discussing the position in further detail. Thanks for your consideration.


Lawson M. Sherman


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