SHIRLEY DIAS MICHAEL

Current Location: Kuwait (Visa 22) - Immediately available

Mobile: +965- 9693 7670

Email: ac7acs@r.postjobfree.com

PERSONAL

Being career oriented, I am looking for a position in Administration where I can grow and meet the needs of the company, thus proving to be an asset. I possess the drive to excel in everything I undertake, the constant urge to learn something new, an understanding and patient demeanour, a friendly attitude and the ability to work in a team environment. I am a hard working, punctual and reliable person. I have experience in working in a MNC setup and have worked with Senior Leaders from diverse nationalities. I have excellent communication skills, both written and verbal. EDUCATION

2006 -2007 University of Mumbai, India

Bachelor of Science (Computer Science)

EMPLOYMENT

March 2016 to October 2017

Al- Homaizi Limited- IKEA, Kuwait

Secretary to General Manager

Duties/ Responsibilities:-

Organise and co-ordinate GM’s diary, meeting schedules, travel itineraries, and personal/business flight arrangements.

Assist the GM in preparing for meetings, preparing documents and presentations, minutes of meetings and follow-ups.

Responsible for corporate-related communication on behalf of the GM to the company as well as to external contacts/ Mall Management clearly, efficiently, sensitively and courteously.

Liaise with CEO office/Department Managers, follow through on internal correspondence and memos.

Maintain physical security and absolute confidentiality of market, commercial, personnel and financial information.

Maintained confidentiality and security of top management information.

Organise and maintain a proper documentation and filing system for GM’s office.

Attend to external/ internal phone calls and also respond to the emails received as necessary.

Assist with customer complaints escalated to GM/ CEO level, preparation of letters and coordination as needed.

Manage general office administration, incoming and outgoing mail, stationary requirements, and meeting room control. July 2013 to October 2013

Narus Networks Pvt. Ltd, Bangalore- India

(Narus is a wholly owned subsidiary of The Boeing Company) Executive Assistant to General Manager

Duties/ Responsibilities:-

Organised and co-ordinated GM’s diary, meeting schedules, travel itineraries, and flight arrangements.

Assisted the GM in preparing for meetings, preparing documents and presentations, minutes of meetings and follow-ups.

Provided daily / weekly updates for the GM’s review on a need basis.

Managed domestic and international travel, air-ticketing, hotel reservations, forex and visa for company employees.

Responsible for corporate-related communication on behalf of the GM to the company as well as to external contacts clearly, efficiently, sensitively and courteously.

Managed general office administration, corporate events and social gatherings.

Attended to external/ internal phone calls and also responded to the emails received as necessary.

Assisted Human Resources in the following activities o Employee On-boarding related paperwork

o Employee relations or employee welfare activities, external outreach activities and CSR activities

o HR Data management and filing

o Administration of employee benefits

o Training co-ordination

February 2011 to November 2012

M.H.Alshaya Co. W.L.L., Kuwait

Executive Secretary to Director- Logistics Division (EMEA) April 2008 to February 2011

M.H.Alshaya Co. W.L.L., Kuwait

Executive Secretary to Director- Logistics Division (EMEA) & Executive Secretary to Director- Logistics –Home Furnishings Division Duties/ Responsibilities:-

Co-ordinated own department secretaries/personnel to deliver Director’s requirements for information, feedback, action and reports.

Liaised with Retail Executive Office, Senior Vice Presidents, Directors, Function Head and Brand/Business Managers. Filter requests for approval/relevance of documents, and re-direct according to levels of authority required or level of issues.

Channelled contacts with / from Executive Offices of Franchisers, leading Regional or International entities, Property Developers, Suppliers, Media Agencies and organisations, etc. as appropriate to area of assignment.

Ensured communication of / responses to Director’s requirements. Handled all contacts clearly, efficiently, sensitively and courteously.

Organised and co-ordinated diary, schedule meetings, travel itineraries, flight arrangements, etc., using judgement to make/rearrange schedules, and to progress matters.

Carried out ad-hoc administrative tasks at the request of the Senior Vice President.

Ensured arrangements for local appointments or for overseas visitors to Director are appropriate, properly organised and reflect a professional image.

Prepared correspondence and presentations, collate figures, incoming and outgoing mail, carry out file maintenance, stationary requirements, and meeting room control.

Answered queries and obtain information, and followed up all pending matters.

Maintained physical security and absolute confidentiality of market, commercial, personnel and financial information.

Maintained confidentiality and security of top management information

Made prompt administrative decisions or recommendations to serve the interests of the Company and the practicality of arrangements.

Managed the induction process for overseas recruits and their integration into the company by provision of appropriate work space, coordinating set-up of computer terminals and providing general guidance to facilitate an easy transition.

Other duties undertaken include tracking daily attendance, annual leave, sick leave and ad-hoc holidays for the team.

September 2007 to March 2008

M.H.Alshaya Co. W.L.L., Kuwait

Department Secretary - Logistics Division

Duties/ Responsibilities:-

Co-ordinated the administrative system and schedule of assigned Manager.

Directed and guided internal and external enquiries, documentation and contacts.

Organised and co-ordinated diary, scheduled meetings, travel itineraries, flight arrangements, etc.

Answered queries and obtained information and follow-ups on all pending matters.

Maintained physical security and absolute confidentiality of market, commercial, personnel and financial information.

Other duties undertaken included tracking daily attendance, annual leave, sick leave and ad-hoc holidays for the team.

July 2005

M.M. Medical Clinic and Diagnostic, Mumbai, India

Receptionist

Duties/ Responsibilities:-

Undertook the preparation of daily and monthly performance reports for the business with respect to revenues and expenditures

Answered calls from patients and related parties, handling queries, arranging appointments, etc.

Undertook duties including drafting correspondence on behalf of the medical centre, the preparation of documents required for medical insurance claims by patients or for further diagnosis in major hospitals around Mumbai

(if required) and so on.

Maintained confidentiality of information pertaining to the medical centre, its patients, and related parties.

COMPUTER PROFICIENCY

Windows XP (Professional), Microsoft Office (Word, Excel, Outlook, PowerPoint, Project), Adobe Acrobat. INTERESTS AND ACTIVITIES

I enjoy traveling

LANGUAGES KNOWN

English – Oral, Written Proficiency level: Fluent

Hindi – Oral, Written Proficiency level: Fluent

PERSONAL PARTICULARS

Date of Birth: 25th April, 1983

References are available on request

Contact this candidate