Tuan A. Luu

Houston, Texas ac7aca@r.postjobfree.com

281-***-**** www.linkedin.com/in/tuan-a-luu

Production Engineering Technician

Senior-level Production Engineering Technician with decades of distinguished electronics manufacturing production, new product design and development, test engineering, and electronic equipment installation experience.

Over 30 years’ experience testing, debugging, diagnosing the component, system, and software level of a diverse number of electronic systems, including board test systems, automated test equipment, consumer electronic systems, computer systems, and telecommunication systems. Seasoned on-site operations leader, engineer, and technician, successful at building comprehensive production strategies that boost manufacturing systems effectiveness, productivity, and operational cost-savings. Team-oriented, proven to motivate and promote the skills of colleagues through hands-on leadership, mentoring and training. Proven technical expertise, working with high performance analog/power and digital integrated circuits, printed circuit boards (PCB), power supplies, precision soldering, control stages, electronic instrumentation, and software.

Areas of Expertise & Specialization

Assembly Line Production

Business Development

Electronic Equipment

Electronic Manufacturing Operations

Electronic Work Instruction (EWI)

Engineering R&D

Equipment Installations

Front Page & Pascal

MS-DOS

New Product Introduction (NPI)

Preventative & Routine Maintenance

Printed Circuit Board Electronics (PCB)

Product Manufacturing

Project Management

Quality Assurance & Safety Strategies

SAP (Bill of Material)

Team Leadership & Training

Testing & Validation

Visio 2013

Windows Operating Systems & MS Office

Professional Experience

Foxconn Company – 8303 Fallbrook Dr. Houston, TX 77064

RMA Test Technician, 2018 – Present

Conduct the testing, troubleshooting, and repair of DGX Station servers, as well as develop instruction for assembly and disassembly of server hardware. Additionally, troubleshoot and repair Corsair One virtual gaming devices and LYTX camera devices used for 18-wheeler trucks. Collaborate with Quality Assurance Engineering and Corporate Quality Directors to resolve quality issues, perform failure analysis, and prepare corrective action reports to identify and resolve failure trends.

Key Duties & Achievements:

Uphold operational control plans, processes and procedures that maintain operational excellence.

Actively maintain all safety and housekeeping standards associated with operations, including disposing properly of scrap material, and keeping the entire work area in a clean, organized and efficient state.

Perform in-depth cost estimates and develop quotes for the repair and maintenance of equipment.

Utilize expertise of troubleshooting Printed Circuit Board Electronics (PCB) at the component level.

Currently maintain a repair rate of 15 of LYTX cameras per day at a cost of $200 each.

Hewlett Packard Enterprise (HPE) – 20777 SH 249 Houston, TX 77070

Operations Engineering Team, 2014 - 2017

Served in a leading Operations Engineer role for one of America’s foremost leading technology companies. Directed high-quality manufacturing, engineering, and testing of electronics production. Provided support for new product introductions and production (NPI), including developing proprietary cloud-based assembly methods documentation. Additionally, monitored various quality assurance aspects of production maintenance, calibration of instruments, and assembly line equipment management. Reviewed production schedules and work orders through the use of SAP, establishing priorities for the maintenance and operational status of overall production, machines, and equipment. Maintained quality control checks, documentation, and reporting throughout production, as well as mitigated non-conformances and implemented process improvements. Ensured all pre-shipment finished products met highly technical visual references, tests, inspections, and quality assurance standards. Constantly worked to ensure the utmost consistency and dependability of finished products, helping safeguard the quality reputation of Hewlett Packard.

Key Duties & Achievements:

Consistently delivered on all individual Key Performance Indicator (KPI) measures within manufacturing operations, including safety compliance, quality standards, cost control, and production goals.

Successfully helped launch and manage server build operations in Mexico with the proprietary assembly methods documentation.

Maintained a high rate of troubleshooting and repair success, resolving roughly 10 tickets per 8 hours shift, while covering tickets form 3 different manufacturing plants and departments.

Created new streamlined test procedures for servers, ensuring test operators could proactively and productivity assess individual server quality and functionality.

Developed a strong working relationship with Solutions Architect team, creating solutions for any configuration issue.

Hewlett Packard (HP) – 20777 SH249, Houston TX 77070

Test Engineering Team, 2000 - 2014

Performed and directed the configuration, calibration, testing, and troubleshooting of Printed Circuit Boards (PCB) and components, control systems, automated test equipment (ATE), and electrical interfaces. Determined and developed test software and hardware specifications, methods, and procedures. Executed test plans, logged results, and prioritized identified defects while writing test reports based on the outcome of each test case. Authored technical reports summarizing technical issues and recommending cost effective solutions.

Key Duties & Achievements:

Successfully sustained GenRad maintenance in a circuit test system on assembly lines to test new PCB. Additionally, sustained Teradyne maintenance in a circuit test system for offline product to test failed PCB.

Compaq Computer Corporation 20777 SH249, Houston TX 77070

Debug Technician, 1983 - 2000

Repaired and troubleshot a wide variety of Printed Circuit Boards (PCB) down to component level using tools such as Digital Voltage Metter (DVM), Oscilloscope sine wave signal measuring equipment.

Key Duties & Achievements:

Effectively performed mid-high level soldering and replacement of components in thru-hole, multilayer and surface mount device boards, including system I/O boards, smart array control boards, and NIC boards.

Education & Certification

Lone star College – Houston, Texas A.A.S, Associate of Applied Science Degree, 1986

A+ Certified CompTIA

A+ Certified MS- HTML

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