Cynthia Posey

*** ***** ****** ********* ********, 72719

Email : ac7aaw@r.postjobfree.com Mobile: 479-***-****

Linkedin http://www.linkedin.com/in/cynthiaposey Home: 479-***-****

Project Manager Job Related Summary:

10+ years of experience as an Sr. Product/Agile Project Manager--Scrum Master and Agile/Safe Product Professional

Leading Edge Project Management experience in Agile, Iterative and Waterfall Methodologies and PM Best Practices

5+ years of experience in MS Project, Advanced Excel and Data Analytics, delivery with Walmart

4+ years of experience as a Business Analyst and Subject Matter Expert in Software Development Life Cycle methods

Extensive years of experience in reducing IT operating budget by tracking and reporting best practices in IT portfolio management strategies.

Extensive years of experience in the platforms of Microsoft PowerPoint, Microsoft Access etc. and expertise in the software tools like Excel, Outlook, Microsoft Office Suite and Remedy, Clarity and JIRA

Excellent communication and interpersonal leadership/mentoring skills

5 yrs experience in Business or technical analysis role -Ability manage competing priorities

Problem solving and ability to meet deadlines under stressful conditions-Excellent analytical/logical thinking skills

Self-motivated and quick study to embrace new technologies /Excellent customer service skills to meet and exceed business requirement and customer expectations

Technical experience in understanding current trends and general business knowledge expertise Project Management and Business System analysis

Outstanding interpersonal, verbal/ written communications, facilitation and integrity skills

Professional Summary:

A highly dedicated and results-driven accomplished SR. TECHNOLOGY PROJECT/PRODUCT MANAGER with domestic and international experience in Agile/Scrum. Project Management, IT infrastructure validation, quality assurance and software development/implementation project delivery resulting in large company savings annually.

Proven success in leading and ensuring effective execution of Agile/Scrum projects without compromising quality, timeliness, functionality or financial management.

Excellent communicator who effectively implements initiatives to create positive change, efficiency and increased profitability.

Personal Brand:

Cutting-Edge SR. Project Management/Agile Scrum Master.

Leading edge crisis management and problem-solving Expertise.

Technical leadership for Quality Assurance Validation Leader.

Supervising Resource Allocation Techniques Expert.

Agile Project Management Trainer/Mentor.

Project/Portfolio Financial Management Leader.

Technical Skills:

Platforms: Unix, Windows 10, Clarity Resource Allocation Tool, Microsoft PowerPoint, Microsoft Access, JIRA

Networking: TCP/IP, Ethernet, Secure ID, Cisco AnyConnect, iCloud

Software: Excel, Outlook, Microsoft Project and Office Suite, Remedy, Mercury Quality Center (HPLAM)

Education:

M.B.A., Information Systems, Oklahoma City University, Oklahoma City, OK.

B.S., Computer Science, University of Oklahoma, Norman, OK.

Certifications and Professional Organizations:

Cambridge Who’s Who, Registry of Executives, Professionals and Entrepreneurs, 2011.

Equip4Work, Strengths Leader Performance Coach, 2010.

PMI Chapter, PMP Certification – - WIP, Bentonville, Arkansas, (2018).

Eli Lilly and Company, Computer System Qualification Certification, 2007.

Indiana University, Human Performance Technology Certification, 2003. PMI Chapter, PMP Certification –WIP, Bentonville, Arkansas, (2017).

DIVA Club Mentoring Youth Grades K-12 Program, Community Outreach, (2014-Present) - Director.- Volunteer

Work Matters sr. Instructor for WM Sessions, (2012-Present) -Volunteer.

Professional Experience:

PMT GC II Consultant Cognosante- (Temporary Contractor) Rogers, AR- Dec 2017 - Present

PM Technical project/product improvement processes for the Health Care Consumer marketplace strategies.

Conducting Customer Service at High Performance Volumes for projects Health Insurance GCII clients for successful customer service HealthCare Call delivery and enrolling customer in ACC Health Insurance Programs.

Coordinating with Call Center Managers to track monthly Health Insurance deliverables for customer Health interfaces report IT budget cost per IT project to senior director of HealthCare CMS division.

Assisting Call Center Manager in continuous process improvement initiatives for HealthCare Call/PM process and procedures.

Coordinating with Call Center Managers to track monthly Health Insurance deliverables for customer Health Care calls to ensure consumer were set up properly for Health Insurance Client Programs.

Leading-edge Call Center performance consulting with the consumers on the HealthCare Insurance Industry to ensure members are successfully enrolled for the Affordable Care Act Healthcare initiative.

Conducting PA association and validation process on the current CMS Health Insurance Market. Reaching high call volumes for consumers and reviewing consumer’s information for accurate details to ensure a successful customer entry profile into the CMS Marketplace Health Insurance program.

Walmart, Inc., Bentonville, AR

Global Back Office Systems Sr. Project Manager, Dec 2015 – June 2017

Conducted Software implementations for client requests and successfully delivered IT projects on time and under budget.

Lead cross-functional teams to deliver software Implementation projects with expected $100 million ROI.

Software Implementations for IT clients built dashboards to measure program delivery and advanced project business objectives for REDs Database project, Ecommerce Project and Canada Tax Control projects.

Migrated project from Waterfall to Agile and facilitated scrum meetings (sprint planning, daily scrum meeting, retrospectives, release software planning and successfully delivered software implementations.

Spearheaded Agile/Scrum process development and planning for domestic and international project rollouts resulting in four global successful project deliveries.

Led teams in Advanced Excel, Data Analytics and PM management experience with the WIRE migration project with Walmart resulting in $1,600,000 annual savings.

Supervised Agile project resources to deliver international project on time and under budget resulted in saving company 1,200,000 annually.

Oversaw MS Project, JIRA, Clarity project management tool and integrating all related documents resulting in building a PM Knowledge share point.

Directed domestic and international projects including WIRE Migration Project, saving $1,600,000 annually, Brazil Gas Voucher – Project, Brazil Pre-Paid Cards – Project, Canada Alberta Bottle – Project, Brazil Sales Commission – Project, REDS Data Ware House, Enclosing Ops/SHA2 Compliance and Japan RP- Replenishment Opportunity Fix ssembled, direct and mentored teams to successfully deliver REDS Data warehouse project resulting in two mentee promotions for desired career paths.

International Project Leader, 2010 - 2015

Created detailed Agile/Scrum project deliverables and timelines resulting in successful and on time project deliveries.

Developed Agile framework break down structures for each project resulting in successful team education session for technical team members.

Directed and managed Agile project execution to delivery to save the company $500,000 annually.

Successfully implemented integrated change control and approving change requests resulting in improved process for QA team.

Coordinated speed to delivery and closing out Agile project yearly for Global PM Support Services and Real Estate divisions resulting in successful delivery of four projects.

Agile Subject Matter Expert in release management for waterfall, iterative and Agile project delivery environments resulted in PM mentees getting up to speed quickly..

Administered budget and cost plans for domestic and international markets to keep budgets on track and on time for project delivery.

Eli Lilly and Company, Indianapolis, IN

Associate Business Consultant/Project Portfolio Manager, 2007 - 2010

Served as technology project/portfolio manager for security, validation and service departments, facilitating development of portfolio management policies and procedures.

Coordinated with IT managers to track monthly financials and capacity actuals in the xRPM tool to report IT budget cost per IT project to senior director and chief information officer of IT division.

Reduced IT operating budget by tracking and reporting "best practices" in IT portfolio management strategies, enabling upper management to make critical resource capacity decisions for a total savings of $500, 000.00.

Saved $50,000 per project by managing and successfully implementing portfolio value assessment process cost-benefit analysis.

Global Business Integration Project Validation Coordinator, 2004 – 2007

Ensured computer systems met computer system quality standards for human resources, security and financials departments resulting in meeting and exceeding computer systems validation corporate standards.

Created and reviewed validation templates and computer system quality deliverables to include requirements/design, test script approvals and change request documents resulting in validated computer systems.

Trained team members on system engineering framework policies and procedures resulting in more efficient computer programs and computer systems.

Senior Systems Analyst, Information Technology, 2003 – 2004

Provided administrative and technical leadership for software quality assurance deliverables resulting in computer systems exceeding implementation standards.

Resolved regulatory and quality compliance issues to avoid FDA 483 warnings enabling Lilly to meet FDA standard for computer systems.

Worked closely with auditing team to develop Sarbanes Oxley (SOX) standards for computer auditing scenarios.

Organized and planned work priorities for validation projects resulting in computer systems exceeded computer systems quality corporate systems requirements.

Financial Procurement IT Validation Lead, Financial, 2001 – 2003

Established financial center of excellence computer system change control procedure resulting in successful documentation and closing over 500 computer system change control trouble tickets.

Reorganized computer systems validation deliverables including validation plan, validation report and requirement documents resulting in system analysts delivering validated computer systems for high demand IT projects.

Provided administrative and technical leadership by knowledge transfer of HTML resulting in business analysts effectively implementing HTML concepts into IT computer systems. Developed computer systems validation process coordination and improvements efforts leading to retiring legacy computer systems, saving $100,000 in computer systems maintenance costs.

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