MPHO MARCIA LEGODI
Surname : Legodi
First names : Mpho Marcia
Gender : Female
Nationality : South African
Dependent : One
Languages : English, Sotho and Zulu
Drivers licence : Code 8
Home address : 2425 Masingafi Street
Jabulani Extension 2
Cell number : 073-***-****
Telephone number : 011-***-****
Email address : firstname.lastname@example.org
High school : PJ Simelane School
Highest grade passed : Grade 12 (National Senior Certificate)
Year completed : 2002
Institution : South West Gauteng College
July 2003 –December 2003
Course : International Computer Driving Licence
Qualification Obtained : Certificate
Course : A+
: January 2004- June 2004
Subjects : Core Hardware
: Ms Dos Prompt and
: Operating Systems
Skills and Abilities : Work well under pressure, hard worker, a team player,
people skills and communication skills.
Company : EDGARS, Southgate
Position : Service Centre Operator / Cashier (Till Operator)
Duration : September 2008 to May 2016
Till Operator’s Duties:
Attended to cash and entry sales
Processed all transactions
Verify all credit cards and accounts
Updated customers accounts (payments)
Club enrolments as well as hospital covers, cell-phone insurance, family provider plan account protection
Assisted with authorisations (behalf of management)
Customer Service’s Duties:
Handled cash refunds and cash exchanges
Check garments to ensure they are in a saleable condition
Handle exchanges and/ or refund on items
Store referrals and item tracking at other stores
Issued temporary buying slips
Handled customer’s queries.
Replenished stock on the floor.
Unpacking boxes at the stockroom.
Payroll training within the Store (Edgars)
Print the schedule on a weekly basis
Made changes according to store needs but liaising with Department Managers on those changes
Made changes on the schedule according to employee’s attendance register as well as Kronos Operator.
Applied the changes so that effective pay can take place
Training was discontinued because the position was filled
JJHarmse & Associates
Debt Collection Training
22 April to 29 April 2017
Make outgoing calls to debtors owing.
Negotiate payment terms & methods when the debtors are reached.
Negotiate settlement in line with client parameters.
Resolve any disputes & negotiate a promise to pay.
It was training only for a specified period
The Foschini Group
01 November 2017 to date
Unpacking of boxes and replenishing.
Attending to cash and entry sales, updating customer’s payments.
Cash refunds and cash exchanges.
Entry credits and entry exchanges.
Store referrals and item tracking at other stores.
New accounts enrolments.
D Pretorius ICDL Examiner of South West Gauteng College
Telephone number: (011)760 -1538
I solemnly declare that the information rendered above is correct in every respect.
Please do not hesitate to contact me for further information.