Tel (Mobile): +234(0)706******* Email: firstname.lastname@example.org
Dedicated and resilient team player seeking for an opportunity to effectively actualize and utilize my potentials in an organization like yours that provide room for personal and professional growth, while being resourceful and innovative
B. Sc (Hons) Computer Engineering 2016
Obafemi Awolowo University Ile-ife, Osun State, Nigeria
Senior School Leaving Certificate (WASSCE) 2009
Oyo State Model High School, Oyo, Oyo State, Nigeria
Date of Birth:
8th July, 1993
NATIONAL YOUTH SERVICE CORPS November 2016-October 2017
Ministry of Education, Science & Technology, Ibadan, Oyo State, Nigeria.
-Develop and foster relationships with the management and corps members
-Maintained office policies and procedures
-Proactively solve conflicts and address issues that could occur between corps members and their respective departments.
-Replied emails and correspondence memos, letters, feedbacks and ensure proper documentation of corpers and staff files
-Reported areas of need of the section to the Head of Department for further necessary action.
Customer Service Representative
ALEXUS LAUREL LIMITED, IKORODU, LAGOS June 2016- October 2016
-Resolved product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
-Build sustainable relationships of trust through open and interactive communication.
-Identified and assessed customer’s needs to achieve satisfaction
-Provided accurate, valid and complete information by using the right methods/tools
-Recommend potential products or services to the management by collecting customer information and analysing customer needs.
-Excellent communication and interpersonal skill
-Good customer service orientation
-Teamwork and attention to details
-Emotionally intelligent and result driven
-Time management and self-discipline
-Proficient in the usage of Microsoft Office suite
-Reading educative literatures
-Travelling and meeting people
-Integrity and ethics; able to work with minimal supervision
-Adaptable, proactive, innovative, sound judgement and use of initiative
-Ability to work under pressure and observe contractual deadlines and timetables
-Available on request